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“Bessa Hotel - Perfect!”

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BessaHotel Boavista
Ranked #15 of 104 Hotels in Porto
Certificate of Excellence
US
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Bessa Hotel - Perfect!”
Reviewed 8 October 2009

After a long, tiring trip, it was a pleasure to be welcomed by the friendly receptionist and promptly put into the first clean room even though we arrived hours before the check-in time. The free internet in the lobby was great. The rooms were modern and very clean. The service was great!! I would highly recommend this hotel.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveler_Caribbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Lisbon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2009

I have stayed in some hotels in Porto (I enjoy very much the city and the hospitality) and I only have good things to say, speacialy the staff! Very understanding. Actually it was a great pleasure to be there with my husband.

5 Star Staff! Congratulations!

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoanaSOMonteiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 2 March 2009

The permises are OK even though rooms are smallish.
The really bad point that completely spoils your stay is the extremely bad, uneffective and totaly unfriendly service. staff is there basically to say no to anything you ask them and doesn´t even try to sort out whatsoever.
On 2nd night as my husband was joining me and our 3 kids asked for an extra bed in one of the rooms. Imediate answer:not possible. Asked for an alternative, nothing.Ended up with the 3 kids in 2 bads.
Asked for help with the luggage:no way.imediate answer:we don´t have anybody to do that.
One of the kids was not feeling well and we needed to stay in town for the begining of the afternoon;asked for a late check out.Imediate answer:only with a 50% charge (even though they confirmed that the hotel was far from full.
To use internet, even though they charge some cents a minute they ask for a deposit of 20 Euros.
You end up feeling totally unwellcomed and that everybody wished you were not there. Strange attitude for this days when usually it is the opposite:hotels try to solve problems to keep the customer satisfied and willing to return.
We will never go back to Oporto Bessa and strongly advise you choose a different hotel. Thios is not portuguese hospitality and service!

  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Clara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cascais, Portugal
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 January 2009

We got a super rate for this hotel compared to my normal business stays.
The location is OK, its not great but if you have a car its no problem.

The design and comfort are superb. The bed is very comfortable and the room has cheap internet, LCD tv and is very clean.

The staff is decent, no superb service but ok.

The food in the restaurant is great and the ambiance in the hotel bar is good enough for a hotel bar, and for business stays.

All in all a good value and if you like design hotels it is excellent.

We had a minor incident with the shower flooding the bathroom. Hope they fix that.

I can recommend the hotel however, you wont be disappointed.

  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jaern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucestershire, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 December 2008

What a nice hotel!! The design its wonderful! Everything is perfect, lots of reds and blacks, and always good taste! It was only one night but it was really good, the room its big enought, bed is very comfortable, and the wc is really nice and big! The Tv right in front of the bed its really cool, i want one to my bedroom!
The breakfast wasnt expensive, 10euros per person, but it was EXCELLENT, very good and variated food, and the service is good! Like everything in porto we found there peace, humanity and good humour, always ready to give more information about whatever you want!

  • Liked — Design and amability
  • Disliked — does the windows open?
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank luissantos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Canton, Ohio
Level Contributor
108 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 20 October 2008

I stayed at this hotel for six nights at the recommendation of a business colleague. There were a series of meetings at this hotel, as well as a large conference at a larger convention hotel about 10 minutes walk away.

This place was an excellent value, compared to the other choices available. The rooms are extremely well kept and had been recently renovated. Facilities overall were very good. As noted in other reviews, the bedding and other furnishing are very comfortable and relatively luxurious for a hotel of this category in Europe.

Hotel is quiet and safe. The staff is very friendly and accommodating. Food service for meetings was above average. The restaurant and bar were average, at best. Breakfast buffet was very good, and the service hours were also very accommodating.

The only complaints were some extra charges - like charges for internet connection and for using the equipment in the very small fitness center. In poking around, I found that other, similar hotels in Porto did not uniformly have these charges. On the other hand, the rate at the BessaHotel was better than most, so it should not be a deterent to staying here. A suggestion to the hotel would be to increase the rate somewhat, but also include the internet connection and use of the fitness room in the base rate rather than as an extra. Travelers like myself would be happier.

This is in a residential area, and the choices for dining are not great. In order to get a variety of options, you need to get away from the hotel. Still, there are a number of good places within easy walking distance.

Overall, I would return for business purposes, and would recommend it for tourists having a reason to visit Porto.

  • Liked — Value of accommodation. Recently renovated and refurnished rooms.
  • Disliked — Location was not optimal. Extra charges were annoying.
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank stubbs1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BessaHotel Boavista

Property: BessaHotel Boavista
Address: Rua Doutor Marques de Carvalho 111 | Boavista, Porto 4100-325, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Porto
#11 Romantic Hotel in Porto
#12 Family Hotel in Porto
#13 Luxury Hotel in Porto
Price Range (Based on Average Rates): £
Hotel Class:4 star — BessaHotel Boavista 4*
Number of rooms: 109
Official Description (provided by the hotel):
Centrally located in Porto's prestigious Boavista district, a few minutes' from Casa da Musica, BessaHotel offers a fitness centre and a Turkish bath. Free WiFi is available. At BessaHotel we dress Porto with design and a new concept: The B Concept! ... more   less 
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Also Known As:
Bessa Hotel Porto

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