I stayed in the hotel for 3nights and we found our room door open with cleaning equipments at the door at 8pm when we arrived. There is no reasonable explanation and I was informed that cleaning period was from 8am to 2pm. So our room door stayed open for more than 6hours and nobody checked the rooms and corridors even when the shift changed at 3pm. We had a computer, 2ipads, bags and of course personal belongings and the answer was: it is OK if nothing stolen!!!
I would not expect such lack of security and management from a well known group as Best Western and I am sorry I will not be choosing BW anymore.
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- Also Known As:
- Best Western City Centre Hotel Saint-Josse-Ten-Noode
- Best Western City Centre Brussels, Belgium