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“Great hotel, clean, modern, some queues”
Review of Hotel BLOOM!

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Hotel BLOOM!
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel, clean, modern, some queues”
Reviewed 23 December 2013

Room and hotel clean, bright and modern. Event hotel was well catered and organised. Overall positive. Arrived at lunchtime and waited 30 minutes queuing at reception. More staff for reception at peak times would be a recommendation.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BearsdenChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy B, Manager at Hotel BLOOM!, responded to this review, 27 December 2013
Hello,
Nice to hear you enjoyed your stay at BLOOM! We have taken into consideration your comments and we do apologize for the long queue at the reception as it was exceptionally busy at the hotel that week. We do hope you will consider us again for your next visit to Brussels.
We wish you a Bloomy New Year!
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3,775 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
London, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 December 2013

The hotel room looks very spacious, big plasma screen, big bed. Mattress is a bit hard but OK. All in all a good experience.

However, hotel receptionists are very rude. Upon arrival, when I was asking some questions the receptionist speed me short to tell me that she is speaking now and she will not repeat what she just said twice. Oh really?!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dragosmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy B, Manager at Hotel BLOOM!, responded to this review, 23 December 2013
Hello,

We are pleased to hear you liked your spacious room. Hope you enjoyed the design as well? We are deeply sorry to hear that you had a negative encounter with someone of our staff. You can be sure we will follow up on this.

Merry X-mas and a bloomy 2014!
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Birmingham
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 December 2013

We loved this hotel. It is almost new, with clean airy rooms and really comfortable beds. Breakfast was excellent - we opted for the 'continental' but this had plenty of choice and lots of variety of fresh bread and rolls, cereals etc. Very convenient for the metro and not too far to walk into the centre of town. No problem with noise at all over our stay.

Room Tip: Ask for a room at the back and high floor.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silver_but_active
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy B, Manager at Hotel BLOOM!, responded to this review, 20 December 2013
Thank you for posting such a great review. Glad you enjoyed your stay at BLOOM! We hope to see you again in the future.
Merry Christmas and Happy 2014!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 December 2013

Really nice size rooms in this hotel - we got the XL and it was massive! Not right in the centre, but easy enough to walk in. Just drops a point for being slightly noisy the night we stayed (Friday night).

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrMadge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy B, Manager at Hotel BLOOM!, responded to this review, 20 December 2013
Glad to hear you liked your XL room! We apologize for the noise that kept you out of your sleep.
Hotel BLOOM! wishes you a merry Christmas and a bloomy 2014!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013

Great weekend away, and location, cleanliness, quirkiness were all great. the waffle station in the breakfast room is great. The only problem was getting an understanding how the garage worked, it didn't seem to translate into english or dutch. In the course of 3 nights, only 1 person knew the process of leaving and coming back, multiple times during the day. Otherwise great hotel for the price and location.

Room Tip: You can choose the room by which mural...I left it to chance and was totally surprised. A totally w...
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laughingpiscean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy B, Manager at Hotel BLOOM!, responded to this review, 20 December 2013
It’s super you had a pleasant stay at BLOOM!. We take into consideration your feedback on the problems with understanding how the parking worked, to improve our services for our future guests.
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Ghent, Belgium
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 December 2013

Arriving on a Friday afternoon to do some Christmas shopping in Brussels. After a long wait to check in we got a room on the second floor. The room was spacy, trendy and clean.
Around 11:30 pm we were awakened by very loud music (we first thought there was a party in the room next door). We went to the reception to ask what was happening. There was a party going on in the bar with a DJ and it would “probably” end by 1 am. We proposed the receptionist to either change our room to a couple of levels higher (hotel was fully booked) or to decrease the music volume (was not possible). Asking for the manager of the hotel, he would be available only next morning.
We measured 60 decibel in our room. Finally the party stopped around 2 am.
Next morning, we complained again at the reception. They gave us a free parking ticket and an evaluation form to complete. Thank you Bloom! Hotel to ruin our sleep!!

Room Tip: Ask reception for any potential parties in the hotel. Ask for a room on a high floor. Take earplugs...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jvanroos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy B, Manager at Hotel BLOOM!, responded to this review, 20 December 2013
First of all we want to apologize for the noise that kept you out of sleep. We take into consideration the feedback of your stay to ameliorate our services. We would like to make this up to you, send us a short e-mail and we will make right.
We want to wish you a merry Christmas and a happy 2014!
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Paris, France
Level Contributor
4 reviews
Reviewed 16 December 2013

The hotel itself is a nice mid range hotel. No issues with cleanliness. Major downside was one of the receptionists who made our check-in quite a hassle. She was very rude, impatient, and aggresive. We did not feel treated as customers. Thankfully, they have other nice people working there, such as Junior at reception. But as a result of our initial experience at reception, I would not stay here again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra842013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy B, Manager at Hotel BLOOM!, responded to this review, 20 December 2013
We are deeply sorry to hear that you had a negative encounter with someone of our staff. We will definitely follow up on this. We hope you try us again to proof we are welcoming hosts.

Hotel BLOOM! wishes you a merry Christmas and a happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel BLOOM!

Property: Hotel BLOOM!
Address: Rue Royale 250, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Saint-Josse-ten-Noode
#1 Romantic Hotel in Saint-Josse-ten-Noode
#1 Luxury Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel BLOOM! 4*
Number of rooms: 305
Official Description (provided by the hotel):
Hotel BLOOM! is a unique hotel in the heart of Brussels where no two rooms are alike. Each light-filled room is decorated with a unique hand painted fresco created by a young European artist. You can pick a room to your own taste. From sober to crazy: the choice is all yours.Whether you’re here to work or to have fun, at BLOOM! you will immediately feel a creative vibe that will inspire you and bring you new ideas. Stay with us and live a unique experience. ... more   less 
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Also Known As:
Bloom Hotel Brussels
Hotel BLOOM! Brussels, Belgium

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