This hotel sounded so good on paper and looking at the website. Unfortunately the poor service began as soon as we checked in. The check in staff were humourless and not forthcoming with any information on the hotel or local area. Our room was fine, clean dn a pretty ok standard.
The location of the hotel is not good, it feels threatening outside and the walk into the centre of town goes through some fairly derelict areas which you would not want to walk alone through. More than once we felt threatened by gangs of people begging.
We were told the hotel bar was serving food in the evening, it was a Sunday so we understood it was a limited menu which was fine, however when we went down we were told the bar was closed for th night, despite places being set. We then went to clarify with reception who insisted it was open, when they phoned through to the bar we were then told it was fully booked, this clearly was not the case. The reception staff then suggested 2 local alternatives, both of which were closed.
All in all the attitude of the staff was appalling. I would not stay here again. avoid if possible.
- Official Description (provided by the hotel):
- Hotel BLOOM! is a unique hotel in the heart of Brussels where no two rooms are alike. Each light-filled room is decorated with a unique hand painted fresco created by a young European artist. You can pick a room to your own taste. From sober to crazy: the choice is all yours.Whether you’re here to work or to have fun, at BLOOM! you will immediately feel a creative vibe that will inspire you and bring you new ideas. Stay with us and live a unique experience. ... more less
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- Also Known As:
- Bloom Hotel Brussels
- Hotel BLOOM! Brussels, Belgium