Let me start by saying this is a really neat Brussels town house that has been thoughtfully decorated. The wifi worked well, and the breakfasts were lovely. We found our host to be gregarious and welcoming. The location is pretty easily accessible to central Brussels by a long walk or by the subway (Madou), and it's in a quiet residential neighborhood.
However, we were very unhappy with our room. My husband and I were having a last hurrah before our first baby arrives, and I thought I'd gotten a great deal (47.50 euro/night rather than 125) on a really nice, romantic hotel. Like others, I'd neglected to check TripAdvisor this time, and got burned. We were put in the basement room, the "Studio Henri". The water pressure was pretty good, and the room was thoughtfully decorated. However, there were many basics expected of even the most bargain-basement hotels that hadn't been taken care of:
-Decent pillows (ours were small, thin, and lumpy, and we had exactly 2 - I haven't had a worse pillow since staying at the YHA in London - and this did not make things comfortable for my 7-months-pregnant self. We made do by rolling up the duvet under our heads and scrounging for a sheet to cover our legs, which we mercifully found.)
-Toilet paper holder (I was always searching for the TP in the middle of the night)
-Ventilation (exposed wiring where the bathroom exhaust should have been, and no way to open windows) - the room was very hot and stuffy as Studio Henri is where the water heater is located.
-Housekeeping (no one touched our room in the 4 nights we stayed)
It was also very strange and *not* in the least bit romantic to have glass on the door to our room with nothing covering it. We were given our privacy, but it still felt like anyone could look in at any time.
There were other inconsistencies... we had a tea kettle and a very nice coffee maker, but no cups or spoons - however, there was a colander, a frying pan, four plates, some salt, and some coffee in the kitchenette. I was able to ask for tea cups from the kitchen, but it was just sort of odd.
To be fair to the hotel, I never complained, because I felt we were paying a fair price for the quality of the room we got. But it also looks like ours was definitely not a unique experience. Needless to say, this ended up being just a place to crash rather than a fun romantic getaway. With a few tweaks, this place could really satisfy its customers and live up to its web site's claim to be a boutique hotel, but I feel like the owner has certain things she cares about (decor, breakfast) while ignoring the practical, boring things that customers expect (decent pillows, finished electrical works).
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- Also Known As:
- The Phileas Fogg Hotel Brussels
- The Phileas Fogg Brussels, Belgium