We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“It's a hilton.” 4 of 5 bubbles
Review of Hilton Brussels City

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Brussels City
Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“It's a hilton.”
4 of 5 bubbles Reviewed 28 November 2011

Exactly what you would expect. A nice property in a good location.

My only complaints were that the lobby wreaked of perfume (quite intolerable). And, Wi-fi was 12 euro per hour or 24 euro per day.

Overall, a good hotel. I booked through Hotwire and was satisfied.

  • Stayed November 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 8sah13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonbrusselscity, Guest Relations Manager at Hilton Brussels City, responded to this review, 5 December 2011
Dear 8sah13,

We truly appreciate the time you took to post a review on TripAdvisor.

Your constructive comment regarding the perfume in the lobby will be shared with our Front Office Manager, for his review and action planning.

Rest assured that we are looking forward to welcome you back to the Hilton Brussels City!


Kind regards,

Yann Maurel
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,176 reviews from our community

Traveller rating
    445
    797
    585
    253
    96
See reviews for
211
626
210
852
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (272)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Atlanta, GA
Level Contributor
93 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 27 November 2011

Great location a ten minute walk from the Grand Place down a pedestrian shopping street and a five minute walk from the train station to visit Brugge and the castle at Ghent. Impeccable staff and service. But the rooms are tiny as well as the bathrooms. We had just come from a room at the Doubletree in London that was three times as large and were thinking "really? This is a Hilton?" So great overall but the other reviews mentioning small rooms weren't kidding.

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank atlblond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonbrusselscity, Guest Relations Manager at Hilton Brussels City, responded to this review, 5 December 2011
Dear atlblond,

First of all, thank you for choosing the Hilton Brussels City for your visit to the capital of Europe. We appreciate the time you took to share your experience with our hotel. Feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level Hilton’s guests have rightly come to expect.

As our hotel building dates back from the 20's, room sizes may vary from one to another, offering the same base standards in terms of services and amenities. Do not hesitate to choose a Deluxe room, our best value for money, in order to enjoy a much more spacious room.

We are pleased you enjoyed our central location and the service delivered by our staff.

I hope we have the pleasure of welcoming you back to the Hilton Brussels City.


Kind regards,

Yann Maurel
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City
Level Contributor
94 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 22 November 2011

This hotel is a moderately-priced hotel within 20 minute walk from train station
or 5 minute walk if you choose to connect from the main station to the metro (underground) Place Rogier is the stop. The Hilton is also very close to the shopping district as well as "Grand Place" historical buildings like beautiful cathedrals and museums. The Belgium chocolate and waffles are a must while in the area ( Neuhaus and Leonidas are two of the better chocolatiers) The rooms are well appointed. It does need some updating like no separate shower and no executive lounge for quicks snacks. They will provide free internet and breakfast if you are a diamond member in their Hilton affinity program. (HHonors) The staff are very attentive to your needs and seem happy to help. The cost is again moderate to high. The hotel is great for short term stay for business. In addition, their is construction going on in the front of hotel for the last two years. I must say... This is the only hotel I have stayed in 15 years that the environmental (Heating in my case) was the best controlled. It never got drafts or too hot/or good. So, if are going during the winter this makes it worth the higher cost...

Room Tip: Corner rooms are the best...
See more room tips
  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MyZenworks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonbrusselscity, Guest Relations Manager at Hilton Brussels City, responded to this review, 5 December 2011
Dear MyZenworks,

Thank you for your recent stay at the Hilton Brussels City and for taking the time to post such detailed feedback on TripAdvisor, which we always read with utmost interest.

Your constructive feedback regarding the bathroom will be shared with the concerned manager, for his attention and consideration.

Rest assured that your great feedback will be shared with our team members, which will encourage them to maintain their efforts and improve our quality of service every day.

We are looking forward to welcome you back to our hotel!


Kind regards,

Yann Maurel
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 22 November 2011

Stayed over the weekend and found check in and check out simple. Staff are very friendly. Room was small bit adequate for two. Cleaned everyday to a good standard. Extra costs for the WIFI and Gym, but as we walked to the Grand Place and back twice a day, this kept us fit. Got free wifi at other places whilst we ate and drank out for lunch and dinner. Close to Brussels Norde, we had Eurostar tickets which covered the journey from Midi to Norde.

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sidacharya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonbrusselscity, Guest Relations Manager at Hilton Brussels City, responded to this review, 5 December 2011
Dear sidacharya,

We appreciate the time you took to share your experience with our hotel on this website.

We are pleased you experienced our staff as very helpful.

I am very sorry for the fact that you were informed that our gym and sauna are a paying service, as the usage of this facility is free of charge for all our guests. The wifi is indeed a paying service in all the Hilton hotels in Europe.

We are looking forward to welcome you back to the Hilton Brussels City!


Kind regards,

Yann Maurel
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 17 November 2011

Stayed downtown this time for a week.

The Hilton is centrally located and not too pricy compared to the hotels nearby the Grand Place, however this Hilton could get a tardy up...Rooms are quite small on any floor.

I would come back because of convenience and the minimum standards being met within the Hilton Family.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank owbhx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonbrusselscity, Guest Relations Manager at Hilton Brussels City, responded to this review, 5 December 2011
Dear owbhx,

Thank you for reviewing your visit to the Hilton Brussels City on TripAdvisor.

I hope we have the pleasure of welcoming you back!


Kind regards,

Yann Maurel
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed 7 November 2011

This hotel is OK, good location though currently construction works outside, still the room was not loud. Anyway my expectations towards Hilton were much higher. The reality was the average hotel with the Ibis hotel standard. Not great but also not bad just average. For sure no value for money. I would recommend to look for the alternatives instead of staying in this place.

  • Stayed October 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Globtrotter3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonbrusselscity, Guest Relations Manager at Hilton Brussels City, responded to this review, 28 November 2011
Dear Globtrotter3,

I am very sorry we did not meeting your expectations regarding the Hilton standards, and you felt you did not receive value for money.

Should you want you share any further details or comments, please do not hesitate to contact me!

I hope you will give us the opportunity to regain your appreciation for our hotel.


Kind regards,

Yann Maurel
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
200 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 4 November 2011

Located in the heart of the city, Hilton Brussels is a great business hotel for a short trip. Although no real wow factor but a cool sober simple place. compact rooms but pretty clean and nice. Great break fast and closest from the most popular streets and squares of brussels and also closer from the comedy strip museam( tintin). Distance from airport is also not much.

Room Tip: lower floors since lifts are crampy. so might as well take steps sometimes:)
See more room tips
  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ru80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiltonbrusselscity, Guest Relations Manager at Hilton Brussels City, responded to this review, 28 November 2011
Dear vickey686,

We are very pleased that you took the time to share your experience with our hotel on TripAdvisor.

We always strive for a “10”. Should you have any suggestions you would like to share, please do not hesitate to contact me!

We are looking forward to welcome you back to the Hilton Brussels City!


Kind regards,

Yann Maurel
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Saint-Josse-ten-Noode
0.7 mi away
Hilton Brussels Grand Place
0.1 mi away
Crowne Plaza Hotel Brussels - Le Palace
Crowne Plaza Hotel Brussels - Le...
#2 of 13 in Saint-Josse-ten-Noode
4.0 of 5 bubbles 1,764 reviews
0.1 mi away
Thon Hotel Brussels City Centre
Thon Hotel Brussels City Centre
#3 of 13 in Saint-Josse-ten-Noode
4.0 of 5 bubbles 1,063 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
NH Collection Brussels Centre
0.8 mi away
Hotel Amigo
Hotel Amigo
#3 of 200 in Brussels
4.5 of 5 bubbles 2,223 reviews
0.3 mi away
Hotel BLOOM!
Hotel BLOOM!
#1 of 13 in Saint-Josse-ten-Noode
4.0 of 5 bubbles 3,680 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Brussels City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Brussels City

Property: Hilton Brussels City
Address: Place Charles Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Saint-Josse-ten-Noode
#4 Romantic Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Brussels City 4*
Number of rooms: 283
Official Description (provided by the hotel):
Highlights•Situated in the heart of Brussels near the Rue Neuve shopping district•A few minutes’ walk from Brussels Gare du Nord station•Close to World Trade Center and popular attractions including Grand Place City Square•Wireless internet access, business center and Scandinavian Wellness and Health Club •Bien Belge Living Lounge restaurant and bar serving Belgian specialties, fine wine and beerSituated in the center of downtown Brussels, within yards of Gare du Nord station and in close proximity to the Rue Neuve shopping district and the World Trade Center, the Hilton Brussels City hotel is the ideal place to stay when you are visiting Belgium’s capital. All the facilities are in place to allow you to remain productive during your stay. With wireless internet access, a business center and a range of meeting rooms you will be able to work with the minimum of hassle.After a busy day in Brussels or a long journey, you can relax and rejuvenate in the Scandinavian Wellness and Health Club and sample the delicious Flemish cuisine on offer in the Bien Belge Living Lounge restaurant and bar. Offering responsive service and stylish contemporary comfort in an enviable location, this Brussels hotel has everything you need to make the most of your stay in one of Europe’s most vibrant cities.Local Attractions •Stroll to Brussels’ famous Grand Place, the center of the Old City’s pavement café culture•Stop in at Marcolini’s Chocolatiers and buy some handmade Belgian chocolates to take home•Experience world class shops located on the Rue Neuve •Visit the Delerium Café•View one of the world’s finest collections of pre-modern art at the Musée d’Art Ancien ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com and Odigeo so you can book your Hilton Brussels City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Brussels City Hotel Saint-Josse-Ten-Noode
Brussels Hilton
Hilton Brussels City Belgium

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing