We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good sized room, clean - but creaky floors meant I knew neighbours movements constantly”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel Brussels - Le Palace
Melbourne, Australia
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Good sized room, clean - but creaky floors meant I knew neighbours movements constantly”
3 of 5 bubbles Reviewed 8 December 2013

The is hotel is in a good but not great location. Very close to a very dodgy part of town, yet close to Rue Neuve and a good commercial street. Centre of town is about 15 minutes walk away.
Check in was smooth. Initial impressions of the room were good, but they really should tone down the environmental marketing. It was everywhere in the room. We know the real reason they want us to re-use towels/not have house keeping etc,.. is to keep their costs down. Why not just be up front and honest.
The good
- Room was nice and big
- AV system had internet for free.
- Breakfast in the morning was simple but good
The Bad
- Why don't rooms but power points close to the bed so we can charge our phones and have them close when the alarm goes off...?
- I heard my upstairs neighbours all night as the floor boards were creaky
- Was a very noisy reception with very loud music when I arrived. I couldn't have phone calls in the foyer, and needed to stand outside in the cold.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wintercoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, 23 December 2013
Dear wintercoat,
Thanks for taking the time to tell us about your stay. And I'm sorry to read, we didn't do all right and make it memorable. We are a "Green Globe" hotel and we do care about the environment, but based on your comments, I'll review the in-room collateral. Thanks for your remark on the power points near the bed. Apologies for the loud music when you arrived and that you had to go outside to call. That's not the normal situation. We had a problem with the installation, but as you experienced it was fixed quite fast. Also apologies for the creaky floor. Unfortunately, this is part of our 105 year old charming building.
It's nice to experience check in went smooth and you liked the room size, the free wifi and good breakfast.
Happy Holidays
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,793 reviews from our community

Traveller rating
    585
    818
    288
    77
    25
See reviews for
192
555
121
665
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

We chosen this hotel because it's near to Brussels Noord railway station (only 600 m), metro station Rogier is just nearby. It's really 4stars hotel with comfortable quiet clean rooms, nice bathroom. There were tea and coffee amenities in the room, the maid changed towels everyday. Breakfast was so rich and tasty! We recommend this hotel to tourists. From Brussels Noord we travelled to Brugge and Köln. In the early morning before the check out our breakfast boxes were ready for us.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katerina1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harlow, United Kingdom
1 review
5 of 5 bubbles Reviewed 8 December 2013

We visited Brussels for the Xmas market. We have never been before so did not known the location at all. The minute we entered the hotel we were impressed. It had an old world charm about it, but at the same time everything was very modern. The staff throughout our three day stay were very welcoming and helpful. Our room was very spacious and immaculately clean. Even the TV had a message welcoming me by name! The bar area was very cosy and staff friendly and helpful. The breakfast which was included was excellent. Lots of choices - hot and cold. The hotel was 10 minutes from the station and 15 minutes walk (through a main shopping area) to the Grand Palace where there are numerous bars and restaurants. The weekend was a real treat and we would definitely recommend the hotel and would stay there again if we visited Brussels again. So much more to see than just the markets. At times magical. Loved it all!

Room Tip: We stayed on the third floor and it was fine. The fitness suite (which we did not use on this occas...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, 23 December 2013
Dear Sue P,
Thanks for taking the time to review our hotel and for rewarding us with 5 stars. We are really happy, that you "loved it all" during your 3 day stay with us. It means we've made it happen.
We are very much looking forward to welcoming you back (Spring in Brussels is also great).
Kind regards
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
167 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

We really enjoyed our stay at the Crowne Plaza Brussels. It was so clean, the rooms were very big by European standards. There were nice touches such as aromatherapy pillow spray and complimentary water and beer everyday. And cheap for what you were getting. It is within walking distance to all the attractions and the Nord train station. There is a great shopping street right across the street. Would definitely recommend this place and would stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allinmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, 23 December 2013
Dear Allinmi,
Thanks for your great comments regarding our hotel. We strive to deliver this every single day and it's nice to read, that we succeeded.
Looking forward to your next stay with us.
Merry Christmas and a prosperous New Year
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

We booked this hotel with Eurostar tickets for a weekend in Brussels.
As it was late we took a taxi from Midi station. The drive was about 10 minutes in duration and cost 14 Euros. On arrival our bags we whisked to reception by the concierge.
We were immediately impressed with the hotel surroundings and then by the enthusiasm of the reception staff who greeted us in English.
We had booked a superior room and that was on the 5th floor accessible by both stairs and a number of lifts . The room was very clean and comfortable, well decorated and modern. The bed was huge and my only comment was that the pillows were to big.
Bathroom was also of a good size and standard with both bath and over shower.
The mini bar was however empty!
Breakfast was amazing with something for everyone including hot waffles, hot and delicious scrambled eggs and bacon also noodles. Good selection of breads and rolls, meats and cheese. Gluten free bread available on request
Defiantly the best breakfast fare of any of the dozen or so hotels we have experienced over two years of short breaks all over Europe.
The main areas are mainly marble and beautifully decorated.
We enjoyed an inexpensive (for the quality of the surroundings) three course evening dinner in the restaurant that was freshly cooked and delicious, the waitress both attentive and helpful.
Just around the corner from the Rogier Metro and a 10 minute walk from Grand Place the hotel is ideal for a weekend of shopping and sightseeing!

Room Tip: Book a superior room as they are quieter being usually on the upper floors and usually little more i...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank panorama_elite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, 23 December 2013
Dear panorama_elite,
"Fabulous hotel": this is the stuff that makes our day because we love to make our guests feel at home. I shared your comments with the Team and we hope you would return to us. To offer a wider choice of items, we've emptied the mini bar and placed a Grab & Go near our Front Desk area. The mini bar can be used at "one's own convenience" as well now.
Thanks for choosing our hotel
Festive Holidays and all the best for 2014
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 December 2013

Just returned from a 3 night stay (29th-2nd December), we visited Brussels for the markets and a short break. The Crowne Plaza was excellent. A few minutes walk from the shopping area and around a 10-15 minute walk to both the Grand Place and St Catherines Square. Also only a few minutes from the train station and the metro just outside. Hotel staff were really helpful giving us a map of the city and any advice and directions when we asked. Rooms were a good size always warm. Really is the small things that make a difference, no charge for the fridge, ice machine, complimentary water and free wifi. Had a great stay just a pity we didn't sample the restaurant.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthCoastNovice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, 23 December 2013
Dear NorthCoastNovice,
Thanks for choosing our hotel and for this very positive review regarding our seamless Service, amenities and location, which is much appreciated. We hope we can welcome you once more, so you have the chance to also try out our great Restaurant.
Season's greetings
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

The hotel is located at a very good location near Brussels North station and close to the main market street. The rooms are fine and comfortable. The lobby area is not that great. The choice in breakfast was limited and taste of food was also not up to the mark. The hotel seemed to me a bit over priced in comparison to the facilities available in the hotel. Nice but expensive in nutshell.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PuneetThakur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Saint-Josse-ten-Noode
0.3 mi away
NH Collection Brussels Centre
0.0 mi away
Hilton Brussels City
Hilton Brussels City
#4 of 13 in Saint-Josse-ten-Noode
3.5 of 5 bubbles 2,215 reviews
0.2 mi away
Thon Hotel Brussels City Centre
Thon Hotel Brussels City Centre
#3 of 13 in Saint-Josse-ten-Noode
4.0 of 5 bubbles 1,097 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel BLOOM!
Hotel BLOOM!
#1 of 13 in Saint-Josse-ten-Noode
4.0 of 5 bubbles 3,730 reviews
0.2 mi away
Hotel Le Plaza
Hotel Le Plaza
#41 of 199 in Brussels
4.0 of 5 bubbles 1,443 reviews
0.7 mi away
Hilton Brussels Grand Place
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hotel Brussels - Le Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Property: Crowne Plaza Hotel Brussels - Le Palace
Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Official Description (provided by the hotel):
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, IHG, Odigeo, TripOnline SA, Southall Travel, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Crowne Plaza Hotel Brussels - Le Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing