Staff were welcoming when we arrived but it was around 1.00pm and too early to book in. On returning at 2.30pm,we found that there were no double rooms available ( which we had specified in our booking.)The choice was between a twin room on a non-smoking floor or a double on a smoking floor. We were surprised that smoking in hotel rooms is legal in Belgium.We were offered a Century suite on the sixth floor which comprised a bedroom,bathroom and sitting room. When we viewed this , we fell in love with the beautifully restored 1910 mahogany furniture. The additional 50 euros additional cost per night had to be borne by us as we could not remember whether or not we had specified a non-smoking room. Clearly, the hotel did not accept liability. I felt that some discount could have been offered as a good will gesture.We went ahead and accepted the Century suite and enjoyed staying there.
The sixth floor is very quiet and the sitting room overlooks the botanical gardens. The location is good for sight-seeing but some of the surrounding area is unpleasant as there are road -building projects underway.
Breakfasts were good with plenty of fresh fruit, meats,cheeses and bread. A disappointment was the coffee. This was from a self-service machine and of a poor quality. We tried the restaurant in the evening and although the menu was limited, the quality of the meal was very good. The food delivered to the room however, was disappointing and lukewarm.
Having read some of the other reviews, I would say that your service might be better if you are a member of the business community rather than a tourist.
- Official Description (provided by the hotel):
- Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more less
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- Also Known As:
- Crowne Plaza Brussels
- Crowne Plaza Hotel Brussels - Le Palace Belgium