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“Good location and best price”
Review of Hotel des Colonies

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Hotel des Colonies
Reviewed 3 August 2012

The hotel is very conveniently located for both – going to the central old part and to the business area/train station. The rooms are very basic, but are perfect for their price. We organized a meeting in a conference room – staff was very helpful and the meeting room was very good, air-conditioned, with all needed equipment, with a coffee-break served in a nice hall. Breakfast is very ok, but nothing special. In general I would not recommend this hotel to a romantic vacation, but for business purposes it is very reasonable option.

  • Stayed: October 2011, travelled on business
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1  Thank sfesenko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, Directeur général at Hotel des Colonies, responded to this reviewResponded 7 August 2012

Dear Sfesenko,

We would like to thank you for taking the time to give us a feedback on TripAdvisor.
Be sure that I have forwarded your nice comment to all the concerned staff.

We are very pleased to hear that you enjoyed both the room and the meeting room and that you found the location was convenient.

I promise you that we will do our best to always increase the satisfaction of our guests.

We hope to have the pleasure to welcome you again at Hotel Des Colonies.

Best regards,
Victor Camhis
General Manager

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Reviews (418)
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118 - 124 of 418 reviews

Reviewed 27 July 2012

This hotel was very close to the Brussels North train station. It was walking distance to many attractions as well as the Metro. Breakfast wasn't included with our room but there were lots of places nearby to eat.

  • Stayed: July 2012, travelled as a couple
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1  Thank Buttners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeChatelainH, Directeur général at Hotel des Colonies, responded to this reviewResponded 30 July 2012

Dear Buttners,

We would like to thank you for sharing with us your feedback about your last stay at Hotel Des Colonies.

We are glad to hear that you had a good time with us and that you specially enjoyed the privileged location of our hotel.

We hope to have the pleasure to welcome you again at Hotel Des Colonies.

Best regards,
Victor Camhis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2012

Convenient location to pedestrian malls with shops and restaurants. Grand, charming lobby area, good sized rooms, clean. Value for money.

  • Stayed: May 2012, travelled with friends
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Thank crimsn_petal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

Dear Customer,

We would like to thank you for the review you wrote on TripAdvisor. We are very glad to hear that you enjoyed the location, the lobby area and the rooms, and more specifically the cleanliness which is very important for us.

We hope to have the pleasure to welcome you again at Hotel Des Colonies.

Best regards,
Victor Camhis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

Pros: Clean, convenient location, good breakfast, great bar area, nice staff. I really enjoyed watching some of the Euro Cup at the hotel, nibbling on free bar snacks and cheap beer.

Cons: The "shower isn't a shower. You either take a bath or have to hold the shower spout manually and there aren't walls around the tub, except one so the floor was soaked after each use causing me to fall. The staff spoke limited english. They were unable to allow me to pay on different credit cards as I requested. They turned the lights out in the breakfast room while I was eating to let me know that the time was up.

Neutral: Bed were acceptable. Room size was good. TV worked. No AC available but not needed.

  • Stayed: June 2012, travelled on business
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Thank Manatripee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

Dear Customer,

We would like to thank you for sharing with us you experience at Hotel Des Colonies. It is very important for us to receive detailed and objective feedback which clearly highlights in which area we need to improve. Be sure that I have transmitted your comments with all the concerned staff.

We are glad to hear that you enjoy many aspects of your stay. For the rest, we are sorry if the delivered service didn’t totally meet your expectations, especially regarding the credit card issue, which I have personally transmitted to the Front Office Manager.

It would be a pleasure to welcome you again at Hotel Des Colonies, we hope that you will give us the chance to prove you that we really take into consideration the feedback of our guest in order to better satisfy them.

Best regards,
Victor CAMHIS
General Manager

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Reviewed 29 June 2012

Stayed in a twin room. Uninspiring view and the room with brown walls uninspiring too. Old tv high up on the wall. But, bed (twins) was comfortable and the shower worked. Room pretty average, only drawback was woken early by someone showering in room next door and sounded as though someone in my shower - thin walls to next door's bathroom. Hotel is in a good location close to the metro and there is a good supermarket around the corner. The area is a bit soulless with traffic and bit hotels (Sheraton) next door and office tower blocks but the tube is easy to access so helps make up for that.
Breakfast was good although a pricey 15 Euros extra and there is a large bar but rather a dead atmosphere. Overall ok for one night but two might be a bit gloomy.
Used the ironing room and that is very tatty and no cover on the ironing board - poor management.
Must have a Spanish connection as there is a two headed bull in the entrance hall. Reception staff friendly enough.

  • Stayed: June 2012, travelled on business
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1  Thank Londoneyez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

Dear Customer,

We would like to thank you for you objective and detailed feedback.
We are pleased to read that you enjoy the comfort of the beds as well as the proximity of the metro station.

Despite the fact you were not convinced, we hope to welcome you again at Hotel des Colonies in order to prove you that we really take into consideration the comments of our guests.

Best regards,
Victor Camhis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2012

For the price, this is a good hotel for a short stay. While not as new or modern as some, the hotel has a certain charm about it. The lobby reminds me of a manor house or grand home and has some eclectic features. Reception was smooth, professional and staff were helpful and polite.

The rooms, again a little aged, were perfectly fine for our needs with triple beds, good space and a huge bathroom with perhaps the longest bath I've seen. A little scuffed but even some of the 4 & 5 star hotels I've stayed in are like that. In essence the hotel does what it says; quiet, comfortable, close to transport (catch the underground Esplanade tram from the station and the Churchill tram back) and near the World Heritage Grand Place.

The Place Des Colonies is a good medium priced choice in Brussels.

  • Stayed: June 2012, travelled with family
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Thank dooragan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

Dear guest,

We would like to thank you for the nice feedback you gave us on TripAdvisor.
We are very glad to hear that our service reached your expectations.
This is always a pleasure for us to read that you enjoyed staying at Hotel Des Colonies.
Be sure that I have shared all your nice comments with all the staff.
We hope that we will have the chance to welcome you again at Hotel Des Colonies.

Best regards,
Victor Camhis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2012

  • Stayed: June 2012, travelled on business
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Review collected in partnership with Easytobook.com
Thank Christophe C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 22 June 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel des Colonies

Address: Rue des Croisades 6-10 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #8 of 13 Hotels in Saint-Josse-ten-Noode
Price Range: £51 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Colonies 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Des Colonies Hotel
Des Colonies Brussels
Hotel Des Colonies Brussels, Belgium

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