The staff of the hotel is the worst I have never met in my life. They were really unpolite. In the morning I was taking a shower while my girlfriend was drying her hairs, and the receptionist came to our room and started to shout against us saying that we were flooding the lower level (the hall where there is the reception). Then, my girlfriend told him that we were just taking a shower, and him insulted us saying that we were ''playing with water''. Then when we went to check out he continued to insult us saying that we ''shouldn't have played with water'' because we have damaged the structure of the hotel.
WE HAVE NEVER PLAYED WITH WATER:
1) THERE WAS NO SHOWER CURTAIN AROUND THE BATHTUB, THUS WE COULD NOT AVOID EVEN JUST THAT FEW WATER DROPLETS FALLING ON THE FLOOR.
2)THE FLOODING IS DUE TO BAD MAINTENANCE OF THE STRUCTURE, NOT TO GUEST'S FAULT.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Hotel Villa Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Royale Hotel Brussels
- Hotel Villa Royale Brussels, Belgium