Hotel look is not too bad, lobby is pretty new as well as the hallways. The room we booked was kind of small for 3 people, beds were uncomfortable and the mattress on the third bed was super thin. Bath was without shower and with a tub without a curtain, every time we took a shower, we spilt water all over the floor.
Receptionist was very unfriendly, the day guy at check in was kind ok awkward, we asked him if he gave us a nice room and said "No", we looked at each other and thinking is this guy serious??
The night guy is even worse, does not say good night nor good morning, we went back to hotel early in the am and came to open the door without shoes, hello!?! A little bit of professionality would not hurt!! In the am the same guy at check out did not even say good morning. Would I recommend this place? Maybe if they replace those people.
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- Also Known As:
- Royale Hotel Brussels
- Hotel Villa Royale Brussels, Belgium