We had originally booked 2 nights at this hotel, and made the mistake of pre-paying. Luckily, we were able to get our money back for the 2nd night after checking out the room. There was an unpleasant smell, the bead spread had a cigarette burn in it, the tapestry was peeling off the wall, and there was a large, mysterious stain on the curtains. The patio door indeed did not lock properly, and the bathroom was far from inviting.
The worse part though was the total lack of security. Anyone could access the stairwell to the rooms without even going through security - let alone have to use a key. Overall, I just didn't feel safe.
At first we thought the breakfast was OK, but it was our first night in Europe and after seeing what other similar hotels offer, this was definitely not up to par.
The man at the reception was however kind enough to reimburse us for the 2nd night...
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- Also Known As:
- Royotel Brussels Belgium