The Swan is a fantastic old building; fine timbers, exposed fireplaces, wonky floors etc etc. That's what the communal areas are like. However once we opened the door to our room, we left the 1770s for the 1970s.
I was disappointed with the room. Now I know we ordered a family room, not a honeymoon suite, but a little bit of class or charm would have been nice. Instead we got a cavernous room full of beds, a cupboard and a tv (circa today) on some drawers. To clarify, I'm not complaining about the beds- it is family room. The room was clean and tidy, just very soulless. This is heightened by the fact you are surrounded by character in the communal areas.
The en suite matched the room- dated but clean. My main issue was that even though I had a shower in the morning, once I got home I had to have another due the water pressure being unforgivably low.
In the Hotel welcome folder, there is mention of wifi. However the hub/router was not on for the whole weekend. We were out most of the weekend so I didn't have much use for it, but it would have been nice to check my emails.
We couldn't leave our car in the hotel carpark as there was a farmers market at the Swan. Fortunately there is a free carpark a short walk away, but when you have a one year old and all the accompanying paraphernalia, it makes it very annoying.
The main saving grace was the breakfast and accompanying staff. Good fresh food and lots of it. The employees were very accommodating and helpful.
My main problem however was the price. Even though we got a group discount, the price didn't reflect the hotel. I think that for the price being asked you would expect more. The fact the staff are helpful, the central location, cleanliness and breakfast is good saves this from being a 1 scoring review.
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- Also Known As:
- The Swan Hotel Harleston, Norfolk