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“Pay-per-use”
Review of Hilton Athens

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Hilton Athens
Ranked #21 of 326 Hotels in Athens
Certificate of Excellence
Georgetown, Penang
Level 4 Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Pay-per-use”
Reviewed 28 January 2014

I stayed in Hilton for a few nights to attend a conference and absolutely enjoyed the spacious room, very modern and clean. I didn't get the Acropolis view from my room but you get a better one from the rooftop bar anyway.

Love the bathroom products from Peter Thomas Roth, I kept them away so the housekeeper would replenish them everyday.

The only downside is that you pay for things you would otherwise thought complementary, like WiFi in the room (20 Euro), water (7.5 Euro, well it's Evian) and gym (15 Euro).

We had to leave a day earlier and were not informed of no last minute cancellation during check-in, totally understand the policy but it could be handled more professionally.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lonerlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 31 January 2014
Dear Guest,

Thank you for having chosen the Hilton Athens for your stay while attending a conference here earlier this month.

We were delighted to read that you enjoyed your time with us. It is very rewarding to know that your expectations were met and you were in particular satisfied with the comfort and amenities of your room.

Your feedback about the WiFi, in room water and gym charges has been noted.

Do hope we will have another opportunity in future to welcome you back on business or leisure.

Kind regards,

Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
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English first
Level 6 Contributor
106 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 January 2014

I stayed there in January 2014 for 2 weeks

positive:
- convenient location - walking distance to Syntagma Square, Lykavittos, Panathenaic Stadium, etc.
- nice rooms (I stayed in Executive Floor)
- nice Hilton Honors lounge
- friendly and helpful personnel
- breakfast: variety and selection good, fresh food
- pool area/ gym

negative:
- weak wifi signal - especially in the evening the speed was inacceptable (a lot of applications and web pages did not run properly or not at all)
- an Evian water bottle (1 liter) in the room for ridiculous and impertinent 7,50 €
- TV channel selection - not many foreign channels
- laundry costs too high

Room Tip: high floor, view to Acropolis
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kacab1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 31 January 2014
Dear Sir/Madame,

Thank you for taking the time to share your experience with us.

Guest satisfaction is our primary concern and the feedback we receive from our guests is greatly valued. It is with satisfaction to read that you enjoyed the majority of the hotel's facilities and services. Your positive feedback will be shared with our team members.

All the points you raise about the WiFi service, TV channel selection, laundry and in room bottle of water cost have been noted and taken into consideration.

Do look forward to welcoming you back in the near future!

With kind regards,

Bart van de Winkel
General Manager
Hilton Athens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 23 January 2014

THe Hilton was a great place to stay. Lovely views of the Acropolis and Athens itself. The room was clean and well appointed. The Galaxy bar was an experience but the prices made it a short visit each evening. The buffet food in the Byzentine restaurant was very good but again the wine prices were rather steep.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 27 January 2014
Dear Sir/Madame,

Many thanks for being our guest and for sharing your experience with us.

It is with great pleasure to read that you enjoyed the stay and that you found our services up to your expectations.

We appreciate your feedback and look forward to accommodating you again soon!

Kind regards,

Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Innsbruck, Austria
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2014

we stayed in Hilton Athnes for 4 days. The room was very nice, a lot of space and beautiful view of the greek ancient Acropolis. The hotel is very close to subway station. We made many beautiful tours in Athens. Monastiraki and Tissio, a very nice bazar place, with restaurants and cafes. You must taste greek "gyros". Delicious. It is a famous greek kebab.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marcus e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 27 January 2014
Dear Guests,

Thank you for your valuable feedback, which is indeed appreciated.

It is pleasing to read that you were happy with the facilities offered in the hotel and that you had a perfect stay in Athens. Your positive comments have been communicated to the team.

Do look forward to welcoming you back in the near future!

Kind regards,

Bart van de Winkel
General Manager
Hilton Athens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014

If you are looking for rooms that are very smokey and you felt like you were attending a fraternity poker game this is a great hotel. If you want comfort, convenience, a helpful front desk staff and a comfortable bed, stay far away from this hotel. When was the last time you spent premium dollars on a hotel and got a single bed? Good luck.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank John P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 22 January 2014
Dear Guest,

Thank you for taking the time to post your feedback.

We were concerned and really sorry to read that you were not satisfied with your visit, the quality of facilities and services rendered. Mainly it was a surprise to note your comments about the very smoky rooms, as all our rooms are being clearly distinguished to smoking and non smoking rooms. We provide the respective room, always subject to each guest's smoking/non smoking preference and request.

Once again, many thanks for your input.

Kind regards,

Bart van de Winkel
General Manager
Hilton Athens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 January 2014

Centrally located, five minute walk to metro. Spacious room (king bed) on the executive level floor. Lots of marble in bathroom, with soak-in tub and separate shower. View of the Acropolis. Spa access and wifi are extra unless you're a Hilton Honors gold level member or higher. Staff was helpful and attentive.

Room Tip: Stay on the executive level floor (11th) if you can for easy access to the executive lounge.
See more room tips
  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MasterSkywalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 22 January 2014
Dear Sir/Madame,

Thank you for being our guest and for sharing with us your experience at the Hilton Athens!

It is with great pleasure to read that you enjoyed this stay and that you found our services and facilities up to your expectations. Your kind input has been communicated to the team.

Look forward to accommodating you again soon.

Kind regards,

Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia, Bulgaria
Level 1 Contributor
3 reviews
Reviewed 19 January 2014

Excellent quality hotel. The rooms are spacious and the location is perfect, both for business and tourism. I stay here frequently on business and it is always a pleasure. Staff are remarkably personal and personable for such a large hotel, and the swimming pool is excellent in the summer. Just don't pay for the internet service!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank BGBiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 22 January 2014
Dear Guest,

Thank you for sharing your kind input and for your loyalty to our property.

We appreciate your positive comments on our team members' performance and the high quality of service and facilities provided.

Do look forward to continue having you as a loyal guest!

Kind regards,

Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Athens

Property: Hilton Athens
Address: 46 Vassilissis Sofias Avenue, Athens 115 28, Greece
Phone Number:
Region: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Athens
#16 Luxury Hotel in Athens
#18 Family Hotel in Athens
#18 Romantic Hotel in Athens
#25 Business Hotel in Athens
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Athens 5*
Number of rooms: 506
Official Description (provided by the hotel):
Hilton Athens is not just a hotel. It’s a legacy in Athens. Consider the fact that a whole area is named after the Hilton and you’ll start to understand the immense name this hotel has had the past 48 years. Socialités, fashionistas, local and international celebrities, you see them here!An architectural marvel, the Hilton Athens has been fully renovated in 2003 to be able to cope with the next episode in its ever interesting life. The hotel boasts 506 spacious rooms and some of the best city views available. You can almost touch the Acropolis! Art is abundant and local artists are used throughout the hotel. Hilton Athens has the largest outdoor pool in the city center and features four restaurants and two bars. The Byzantino restaurant offers Mediterranean cuisine in a renowned atmosphere. At the Milos restaurant, you can taste gourmet Greek cuisine at its best. Aethrion Lounge is where local celebrities and politicians meet for a coffee and the rooftop Galaxy Bar Restaurant truly is the most glamorous Athenian hangout to start out or end your night, to see or to be seen. Remember; people like to dress up here! Be the VIP you are while enjoying a citywide view. The hotel is just 25 minutes away from the airport by direct subway. It features 22 meeting rooms for 2 to 1300 people, a 24-hour Business Center and an Executive Lounge with Acropolis view. For a spa getaway or some pampering time away from the real world, you can visit the Hiltonia Spa, featuring an indoor pool, a fully equipped fitness room, a Pilates studio with natural light and an endless array of health and beauty treatments. ... more   less 
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Also Known As:
Hilton Athens Hotel Athens
Hilton International Athens

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