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“Good but need more”
Review of Hilton Athens

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Hilton Athens
Ranked #19 of 325 Hotels in Athens
Certificate of Excellence
Breda
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good but need more”
Reviewed 25 August 2014 via mobile

Good business hotel near Athens' s centre.Propably is better to find a hotel far from city centre. Facilities average but generally clean and good experience.Service is average as they have a lot of clients and maybe there isn't much time for you..

Stayed August 2014, travelled on business
Helpful?
1 Thank vanmullen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 26 August 2014
Dear Guest

Thank you for your valuable feedback.

We are pleased to read that you were overall satisfied with your experience at the Hilton Athens. We apologize if you felt that there was no time for our team to deal with your request. Your comment is well noted and will be discussed with the Management team.

We look forward to welcoming you back soon.

With Best Regards
Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,451 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (648)
Date | Rating
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  • English first
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English first
Ashburn, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014

Great hotel near the center of town, and everything you want to do in Athens - attractions, shops, and restaurants. Wonderful staff and accommodations - don't miss the Hilton Honors floors, 11th and 12th.

Room Tip: The Hilton Honors floors or the best - excellent staff and service.
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Stephen U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 25 August 2014
Dear Stephen U

Thank you for taking the time to share with us your recent experience in our property.

It is with great pleasure to read that you enjoyed your stay and our services and facilities were to your satisfaction.

We look forward to welcoming you back soon.

With Best Regards
Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 August 2014 via mobile

Visited Athens Hilton with an old Athenian friend. A great place to have a drink, with view Athens and Acropolis lit at night. Waiters were very attentive, and drinks were up to the standards, priced reasonably for a 5 star hotel. If you want to have a great night out, this is one of the places to visit. Recommend 100%.

Stayed August 2014, travelled with friends
Helpful?
1 Thank Vassilios P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 25 August 2014
Dear Vassilios P

Thank you for your review and your valuable feedback.

We are pleased to read that you had a great experience at Galaxy Bar. Chic and contemporary, Galaxy is a favorite hang-out among celebrities and locals.

We hope you will be able to enjoy our accommodation facilities too, in the near future.

With Best Regards
Bart van de Winkel
General Manager
Hilton Athens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2014

A cosmopolitan hotel at a metropolitan location. Spacious, luxurious, design and lush living throughout the hotel whether this is in the room, the clubroom, the lobby, or the Galaxy Roof. A true contemporary stay. Friendly and courteous service making you feel like this is just like home.

Room Tip: Acropolis view on the 10th, 11th or 12th floor
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Service
Helpful?
Thank Costas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 25 August 2014
Dear Costas M

Thank you for your review and for sharing your experience with us.

It is truly great reading that you were completely satisfied with our services and facilities.

We thank you for staying with us and we look forward to welcoming you back soon.

Best Regards
Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2014

I stayed here several times and I would love to stay again. Especially since the hotel was renovated it is very nice. The staff is friendly and very helpful. Glad to help at any time with any queries. The executive lounge boasts a great view and is very neat and tidy.
I usually stay in an executive room which is always clean , neat and comfortable but I'm sure the other rooms are just as good. Very nice modern spacious bathroom with both a walk-in shower and a bath tub.
The galaxy roof top bar is amazing with a great view and a big variety of dishes . From sushi to steaks , pasta etc. I tried different dishes all of which were very good. The cocktails are amazing. The cosmopolitan of which I am a fan and have tried it in many places in the world is probably one if the best at galaxy bar.

Gym facilities are excellent and so is the indoor pool.

I would highly recommend this hotel for those who travel for business as well as for families and couples.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Stellitsa66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 28 August 2014
Dear Stellitsa66

Many thanks for your loyalty to our hotel and for sharing this review with us.

We are delighted to read that you enjoy your stay every time and our services and facilities are to your satisfaction. Your comments make us proud of our team and our property. It is with pleasure to read that you are a loyal guest of our Galaxy restaurant and we appreciate your positive feedback on our cocktails and menu dishes.

It is always our pleasure to welcome you back!

Best Regards
Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern NJ
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 August 2014

Began our two-week visit in Greece at this hotel which hosts a beautiful and welcoming front; solid service; nicely decorated and clean rooms; great pool area; and outstanding view of the city from our room. Staff wasn't particularly stellar (considering the price of a room), but they certainly weren't rude or cold. Walking distance to some solid restaurants, and all the major tour operators stop off in the front of the hotel.

Room Tip: Start or end your trip to Athens with an overnight at this hotel, but also try one of the smaller, q...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank JHTraveler64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 25 August 2014
Dear JHTraveler64

Thank you for sharing your experience with us.

It is with great pleasure to read that you were satisfied with our services and facilities. We appreciate your comment on our staff.

We look forward your welcoming you back soon.

Best Regards
Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 August 2014

The entrance is a large bleak empty space clearly communicating the ethos if this establishment Of all the hotels I have ever stayed in and all the Hiltons I have NEVER found such an uninterested unfriendly reception. How nice a few words of welcome would have been and even a word of explanation such as where the lift was, breakfast was served or location of the pool.

The Hilton Athens seems more concerned with getting the last penny out if it's guests. € 7.95 for a bottle if water in the room €20 for be internet.

Breakfast was very good. The room 761 was ok but a bit dated and one of the few rooms on the 7 th floor that was in use. The others were being refurbishes hence the smells sounds and dust. We had the cleaners trolley outside if our room 24 hrs for 3 days till I asked for it to be removed. Is this 4 star ?

The hotel is full of flight crews that have negotiated a good rate,most probably that's why the staff do not know how to make normal guests feel welcome. I would not recommend this hotel

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
3 Thank darren s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athbart, General Manager at Hilton Athens, responded to this review, 25 August 2014
Dear darren s

We appreciate your feedback and valuable comments.

We are sorry to read that you were not impressed by our property and some of the services. Your comment on the unfriendly front desk employees will be discussed with the team. We regret any inconvenience caused from the refurbishment of the rooms.

We hope you will reconsider your decision not to recommend this hotel and you will give us another chance to prove that the experience you describe is not the standard one.

Best Regards
Bart van de Winkel
General Manager
Hilton Athens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Athens

Property: Hilton Athens
Address: 46 Vassilissis Sofias Avenue, Athens 115 28, Greece
Phone Number:
Region: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Athens
#15 Luxury Hotel in Athens
#18 Family Hotel in Athens
#18 Romantic Hotel in Athens
#25 Business Hotel in Athens
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Athens 5*
Number of rooms: 506
Official Description (provided by the hotel):
Hilton Athens is not just a hotel. It’s a legacy in Athens. Consider the fact that a whole area is named after the Hilton and you’ll start to understand the immense name this hotel has had the past 48 years. Socialités, fashionistas, local and international celebrities, you see them here!An architectural marvel, the Hilton Athens has been fully renovated in 2003 to be able to cope with the next episode in its ever interesting life. The hotel boasts 506 spacious rooms and some of the best city views available. You can almost touch the Acropolis! Art is abundant and local artists are used throughout the hotel. Hilton Athens has the largest outdoor pool in the city center and features four restaurants and two bars. The Byzantino restaurant offers Mediterranean cuisine in a renowned atmosphere. At the Milos restaurant, you can taste gourmet Greek cuisine at its best. Aethrion Lounge is where local celebrities and politicians meet for a coffee and the rooftop Galaxy Bar Restaurant truly is the most glamorous Athenian hangout to start out or end your night, to see or to be seen. Remember; people like to dress up here! Be the VIP you are while enjoying a citywide view. The hotel is just 25 minutes away from the airport by direct subway. It features 22 meeting rooms for 2 to 1300 people, a 24-hour Business Center and an Executive Lounge with Acropolis view. For a spa getaway or some pampering time away from the real world, you can visit the Hiltonia Spa, featuring an indoor pool, a fully equipped fitness room, a Pilates studio with natural light and an endless array of health and beauty treatments. ... more   less 
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Also Known As:
Hilton Athens Hotel Athens
Hilton International Athens

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