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Reviewed 3 December 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
E_Tzikas, General Manager at Novotel Athenes, responded to this reviewResponded 18 December 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 December 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sofitel.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
E_Tzikas, General Manager at Novotel Athenes, responded to this reviewResponded 18 December 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 November 2017

we have been here 3 nights this weekend with my family whole (2 children , husband , grandmother) and found this hotel clean, renewed and not far from centre. the room is really nice and has everything for the family included a sofa bed. Downtown amenities are easily reachable by feet or you can pick metro that is not close but if you like, it is a 5 minutes walk. the sourronding is not that bad in respect of the city in the whole; just keep in mind to walk on large/trafficated roads instead of isolated secondary roads. to me the area is safe; the view of Partenone on the roof (with pool) is fantastic. I would come again for sure here.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
Thank Cristina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E_Tzikas, General Manager at Novotel Athenes, responded to this reviewResponded 29 November 2017

Dear Cristina M,
We would like to thank you for your preference at the Novotel Athens hotel. We were pleased to read your positive review and we're delighted to learn you enjoyed the hotel's services.
We look forward welcoming you again during your next trip in Athens.
Sincerely, E. Tzikas, General Manager

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Reviewed 28 November 2017

First of all, the Novotel Athenes is very nice inside, the staff were great, and the bed was comfortable. The neighborhood itself looks more than a bit dodgy, especially at night, but I never felt unsafe walking between the hotel and the Larissa metro station. However, I will never understand why a hotel would turn off the A/C to the entire building just because it goes below 15 degrees C outside (or whatever their threshold is). If the building is insulated properly, it won't be too cold inside, just because it's cold outside. And the Novotel is very well insulated. After asking about the lack of A/C in my room, I was told to open the windows (thus having to deal with city noise) and given a fan that had no speed control. There was also no hot water the 2nd morning, but this was fixed after I mentioned it to Reception.

Room Tip: Ask for a room facing into the courtyard area.
  • Stayed: November 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank cls112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E_Tzikas, General Manager at Novotel Athenes, responded to this reviewResponded 29 November 2017

Dear cls112,
We apologize if our services regarding the room temperature were not up to your expectations. Our maintenance department will control the rooms temperature in order to satisfy all our guests.
We hope you'll give us the opportunity to better serve you in the future.
Sincerely, E. Tzikas, General Manager

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Reviewed 27 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
E_Tzikas, General Manager at Novotel Athenes, responded to this reviewResponded 29 November 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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