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“Wonderful Service”
Review of New Hotel

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New Hotel
Ranked #12 of 326 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
Warrington
Level 5 Contributor
75 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Wonderful Service”
Reviewed 6 January 2014

The service is the outstanding feature of this hotel. What's more, it doesn't seem false or forced but very genuine. From reception, to porters, to restaurant the service is friendly and engaging.

The hotel itself is an oldish property but with a funky makeover. The rooms aren't particularly big but they are of good quality, consistent with a good 4-star hotel. The restaurant food was of the very highest quality - I had both breakfast and lunch.

Location is very good, close to the Plaka and Monastiraki.

Highly recommended

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeamishG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bali, Indonesia
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 January 2014

What a disappointment! although i very much like this hotel i felt very disappointed by the luck of service at the restaurant on the top floor.The spaggeti we ordered came one hour later almost cold and uncooked and the person in charge although polite seemed indifferent.I will not visit it again!!

  • Stayed January 2014, travelled with friends
    • Value
    • Service
Helpful?
1 Thank rosalina02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this review, 9 January 2014
Dear Guest,
Thank you for choosing New Hotel during your stay in Athens. We consider our guests’ comments very valuable and we regret to find out from your review that your dining experience was not up to your expectations. We shall share your remarks with the rest of our team and rest assure that all necessary actions will be taken in order to avoid such misfortunate events in the future. We thank you once again for your remarks and it will give us great pleasure to have the opportunity to welcome you back to our hotel on your next visit to Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 3 January 2014

What an amazing hotel! Everything about it is TOP quality, from location, cleanliness, the decor, the food, the very friendly and helpful staff who made us feel so welcome, the ambiance of the place, the themed rooms, to the yummy chocolates on our pillow every evening and the list goes on! Highly recommended! We are looking forward to our next visit! Thank you for such a wonderful experience .

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with trip.ru

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2014

Just what we wanted - a funky, clean hotel within easy walking distance of the attractions.

Breakfast was particularly good - with good pastries and fresh eggs cooked to order.

Staff were excellent and the bar on the top floor ideal for a pre-dinner drink.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Barry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this review, 9 January 2014
Dear Guest,
It is with great pleasure to read your kind and appreciative review. We are glad that you enjoyed our hospitality, location and our homemade breakfast at our restaurant New Taste . The Art Lounge is indeed ideal for a pre- dinner drink and we hope you get the opportunity to have your dinner there as well on your next visit in Athens. On behalf of our team we thank you and it will be our pleasure to welcome you back.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herzliya, Israel
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 December 2013

We stayed at the New Hotel for a long weekend of sightseeing and shopping in Athens (our first time). We found the hotel's location perfect for walking to the main shopping and entertainment areas. The rooms were modern and clean and the staff at the front desk were exceptionally friendly and helpful. We would definitely recommend the place to visiting friends.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Moshe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarzana, Italy
Level 6 Contributor
389 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
Reviewed 23 December 2013

I spent just one night into this new and fashionable hotel and I can strictly suggest it for the location, gentle and prepared personnel, the amazing rooms and the quality of the restaurant on top (where we had a very good business dinner). Due to the traffic jam in Athens is not very convenient if the office is outside the city center, for example I took one hour to go to Kifisia. I’m sure I will be back again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GriGio91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 5 Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 15 December 2013

The New Hotel is very well located, close to bus stops, the Hop-on bus etc. We stayed because the hotel has a restaurant with a view of the Acropolis, and it did not disappoint, despite the breeze blowing the night we were there. It is exciting to enjoy drinks and dinner with such an astounding backdrop. The staff are very helpful and the room was well appointed. This hotel has a rather edgy modern design and may not appeal to those who prefer a traditional approach. I threw a towel over the zigzag edge mirror as I thought I might bang into it. Having said that, we thoroughly enjoyed our stay and would stay at this hotel again as the service was so good.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heachri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this review, 9 January 2014
Dear Guest,
Thank you so much for taking the time to share with us your review. We are glad that you enjoyed our hospitality, services, location and our overall experience. Once again we thank you and it will be our pleasure to welcome you back.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Hotel

Property: New Hotel
Address: 16 Filellinon | Syntagma Square, Athens 105 57, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Region: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#3 Business Hotel in Athens
#5 Family Hotel in Athens
#6 Romantic Hotel in Athens
#10 Luxury Hotel in Athens
Price Range (Based on Average Rates): ££
Hotel Class:5 star — New Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
New Hotel is located 200 meters from Syntagma (Constitution) Square, the most central part of Athens, a center point to the daily activities of all Athenians. An ideal location to get the best of Athens, from ancient to modern times. New Hotel, a deluxe property totally designed (with exclusive furniture) by Campana brothers. 79 rooms & suites in total, featuring a strong and authentic Greek design concept within the rooms under the perception of the Campana brothers. ... more   less 
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Also Known As:
Olympic Palace Athens

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