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“Nice hotel, but beware of noise”
Review of New Hotel

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New Hotel
Ranked #8 of 282 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
Reviewed 7 January 2014

My family just spent 8 days at the New hotel. Below are some of our observations:

Good:
design (hyper-modern and very cool)
location
comfortable beds, pillows, and blankets
climate control
restaurant with good (and very pricy) food
lounge has good view (but allows smoking)
“free” wifi works well
extra pillows delivered arrived in 5 minutes
continental breakfast good and made in-house

Bad:
side street facing rooms on highest floor were noisy (but luckily few car horns at night else I could not sleep here), loud church bell across the street
small rooms (by US standards)
no concierge
tiny bathroom only has shower and toilet (which sprays - close cover when flushing)
taxis which bellhops call are twice as expensive as return trip

Room Tip: The suites overlook the parking lot which is the quietest area around the hotel.
See more room tips
  • Stayed: December 2013, travelled with family
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Thank Soccer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this reviewResponded 9 January 2014

Dear Guest,
Thank you so much for taking the time to share with us your kind review as well as your appreciative comments. It gives us great pleasure to know that you enjoyed our hospitality services during your stay. Please allow us to mention that all of our rooms feature double glazed windows so as to keep out most of the street noise. Considering Taxi fares under the Greek law the lowest fare for a local ride is 3.50 euros plus an additional 2.00 euros if the Taxi is on call. Kindly note that this price doubles between midnight and 5.00 am. We apologize for any inconvenience this may have caused you and it will be our pleasure to welcome you back.
Kind Regards
Dimitris Valyrakis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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829 - 835 of 1,576 reviews

Reviewed 6 January 2014

The service is the outstanding feature of this hotel. What's more, it doesn't seem false or forced but very genuine. From reception, to porters, to restaurant the service is friendly and engaging.

The hotel itself is an oldish property but with a funky makeover. The rooms aren't particularly big but they are of good quality, consistent with a good 4-star hotel. The restaurant food was of the very highest quality - I had both breakfast and lunch.

Location is very good, close to the Plaka and Monastiraki.

Highly recommended

  • Stayed: January 2014, travelled on business
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Thank BeamishG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

What a disappointment! although i very much like this hotel i felt very disappointed by the luck of service at the restaurant on the top floor.The spaggeti we ordered came one hour later almost cold and uncooked and the person in charge although polite seemed indifferent.I will not visit it again!!

  • Stayed: January 2014, travelled with friends
    • Value
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1  Thank rosalina02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this reviewResponded 9 January 2014

Dear Guest,
Thank you for choosing New Hotel during your stay in Athens. We consider our guests’ comments very valuable and we regret to find out from your review that your dining experience was not up to your expectations. We shall share your remarks with the rest of our team and rest assure that all necessary actions will be taken in order to avoid such misfortunate events in the future. We thank you once again for your remarks and it will give us great pleasure to have the opportunity to welcome you back to our hotel on your next visit to Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Nicosia, Cyprus
12
Reviewed 3 January 2014

What an amazing hotel! Everything about it is TOP quality, from location, cleanliness, the decor, the food, the very friendly and helpful staff who made us feel so welcome, the ambiance of the place, the themed rooms, to the yummy chocolates on our pillow every evening and the list goes on! Highly recommended! We are looking forward to our next visit! Thank you for such a wonderful experience .

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with trip.ru
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Just what we wanted - a funky, clean hotel within easy walking distance of the attractions.

Breakfast was particularly good - with good pastries and fresh eggs cooked to order.

Staff were excellent and the bar on the top floor ideal for a pre-dinner drink.

Stayed: December 2013, travelled as a couple
2  Thank Barry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this reviewResponded 9 January 2014

Dear Guest,
It is with great pleasure to read your kind and appreciative review. We are glad that you enjoyed our hospitality, location and our homemade breakfast at our restaurant New Taste . The Art Lounge is indeed ideal for a pre- dinner drink and we hope you get the opportunity to have your dinner there as well on your next visit in Athens. On behalf of our team we thank you and it will be our pleasure to welcome you back.
Kind Regards
Dimitris Valyrakis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

We stayed at the New Hotel for a long weekend of sightseeing and shopping in Athens (our first time). We found the hotel's location perfect for walking to the main shopping and entertainment areas. The rooms were modern and clean and the staff at the front desk were exceptionally friendly and helpful. We would definitely recommend the place to visiting friends.

  • Stayed: December 2013, travelled as a couple
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1  Thank Moshe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

I spent just one night into this new and fashionable hotel and I can strictly suggest it for the location, gentle and prepared personnel, the amazing rooms and the quality of the restaurant on top (where we had a very good business dinner). Due to the traffic jam in Athens is not very convenient if the office is outside the city center, for example I took one hour to go to Kifisia. I’m sure I will be back again.

  • Stayed: November 2013, travelled on business
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1  Thank GriGio91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Hotel

Address: 16 Filellinon | Syntagma Square, Athens 105 57, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Region: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#2 Business Hotel in Athens
#5 Romantic Hotel in Athens
#7 Luxury Hotel in Athens
Price Range: £133 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
Located on Filellinon Street, next to Constitution Square (Syntagma Square), this contemporary design hotel, is perfectly positioned for the sights of Athens, including the ruins of Plaka, the Acropolis and its museum, the stylish boutique shopping district of Kolonaki, and the bustling business zone. Situated in the former Olympic Palace Hotel, New Hotel encompasses the heritage of its past by using recycled parts of the old hotel and reinterpreted local materials to create a complete work of art, where outstanding interiors, unusual custom-made furniture and handmade fixtures make guests feel that they live and breathe in a major art installation. Offering an entirely NEW approach this 79-room and suites establishment, is one of the city’s finest examples of modernist architecture and the first ever hotel project of award designer duo, Fernando and Humberto Campana. ... more   less 
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Also Known As:
Olympic Palace Athens

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