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“Uncommon hotel experience” 4 of 5 bubbles
Review of New Hotel

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New Hotel
Ranked #7 of 325 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
Klamath Falls, Oregon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Uncommon hotel experience”
4 of 5 bubbles Reviewed 10 June 2014

We stayed in two great hotels during our visits to Athens but only New Hotel left us wanting more and wishing we had stayed longer. The whole concept behind this hotel is intriguing and well executed. From the moment we pulled up to the front door the service was some excellent without being over the top. We were treated with respect, courtesy, great refreshments, and staff who took actions instead of just lip service.
Our room was postcard themed with a great ambiance, comfortable bed, and refreshing Apivita toiletries. Had we not been walking all through Plaka we would have taken advantage of the balcony. The morning of our departure was before breakfast so they packed a quick to-go bag for us. Thank you. The only negatives we could say were minor due to noise from the busy streets (but still better than most) and an electricity buzz in the room.
All things combined for a truly uncommon stay that had us wanting more in a good way.

Room Tip: I would book a room on a higher floor next time due to traffic noise
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  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JoshuaMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (293)
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English first
Minneapolis, Minnesota
Level Contributor
177 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 9 June 2014 via mobile

My wife and I stayed at the New Hotel for four nights. We found the location to be as close to perfect as possible, and the staff was accommodating and helpful. I'm going to give this review four stars since I think some very important things were excellent: The location, the staff, the comfortable bed, and the delicious food at breakfast. But, as you have probably read by the previous reviews, this thotel has a fairly modern edgy design and has made an attempt to pay some respect to the previous hotel at this location. This is a really cool idea, and I applaud their efforts. However, after living in a guest room for 4 nights, I've come to the conclusion that this should have been kept to the common areas-rather than in the guestrooms.

We had a Junior suite, which was a bedroom, and an attached sitting room. This cost a bit more than a regular room and seemed like a good idea since it would give us some more space to spread out. However, this space was not well utilized. We still had a bedroom with a king size bed and barely enough room to walk around it - yet adjacent to this was a room which contained almost nothing; a low, modern, uncomfortable sofa; a 7 foot tall ladder back chair that no one would ever sit on; a very ugly bi-level black plastic coffee table, a TV mounted on the wall; and a credenza under the TV. There was a floor lamp that was never plugged in, and the center of the room was a orange, multilevel, irregularly shaped, sculpted carpet. This was so sculpted that in some areas you could actually see the floor through the pile, and was apparently impossible to clean, because it was dirty. This was an enormous trip hazard, and we avoided that room in the dark. It also made it impossible to move rolling luggage across the room. This room was basically a useless appendage to the hotel room. It was separated from the bedroom by a glass door-so if one wanted to use that room to read or watch TV without disturbing a person sleeping, this was not possible. We used the sofa as a suitcase rack, but otherwise had no use for the room - yet we were cramped in the adjacent bedroom.

But an even greater display of design over function is the bathroom. The toilet is in a glass enclosed area, in the corner of the bedroom, very similar to a phone booth. It is approximately 24 inches from the head of the bed-and is not soundproofed. Using this bathroom brought us to levels of auditory intimacy that we had not experienced previously in our 40 years together. Other reviewers have mentioned the strange, yellow tinted, irregularly shaped mirror perched over the golden sink. Two guys designed these new rooms, according to what we read, and I do not think they got a woman's opinion on anything. No woman would be able to use the yellow mirror and put her makeup on -- this is a major design flaw. The idea of a golden sink might've been a good one in the shop-but the moment one brushes one teeth, it turns into a pretty unsightly mess. Again, as previously mentioned there is really no storage space around the sink other then around the edge of the bowl and a little counterspace to the right. There is a mysteriously placed cut out under the sink containing a golden stool. If one sat on it, it places put your chin at about the height of the sink. I am having trouble coming up with a use for this particular stool in that particular location. The shower, has one of those unexpectedly popular rain shower type of heads. However it does have a nice wand-type head that can be positioned to provide water like a normal shower. However the shower door is so tight to the floor, that it is not possible to put a bath mat on the floor outside the shower, because opening the door pushes the mat away. So, every night The floor became soaking wet.

Being very modern, the room has very nicely placed electrical outlets which I have found is an unusual feature of European hotel rooms. I really appreciated that. However the light switches are unusual. On each side of the bed is a phalanx of six switches. After four days in that room, neither my wife nor I really had any understanding of which switch did what, so that any time that you want to turn a particular light on or off, you had to randomly pick which side of the bed may control it and start flipping through the six switches in sequential order. Clearly, they should've been placed somewhere closer to their function, and/or marked. If someone is sleeping, and you want to turn the lights off, it is hard not to accidentally turn other lights on.

Another huge mistake is the shelf that slides out of the desk. Great idea, but things do not stay on it because there are no ledges on any of the sides.

We did not have dinner there, but did use the rooftop restaurant/bar - which is beautiful, and we were baffled why it wasn't busier. It has a stunning view of the Acropolis, and downtown Athens at night.

So, although they have excellent food and the beds are wonderful, they really need to re- think the functionality of the rooms.

Stayed June 2014
Helpful?
4 Thank TravelinJabbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We were very happy with our stay at this hotel. The location is only a few min walk from many tourist destinations. The room was clean, spacious and was exactly how described upon booking. They provided a baby cot for us, which was waiting in the room when we checked in. The staff was extremely friendly and helpful, always holding doors, helping with our baby stroller, greeting us with drinks and food, and giving great restaurant recommendations. The breakfast every morning was very good, offering fresh made to order food. We would be happy to stay at this hotel again anytime!!!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this review, 17 June 2014
Dear Guest,
On behalf of our team we would like to thank you so much for sharing with us your appreciative words. We are glad that you and your family enjoyed our hospitality, location, services and our homemade breakfast at our restaurant New Taste. Once again we thank you and we will be delighted to welcome you back on your next visit in Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

I stayed at the New hotel three nights booked through a travel agent. The location is fantastic and you can walk pretty much everywhere. The breakfast was very good. The roof top terrace is also great. However, the rooms suffer from some many unfortunate design flaws including lack of closet space and an impractical bathroom. For those reasons, I would not recommend or return. If you do decide to book there, make sure you ask for an upper floor room away from the traffic. The first night we stayed there, we were in room 104 and did not sleep at all because of the very loud traffic noises.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Spaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Albans, United Kingdom
Level Contributor
175 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

Well located, at the edge of the Plaka 15 minute walk to the Acropolis. Our room was a decent size
neatly decorated some crazy but fun furniture, as in a ladder back chair where the ladder stretched to the ceiling. The theme of the hotel is recycled furniture with a difference, sounds awful but it works, and the wood through out the building gives warmth. Breakfast was good and the roof top bar is a great place to unwind, this place is worth it for that bar alone, oh and the service form the staff was most attentive.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 8 June 2014 via mobile

Literally can't recommend this hotel enough. Perfect location - at the heart of everything whilst not being too in the thick of it. Impeccable service, really very helpful and friendly staff. Clean, modern design and the roof terrace has amazing views of the acropolis whilst drinking lovely cocktails. Tick!

Stayed June 2014, travelled as a couple
Helpful?
Thank Rastin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

We stayed for 4 days and loved it! The staff are all extremely friendly and clearly want to make sure their guests are happy. We arrived early after a very difficult travel day and they were very accommodating and were able to get us checked in early. The concierge was also very helpful in setting up dinner reservations and a private tour. The private tour was 3 hours with an amazing guide (Betty - ask for her, she is FANTASTIC!) and was reasonably priced and tailored to exactly what we wanted to see. The location is great, close and walkable to everything. The room was quite nice and the bed was crazy comfortable! We had the studio sized room and it was very spacious. We ended all our evenings with an ouzo at the rooftop restaurant/bar. It has a modern lounge vibe with outdoor seating with a great view of the acropolis. The breakfast buffet had a lot of choices and was yummy. The turndown service with chocolates on the beds was a nice touch as well.

I'd definitely recommend staying here. I'm sure we'll be back!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hollylynne22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this review, 17 June 2014
Dear Guest,
Thank you for choosing New Hotel during your vacation in Athens. Our aim is to offer comfort and hospitality to our valuable guests and we are glad that we passed on this warm “New” feeling. It gives us great pleasure to know that you enjoyed our hospitality, design, location and our bedding experience. We will share your kind words with the rest of our team and we will be happy to accommodate you again in the future!
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Hotel

Property: New Hotel
Address: 16 Filellinon | Syntagma Square, Athens 105 57, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Region: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#3 Business Hotel in Athens
#5 Family Hotel in Athens
#6 Luxury Hotel in Athens
#6 Romantic Hotel in Athens
Price Range (Based on Average Rates): ££
Hotel Class:5 star — New Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
New Hotel is located 200 meters from Syntagma (Constitution) Square, the most central part of Athens, a center point to the daily activities of all Athenians. An ideal location to get the best of Athens, from ancient to modern times. New Hotel, a deluxe property totally designed (with exclusive furniture) by Campana brothers. 79 rooms & suites in total, featuring a strong and authentic Greek design concept within the rooms under the perception of the Campana brothers. ... more   less 
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Also Known As:
Olympic Palace Athens

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