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“Perfect”
Review of New Hotel

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New Hotel
Ranked #7 of 285 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
Reviewed 13 June 2014

New hotel

The welcome was lovely, our bell boy even did a little hotel intro in perfect french
Hotel is superbly located 5 min of syntagma square and hotel grande bretagne
Took x95 bus from airport and walked 5 min super easy
In the entrance of this hip, chic design hotel there is a fruit basket, custom chocolate and bottle water for guest, turn down service also offers custom chocolate
The hotel is really trendy and swanky
Room was immaculate with a great view on the city
Housekeeping was stellar
Loved the rooftop bar and food and drinks we had there, it was very cool
Everyone was super friendly and we felt really welcome at this hotel
The girls at the front desk got me a hair appointment at a fabulous salon down the street
Were able to walk to all the sites easily
Great restaurants nearby ( avocado's around the block)
Overall 5 star experience

  • Stayed: June 2014, travelled as a couple
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1  Thank TeamBoivin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this reviewResponded 18 June 2014

Dear Guest,
On behalf of our team would like to thank you for your appreciative and kind review. We are glad that you enjoyed our location, services, hospitality and our homemade breakfast at our restaurant New Taste. We are glad that you had the opportunity to visit our rooftop restaurant New Art Lounge conveniently located at the 7th floor of our hotel with a panoramic view of the city of Athens as well as the Parthenon. It is our pleasure to have you as our guest at New Hotel and we shall remain at your assistance at all times.
Kind Regards
Dimitris Valyrakis
Hotel Manager

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Reviewed 10 June 2014

We stayed in two great hotels during our visits to Athens but only New Hotel left us wanting more and wishing we had stayed longer. The whole concept behind this hotel is intriguing and well executed. From the moment we pulled up to the front door the service was some excellent without being over the top. We were treated with respect, courtesy, great refreshments, and staff who took actions instead of just lip service.
Our room was postcard themed with a great ambiance, comfortable bed, and refreshing Apivita toiletries. Had we not been walking all through Plaka we would have taken advantage of the balcony. The morning of our departure was before breakfast so they packed a quick to-go bag for us. Thank you. The only negatives we could say were minor due to noise from the busy streets (but still better than most) and an electricity buzz in the room.
All things combined for a truly uncommon stay that had us wanting more in a good way.

Room Tip: I would book a room on a higher floor next time due to traffic noise
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  • Stayed: May 2014, travelled as a couple
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1  Thank JoshuaMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

My wife and I stayed at the New Hotel for four nights. We found the location to be as close to perfect as possible, and the staff was accommodating and helpful. I'm going to give this review four stars since I think some very important things were excellent: The location, the staff, the comfortable bed, and the delicious food at breakfast. But, as you have probably read by the previous reviews, this thotel has a fairly modern edgy design and has made an attempt to pay some respect to the previous hotel at this location. This is a really cool idea, and I applaud their efforts. However, after living in a guest room for 4 nights, I've come to the conclusion that this should have been kept to the common areas-rather than in the guestrooms.

We had a Junior suite, which was a bedroom, and an attached sitting room. This cost a bit more than a regular room and seemed like a good idea since it would give us some more space to spread out. However, this space was not well utilized. We still had a bedroom with a king size bed and barely enough room to walk around it - yet adjacent to this was a room which contained almost nothing; a low, modern, uncomfortable sofa; a 7 foot tall ladder back chair that no one would ever sit on; a very ugly bi-level black plastic coffee table, a TV mounted on the wall; and a credenza under the TV. There was a floor lamp that was never plugged in, and the center of the room was a orange, multilevel, irregularly shaped, sculpted carpet. This was so sculpted that in some areas you could actually see the floor through the pile, and was apparently impossible to clean, because it was dirty. This was an enormous trip hazard, and we avoided that room in the dark. It also made it impossible to move rolling luggage across the room. This room was basically a useless appendage to the hotel room. It was separated from the bedroom by a glass door-so if one wanted to use that room to read or watch TV without disturbing a person sleeping, this was not possible. We used the sofa as a suitcase rack, but otherwise had no use for the room - yet we were cramped in the adjacent bedroom.

But an even greater display of design over function is the bathroom. The toilet is in a glass enclosed area, in the corner of the bedroom, very similar to a phone booth. It is approximately 24 inches from the head of the bed-and is not soundproofed. Using this bathroom brought us to levels of auditory intimacy that we had not experienced previously in our 40 years together. Other reviewers have mentioned the strange, yellow tinted, irregularly shaped mirror perched over the golden sink. Two guys designed these new rooms, according to what we read, and I do not think they got a woman's opinion on anything. No woman would be able to use the yellow mirror and put her makeup on -- this is a major design flaw. The idea of a golden sink might've been a good one in the shop-but the moment one brushes one teeth, it turns into a pretty unsightly mess. Again, as previously mentioned there is really no storage space around the sink other then around the edge of the bowl and a little counterspace to the right. There is a mysteriously placed cut out under the sink containing a golden stool. If one sat on it, it places put your chin at about the height of the sink. I am having trouble coming up with a use for this particular stool in that particular location. The shower, has one of those unexpectedly popular rain shower type of heads. However it does have a nice wand-type head that can be positioned to provide water like a normal shower. However the shower door is so tight to the floor, that it is not possible to put a bath mat on the floor outside the shower, because opening the door pushes the mat away. So, every night The floor became soaking wet.

Being very modern, the room has very nicely placed electrical outlets which I have found is an unusual feature of European hotel rooms. I really appreciated that. However the light switches are unusual. On each side of the bed is a phalanx of six switches. After four days in that room, neither my wife nor I really had any understanding of which switch did what, so that any time that you want to turn a particular light on or off, you had to randomly pick which side of the bed may control it and start flipping through the six switches in sequential order. Clearly, they should've been placed somewhere closer to their function, and/or marked. If someone is sleeping, and you want to turn the lights off, it is hard not to accidentally turn other lights on.

Another huge mistake is the shelf that slides out of the desk. Great idea, but things do not stay on it because there are no ledges on any of the sides.

We did not have dinner there, but did use the rooftop restaurant/bar - which is beautiful, and we were baffled why it wasn't busier. It has a stunning view of the Acropolis, and downtown Athens at night.

So, although they have excellent food and the beds are wonderful, they really need to re- think the functionality of the rooms.

Stayed: June 2014
4  Thank TravelinJabbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

We were very happy with our stay at this hotel. The location is only a few min walk from many tourist destinations. The room was clean, spacious and was exactly how described upon booking. They provided a baby cot for us, which was waiting in the room when we checked in. The staff was extremely friendly and helpful, always holding doors, helping with our baby stroller, greeting us with drinks and food, and giving great restaurant recommendations. The breakfast every morning was very good, offering fresh made to order food. We would be happy to stay at this hotel again anytime!!!

  • Stayed: April 2014, travelled with family
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Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Manager at New Hotel, responded to this reviewResponded 17 June 2014

Dear Guest,
On behalf of our team we would like to thank you so much for sharing with us your appreciative words. We are glad that you and your family enjoyed our hospitality, location, services and our homemade breakfast at our restaurant New Taste. Once again we thank you and we will be delighted to welcome you back on your next visit in Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

I stayed at the New hotel three nights booked through a travel agent. The location is fantastic and you can walk pretty much everywhere. The breakfast was very good. The roof top terrace is also great. However, the rooms suffer from some many unfortunate design flaws including lack of closet space and an impractical bathroom. For those reasons, I would not recommend or return. If you do decide to book there, make sure you ask for an upper floor room away from the traffic. The first night we stayed there, we were in room 104 and did not sleep at all because of the very loud traffic noises.

  • Stayed: June 2014, travelled with family
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Thank Spaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Well located, at the edge of the Plaka 15 minute walk to the Acropolis. Our room was a decent size
neatly decorated some crazy but fun furniture, as in a ladder back chair where the ladder stretched to the ceiling. The theme of the hotel is recycled furniture with a difference, sounds awful but it works, and the wood through out the building gives warmth. Breakfast was good and the roof top bar is a great place to unwind, this place is worth it for that bar alone, oh and the service form the staff was most attentive.

  • Stayed: May 2014, travelled as a couple
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1  Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014 via mobile

Literally can't recommend this hotel enough. Perfect location - at the heart of everything whilst not being too in the thick of it. Impeccable service, really very helpful and friendly staff. Clean, modern design and the roof terrace has amazing views of the acropolis whilst drinking lovely cocktails. Tick!

Stayed: June 2014, travelled as a couple
Thank Rastin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Hotel

Address: 16 Filellinon | Syntagma Square, Athens 105 57, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Region: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#2 Business Hotel in Athens
#5 Romantic Hotel in Athens
#6 Luxury Hotel in Athens
Price Range: £141 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
Located on Filellinon Street, next to Constitution Square (Syntagma Square), this contemporary design hotel, is perfectly positioned for the sights of Athens, including the ruins of Plaka, the Acropolis and its museum, the stylish boutique shopping district of Kolonaki, and the bustling business zone. Situated in the former Olympic Palace Hotel, New Hotel encompasses the heritage of its past by using recycled parts of the old hotel and reinterpreted local materials to create a complete work of art, where outstanding interiors, unusual custom-made furniture and handmade fixtures make guests feel that they live and breathe in a major art installation. Offering an entirely NEW approach this 79-room and suites establishment, is one of the city’s finest examples of modernist architecture and the first ever hotel project of award designer duo, Fernando and Humberto Campana. ... more   less 
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Also Known As:
Olympic Palace Athens

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