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“Not a good experience!” 1 of 5 bubbles
Review of BEST WESTERN Candia Hotel

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BEST WESTERN Candia Hotel
Ranked #114 of 325 Hotels in Athens
Liverpool
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Not a good experience!”
1 of 5 bubbles Reviewed 5 June 2014

We stayed here for 2 nights in June due to us visiting Athens for fertility treatment. We were looking for a hotel were we could relax in the evenings and I had emailed the hotel beforehand asking for a quiet room and again at check in.....we were given room 606 which is right underneath the rooftop bar and opposite the lifts and stairs to the bar above.....this was NOT a quiet area, in fact it seems to me it was probably the nosiest part of the hotel!!! We got no sleep, no relaxation and came home stressed, not want you want when going through treatment.
The location of the hotel is ok not the best area and is a 5 min walk to tube station. The rooms are basic and the bed and pillows are really hard. The breakfast again was very basic with not much option.
If you are looking for a very cheap hotel then stay here, but in my opinion you can do way better! we were very limited as we booked last minute and didn’t get much choice.

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jan27piglet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANDIA_HOTEL, Ιδιοκτήτης at BEST WESTERN Candia Hotel, responded to this review, 6 June 2014
Dear Madam
Thank you very much for choosing BW Candia Hotel for your recent stay in Athens and of course for taking time to share your valuable feedback with us.
We feel sorry if some of our services were not up to your expectations. We wish we knew earlier (during your stay) so we could alter or avoid any inconvenience.
Hotel is under service & facilities updating
I’m really looking forward to welcome you back in BW Candia and offer the best we can for you.

Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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499 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
152 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 1 June 2014 via mobile

I arrived at 3am from Barcelona and went straight to my room! Half an hour later I could hear screaming and loud knocks on the door. Travelling alone and in a foreign country I was adamant to open the door. However I did and an older lady with only a bed sheet starting screaming in Greek. Totally shocked I slammed the door and tried to sleep. I then left to a different hotel. This is the worst hotel experience I have ever had and would not suggest staying here. Also the breakfast is almost inedible. Bad location as well.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Matty T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, 5 June 2014
Dear Madam

Thank you for taking time posting your review. The incident mentioned was rather unexpected and quite unclear if it was one of our personnel. In any case we are sorry for any incovience caused.
We hope to see you again to one of your future trips to Athens and have the opportunity to offer you better service

Kind Regards
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Athens hotels

Istanbul, Turkey
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

I and my friend stayed at this hotel for a short holiday. It is economical, the room and hotel in general are clean, nice and quiet. The hotel staff is polite, friendly and helpful. The breakfast buffet is quite modest and basic.

It's within walking distance to the National Archaeological Museum. (However, while I was walking to the hotel from the city centre, I lost my way many times. The street signs could be confusing a bit... But you can always take the taxi, and it is quite cheap to reach there. It would cost around 5 euros.)

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alevb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, 5 June 2014
Dear Madam

Thank you for taking time posting your review.
Looking forward to welcoming you again to one of your future trips to Athens

Kind Regards
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taber, Alberta
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

Our school group stopped here for one night before our cruise. It had an excellent view from our room, and beds were comfy. Rooms were clean and staff was friendly. There was a roof top pool but was closed still for the season. Could see the Parthenon tho! Supper and breakfast were excellent!

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jaksin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANDIA_HOTEL, Ιδιοκτήτης at BEST WESTERN Candia Hotel, responded to this review, 15 May 2014
Dear Madam


Thank you for posting your review and your kind comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Alamos, New Mexico, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

We stayed for two nights after arriving in Athens from the United States. It was very easy to catch the metro from the airport to the Metaxourghio station and make the short walk to the hotel with all our luggage. The reception desk staff were very friendly, spoke English and treated us like valued customers.
We had a room with four single beds. Beds were super firm as were the pillows but we like that so that worked out well. Our room was on the fourth floor and facing the busy street below so we did hear traffic through the night but we're pretty sound sleepers so that didn't bother us.
The included breakfast buffet in the morning was wonderful. Eggs, bacon, yogurt, fruit, toast, coffee and hot chocolate (plus a few other items.) We would definitely stay again!

Room Tip: If you don't like traffic noise, ask for a room further away from the main street.
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANDIA_HOTEL, Ιδιοκτήτης at BEST WESTERN Candia Hotel, responded to this review, 15 May 2014
Dear Sir/Madam

Thank you for review. Your kind comments will be forwarded to all our staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 31 March 2014

We stayed during a group tour. Most of Athens is run down, and the area around the hotel is as well. It is close to metro stops, and is about a 15 min metro ride from the acropolis. Wi-Fi is free and worked most of the time. The beds are as hard as a rock. The bathroom was larger than the other hotel we had stayed at, but don't expect to take a bath....the tub was tiny. Overall, the stay was fine, but I don't think I would stay again.

  • Stayed March 2014
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Leah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANDIA_HOTEL, Owner at BEST WESTERN Candia Hotel, responded to this review, 7 April 2014
Dear Sir/Madam

Thank you for posting your review. Athens is in process redefying its identity. Our Hotel is also in process of upgrading its services. Your comments are noted and will be taking into account.

Looking forward to welcoming you in your future trip to Athens and to show you around our progress
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
israel
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

We find a very clean,well,kept hotel.
The staff is friendly and ready to assisit in every aspect.
The room is equipped with all the necessaries for a good sleep and stay.
Breakfast is "boring" but one can find enough "items" to fill full.
Location is perfect (between 2 metro stations-3 stops to the main square of Athens.
The neighbourhood is safe even late night.
The WI FI does not function well part of the time.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank norha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Candia Hotel

Property: BEST WESTERN Candia Hotel
Address: 40 Diligianni Theodorou, Athens 104 38, Greece
Phone Number:
Region: Greece > Attica > Athens
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#62 Luxury Hotel in Athens
Price Range (Based on Average Rates): £
Hotel Class:4 star — BEST WESTERN Candia Hotel 4*
Number of rooms: 146
Official Description (provided by the hotel):
The BEST WESTERN Candia Hotel is conveniently located in the city center, next to two metro stations and the central railway station. Located near both national highways, makes it ideal as a base for short excursions in Southern and Northern Greece by car or bus. Our multilingual staff is at your disposal 24-hours a day and ready to provide you with all the useful information to make your stay in Athens memorable. ... more   less 
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Also Known As:
Candia Hotel Athens

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