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“A jewel in the Crowne Plaza..”

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Crowne Plaza Hotel - Athens City Centre
Ranked #38 of 326 Hotels in Athens
Certificate of Excellence
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A jewel in the Crowne Plaza..”
Reviewed 18 November 2013

This hotel is situated in a prime spot for visiting the usual hotspots.. We were within about 7 mins walking distance to the metro station Megaro Mousikkis which from here you can get almost anywhere.. Anyway back to the hotel..The staff were very friendly and most helpful.. The rooms were warm and cosy and quite spacious. Room keeping came by daily and did a good job..We had breakfast on one of the mornings and there was a huge variety from fish to bacon, pancakes & syrup, toast & pastries, fruit & lovely fresh juice.. Personally, if I was running the crowne plaza i would incorporate the breakfast into the price of the room instead of it being an optional extra..I have nothing bad to say about this hotel and i would definitely stay there again and recommend it to others..My only niggle is the showers... Who ever was your designer should be fired.. It was impossible not to get the floor wet as the glass protector did not come round fr enough..This however would NOT stop me from returning.. A lovely first class hotel...

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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank legalalien8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Trikala, Greece
Level 6 Contributor
149 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 3 November 2013

A very nice hotel in the heart of Athens, close to Syntagma square, Acropolis, Plaka and Monastiraki. Very close to metro station as well. We spent a weekend there in a club room which was very spacious, perfectly clean, with superb beds and all the amenities which make stay more comfortable and easy. The breakfast room on the seventh floor has a great view over Athens and the breakfast buffet is full of fine quality food (although not in huge variety).
My only complaint was the rather slow WiFi (free of charge) and the tricky keycard driven light switch which kept switching on and off the room lights until the receptionist told me the trick to overcome it (just put the keycard it in the slot in a specific direction).
Definately recommended

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicktrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 November 2013 via mobile

This hotel is not far from the old town and in a calm area. The staff are very helpful and welcoming and the amenities at the hotel are quite good. There is a roof top pool beside the breakfast room which has wonderful views of Athens. The breakfast is fresh and there is a good variety.
The room that I had was very dark. Indeed it made no difference whether it was day or night as the room looked out onto a courtyard where very little light got in. I had to keep the light on all of the time. I would recommend asking for a room at the front or the side of the hotel if you are going to be spending time in your room.
If you are arriving at the international airport, taxis have a set fare of 35€ and In Town they use the meter. Be wary if taking a taxi from the old town that they don't over charge, some will put the meter on, others won't. The hotel has very reliable taxi drivers out front and their fairs are metered.

Stayed October 2013, travelled on business
Helpful?
Thank Travel_girl_bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2013

This hotel was extremely disappointing. The staff were cold and unfriendly and were irritated when we asked for a spare toothbrush. We also had some questionable service trying to get a cab. The staff insisted on calling one of their cabbie friends, who after 20 minutes called and said he would be running even later. All this of course, while we watched a dozen empty cabs go by. It all seemed pretty sketchy. The hotel advertises a beautiful lit up view of the acropolis which is completely false. Worst thing of all is that the rooms were so incredibly cluttered with impractical furniture, it was difficult to maneuver around it. We had little space to put our things and kept bumping into things. You can't see it at all from any angle or any room. This hotel failed to deliver in every way.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review, 7 November 2013
Dear Mona T,

Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with with the service you received and our facilities. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
prestwick
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 October 2013

typically reliable IHG 4 * hotel. Had a roof terrace which was attractively furnished but in a residential area so no view. Drinks and breakfast were expensive so did not have either here. About 5 mins brisk walk from the metro blue line which we used a lot - No restaurants in the immediate area so went into town at night - felt safe walking around.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karenlovestravellin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 October 2013

Not quite city centre as the name would suggest but it's a nice enough hotel, with modern rooms and a good breakfast buffet. Nothing to shout about in terms of quality but it does provide comfort and the staff is pleasant.

The surrounding area is very residential so a taxi is needed anywhere, or you can use the metro as it's apparently close by.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeddersUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review, 5 November 2013
Dear PeddersUK,

Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great breakfast.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2013 via mobile

Clean hotel. Nice staff rooms were good and comfortable. Not very near to the city about 45 minutes walk. But near the metro station. We took a day pass for 4 euros and that covered our metro passess for a day. Room came with good amenities and had tea and coffee facilites.

Helpful?
1 Thank Nivamohan
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Crowne Plaza Hotel - Athens City Centre

Property: Crowne Plaza Hotel - Athens City Centre
Address: 50 Michalakopoulou, Athens 115 28, Greece
Phone Number:
Region: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Athens
#25 Luxury Hotel in Athens
#38 Business Hotel in Athens
#46 Family Hotel in Athens
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Hotel - Athens City Centre 5*
Number of rooms: 191
Official Description (provided by the hotel):
Crowne Plaza Athens City Centre hotel is situated in the heart of Athens, very close to the historical sites of Athens,only 10min. from Acropolis, the traditional Plaka area (old town) and Syntagma (Constitution) square. Its excellent location attracts both business and leisure travelers.Being outside the restricted traffic zone provides parking facilities and becomes a favorite meeting place.The hotel is only 5min. walking distance from metro station 'Megaro Moussikis' and 30min. by car from El.Venizelos International airport. All rooms (standard, club rooms and suites of elegant comfort), are equipped with wireless highspeed internet access. Also the Business Centre which is located at the lobby area offers to all registered guests half hour free internet access per day.The 14 renovated convention rooms with wireless connectivity are suitable for professional and social gatherings.'Ambrosia Restaurant' with Greek and international kitchen promises moments of tasteful enjoyment and ultimate relaxation.'Nectar Bar' located on the ground floor is the perfect meeting place to enjoy your favourite drink or snack. In the summertime at theroof garden pool (complimentary use), you may enjoy the panoramic view of Lycabettus hill and the Acropolis. You may begin or end your day with a refreshing workout in our gym, or have an appointment for massage or sauna. ... more   less 
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Also Known As:
Crowne Plaza Athens
Holiday Inn Athens
Crowne Plaza Hotel

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