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“Over rated/ over priced. Rooms and service below average! One of the worst 3 hotels I have ever stayed at!”

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Divani Palace Acropolis
Ranked #69 of 326 Hotels in Athens
Perth
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Over rated/ over priced. Rooms and service below average! One of the worst 3 hotels I have ever stayed at!”
Reviewed 15 June 2011

Stayed at what I thought was a 5 star hotel. Would be lucky if I could give it a 3 star rating. Firstly it was a mission to get the double bed that I booked and clearly stated on my reservation. I eventually got the room with double bed to find that it had a leaky air conditioner that dripped on the floor from 2am.
Rooms are very tired and need total renovation. Looks as though the last time they had any work done was in the 70's. Don't let photos of lobby fool you! Rooms are the complete opposite.
I should have stuck with the single bed as it probably would have been more confortable and I wouldn't have to hear dripping on the old carpet all night.
Glad this was my last hotel for this trip, as it made me appreciate my next stop was home!!!!

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank PerthTravelBugs76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (284)
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Kerrville, Texas
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2011

Location is near acropolis (views are great) and near Plaka and points of interest. All the hotel amenities are good and the staff from front desk to restaurant and housekeeping are superb. Even the gift shop is good.

Room Tip: Ask for view of acropolis if possible.
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  • Stayed April 2011
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanglewood34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 6 Contributor
200 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 9 June 2011

The room was nothing to write home about, but the included breakfast was good. On the days when there was too many tour groups, the service was a bit slow. The location was great, easy walking to the Acropolis Museum and the Plaka district. The reception staff was very helpful and the doormen were very good about storing our luggage when we had a late boarding time for the cruise. Their free shuttle into town was perfect to eliminate some of the walking we would otherwise have had to done to see the sites we still wanted to see.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CndnGuider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S.Yorkshire
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 June 2011

The hotel is well located, the bedrooms are comfortable and the bathrooms spacious and well-equipped. I was particularly impressed by the the housekeeping department. I left a pair of sandals in my room - I telephoned the hotel a couple of days later and they located the sandals and posted them to my home address in Yorkshire, recorded delivery, free of charge. They arrived a 5 days after my phonecall. Excellent service!

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deet29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level 6 Contributor
117 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 5 June 2011

When we first walked into the room, we didn't want to stay. The room was nothing like the pictures on the website - everything was so old and faded. It took me a long time to even sit on the bed, which has only happened to me once before. It was a real disappointment.

Service-wise, the doormen never acknowledged our existence when we entered or left the building. They just spoke to each other or stared off elsewhere. A simple "hello" would have been nice. Also, their rooftop bar should just be called a rooftop restaurant - we went up there for drinks, only to be told the bar is next to the lobby. So much for that.

The only thing that this place had going for itself was being a few blocks from the Acropolis. If I ever came back to Athens, I would not stay again.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NYTravelingAddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DivanisCollection, General Manager at Divani Palace Acropolis, responded to this review, 14 June 2011
Dear Guest

Thnak you for providing us with your feedback about your recent stay at Divani Palace Acropolis. We appreciate the comments we receive from our guests, as it is a way to improve the quality of our services.

We read with concern your feedback and please be assured all comments have been discussed and reviewed with all department concerened.

However kindly note that Acropolis Secret Bar Restaurant is a place where one can enjoy both their drinks or their dinner .... The only case this is not possible is in case of a private function

We hope to have the chance to welcome you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 5 Contributor
89 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 4 June 2011

We stayed for one night at the Divani Acropolis after a tour of the Cyclades. The hotel is located right in the heart of all attractions, very close to the Acropolis. You can basically walk everywhere (Acropolis, Olympic Stadium, Plaka, Monastiraki). For longer trips, the Acropoli metro station is less than 10 minutes on foot from the hotel door.
The room we had was very spacious and had all comforts we expected from an hotel of this category. The bathroom was very big.
In the evening we dined in the roof top restaurant which offered good quality for money and an impressive view of the Acropolis. The breakfast at EUR 20 per person was good but a bit on the expensive side for what was offered. All in all Divani Acropolis offers good quality for money and we would stay here again. The location cannot be beaten.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GioVale20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summerland
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 May 2011

Excellent location, walking distance to Acropolis, New Archaeological Museum, Plaka and more. Friendly staff, fabulous buffet breakfasts, clean, comfortable rooms. Would definitely stay here again.

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erna_A_K_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Divani Palace Acropolis

Property: Divani Palace Acropolis
Address: 19 - 25 Parthenonos, Athens 117 42, Greece
Region: Greece > Attica > Athens > Thissio / Makriyanni
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Luxury Hotel in Athens
#52 Business Hotel in Athens
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Divani Palace Acropolis 5*
Number of rooms: 250
Official Description (provided by the hotel):
There is no other hotel in Athens to entwine more beautifully the history of ancient Greece with 5 star facilities. Divani Palace Acropolis sits just below the Acropolis, moments away from Plaka, the new archaeological museum and the Herodian theatre. Taste luxury and sophistication in our 180 rooms, 60 new deluxe rooms and 10 suites. Enjoy the hotel restaurants and bars, or explore the surrounding area for an authentic encounter with Athens. ... more   less 
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Also Known As:
Divani Acropolis Palace Athens
Hotel Divani Acropolis Palace
Acropolis Hotel Athens
Divani Acropolis Hotel

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