Stayed here since Jan 2014 till now and the staff have no clue about how to treat a Platinum member. If you choose to stay in this hotel (which I wouldn't if I had a choice) be prepared to not be even acknowledged as an IHG member, They really don't care about your status, only the money you will pay. To quote an example, tonight in 'Cafe Vienna' i asked for some food (at 00:05) only to be told they have stopped serving food! Really, in the menu it states 'All day dining' Now you viewers define 'All day dining'! I asked Dimitris who came to my table and he said that 'All day dining' means 09:30 to 00:00. How odd, why doesn't the menu stipulate that fact!
This hotel is all about taking your money, pure & simple. They don't care about IHG status or how long your stay in the hotel.
NOTE: I was told note to take a Yogurt from the breakfast because and I quote the manager on duty on the 02/03/2014 'We do not feed you for the rest of the day'
Make your own minds up if you want to stay here.....More
Free cancellation until 28/02
Reserve now, pay at stay
- Free Wifi
- Breakfast included