The management of this hotel is absolutely not customer-oriented, but only money-oriented.
I booked my journey by phone. They asked for my credit-card number (BTW, practice that I hate), in order to be sure of my presence there, but later they asked to be payed cash, not wanting to afford the commission on credit card transactions.
I arrived in the middle of the nigth: no people present, no assistance at all, just the key left on the desk. If I've had any problems, I would be on my own.
The room was at the 2nd floor, no lift obviously, they hadn't told me... luckily I packed light. The room was pretty bad maintained, scratched paint on the wall, powder on the bed and on the floor, holes in the bath towels.
On the next morning, I've left that hotel....
- Official Description (provided by the hotel):
- 1) Free high speed internet access in all rooms and public areas2) Internet corner in reception/lobby area ... more less
- Reservation Options:
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- Also Known As:
- Marble House Hotel Athens
- Marble Hotel Athens