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“Excellent service, central location, friendly staff”
Review of NJV Athens Plaza

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NJV Athens Plaza
Ranked #37 of 285 Hotels in Athens
Certificate of Excellence
Reviewed 13 July 2013

Our stay in the NJV was brief, just one afternoon and night before departing in the morning for the airport. The hotel is centrally located near the Metro, Syntagma Square and the Plaka shopping area. Value for the money was good; considering we were there during peak season when rates are typically high and we paid what we thought was a reasonable rate. The room smelled of smoke, but we forgot to ask for a non-smoking room. The smell wasn’t very strong so we decided to stay put. The room was clean, well sized, elegantly decorated, and had enough outlets to charge everything we needed (surprisingly this can be a challenge in Athens). The bathroom was also well sized and clean, though the toilet flush button was in a strange place.

Ladies, the hair dryer should not be counted on to dry anything short of a crew cut. It was wall mounted and looked more like a vacuum cleaner. It put out little air that was scorching hot. So hot, that the handle became too hot to hold. We called down to the front desk and asked if they had another. They said they’d look around and if they had one someone would bring it up. Luckily they had one available which they brought up within minutes.

Internet was 19 euros which we didn’t take advantage of. Considering that everywhere we visited in Greece charged for internet this wasn’t surprising, but the price seemed a little high.

The gentleman at the front desk suggested an area for us to visit that was two train stops away on the Metro. We had a great time people watching and enjoyed a couple of drinks with snacks there. Sorry I don’t remember the area but it’s a very popular area to have a coffee or drinks in the evening. I highly recommend visiting it.

In the AM the bellman quickly came for our bags and taxis were plentiful for the 35 euro trip to the airport.

We were very pleased with the room, the location, and the staff. Considering we booked the hotel the day before our stay we still received a very fair rate.

Room Tip: If you don't smoke, don't forget to ask for a non smoking room.
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  • Stayed: July 2013, travelled as a couple
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2  Thank SinjinAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilena Z, Public Relations Manager at NJV Athens Plaza, responded to this reviewResponded 22 July 2013

Dear Guest,
thank you for choosing the N.J.V. Athens Plaza when visiting Athens and for taking the time to share your comments. It is a pleasure reading that you were satisfied with our services and location. We look forward to welcoming you back in the near future.
Yours sincerely,

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Reviewed 13 July 2013

We stayed in a family suite with our 2 young daughters and it was spacious, luxurious and very comfortable. The gentleman who checked us in had poor customer service but everyone else we dealt with was extremely helpful and friendly. I had unknowingly booked a smoking room on the 7th floor and when I spoke to the concierge the following day they quickly and efficiently moved us to another room on the 5th floor. The location is ideal and I would definitely stay there again.

  • Stayed: July 2013, travelled with family
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1  Thank antjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilena Z, Public Relations Manager at NJV Athens Plaza, responded to this reviewResponded 17 July 2013

Dear Guest,
thank you for posting your review regarding your recent stay at the N.J.V. Athens Plaza. We would like to apologize for the inconvenience you experienced and to thank you for the points you have raised about our service. It is through your observations that we are able to find ways of improving our product.We do hope to be given the opportunity to welcome you back on your next trip to Athens
Sincerely yours

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Reviewed 10 July 2013

Stayed for 2 nights at this nice hotel, that stands on a great location in central Athens, while attending business meetings nearby in hot July days.
The room was comfortable however the air conditioning seemed not to work very properly for such hot weather. There was a balcony but unfortunately without Parthenon view in my case, just a side street... Breakfast was enjoyable and with good quality, served in a comfortable restaurant at mezzanine level, with several options to choose from.
Clearly the downside was that wi-fi internet access was not included and the daily rate for access was 19 euros, which doesn't seem to make sense in these days of ubiquous connections. Only one computer in the lobby could be used for free by hotel guests, and this is clearly not enough for a hotel of this size and category (this is why I couldn't rate "Service" higher, although staff at breakfast were quite efficient). It is rated as 5 stars but overall it didn't seem to have enough for that classification, despite the location etc.

  • Stayed: July 2013, travelled on business
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Thank RuiAna_ptbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilena Z, Public Relations Manager at NJV Athens Plaza, responded to this reviewResponded 16 July 2013

Dear Guest,
thank you for taking the time to share your comments concerning your stay at our hotel. The points you have raised about our facilities are taken into consideration as our main priority is to satisfy our client’s needs and wants.
With regards to the Internet and pricing, please note that our prices are in line with other same category hotel properties. We are looking forward to welcoming you again at the N.J.V. Athens Plaza in the near future.
Yours sincerely

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Reviewed 6 July 2013 via mobile

Centrally located in Syntagma square , excellent service, nice and clean rooms, beautiful views to the Parthenon from some rooms, complete breakfast , definitely a good choice!!
Some bathrooms needs update

  • Stayed: June 2013
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Thank Janelore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilena Z, Public Relations Manager at NJV Athens Plaza, responded to this reviewResponded 16 July 2013

Dear Guest,
thank you for taking the time to share with us your comments about our hotel. The points you have raised about our facilities are taken into consideration as our main priority is to satisfy our client’s needs and wants. Since we are continuously striving to provide our guests with the best in service and accommodation, your assistance in this regard is greatly appreciated. It is through your observations that we are able to find ways of improving our product. We look forward to welcoming you back in our fine Hotel.
Yours sincerely

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Reviewed 1 July 2013

thanks to a seminar in Athens, i had the chance to stay at one of the main hotels of Athens. the location of the hotel is ideal to combine business and pleasure.
The hotel has a conference hall comfortable and in nice colouring.the chairs in navy blue and give a comfort for long time sitting.the walls in a vanilla color and a light blue carpet.
My room had all the facilities of a hotel of its quality,the bathroom all by marble and luxurious, the main colour of the room was a light creme and a warm brown,made cosy the stay.
My wifi access was perfect,and free thanks to my conference.Usually the 5 star hotels charge their internet connection.
At the end of our conference we had a cocktail gathering on the roof garden and this was an experience,the best option to end a formal meeting.Loved the view,so pleased by the service.

  • Stayed: June 2013, travelled on business
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Thank KaterinaFor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilena Z, Public Relations Manager at NJV Athens Plaza, responded to this reviewResponded 3 July 2013

Dear Guest,
we are delighted to read your comments and thank you for sharing your exceptional experience on Trip Advisor. Comments such as these are a tremendous motivation for us all to continue offering the standards of service and facilities our guests have every right to expect and to which we are committed to offer. Thank you again for your polite comments and recommendation.
Yours sincerely,

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Reviewed 29 June 2013

My family & I reached NVJ hotel at about 9pm in June 2013 & the best thing that happened to us was after ages we met a human being Emmanuel Linardi who loves his job & his guests. Emmanuel seemed to be the front office receptionist & his was of caring & sharing details on Athens was what made us love Athens. My family & I found the whole experience with Emmanuel just brilliant, amazing & wonderful. If ever I launch a hotel in India, I will woo Emmanuel to be the gust relations manager of my hotel & I am sure my hotel will be full most of the times.
The room & view was good & we checked out the next morning to visit Acropolis. On the whole the hotel is worth staying as it is in the right location with good facilities, fair prices & It has Emmanuel Linardi a human being who loves his job & his guests.

  • Stayed: June 2013, travelled with family
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2  Thank VipinSachdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilena Z, Public Relations Manager at NJV Athens Plaza, responded to this reviewResponded 16 July 2013

Dear Guest,
we are delighted you left our hotel with the excellent impressions you describe.
Your comments are greatly appreciated and we certainly hope to have the opportunity of welcoming you back to the hotel once more, on many future occasions.
Yours sincerely,

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Reviewed 27 June 2013

I had a 4 day stay in the hotel and i really enjoyed it.
The location of the hotel is ideal, every district is close with the subway or you can reach by feet all the center . I had a 4th floor with balcony room, although the main road and the traffic,i had a very quiet sleep ,thanks to the soundproof windows.
The rooms are large and in all amenities,satellite lcd tv,hair dryer in a normal size in the bathroom, mini bar etc.
The rooms are divided in smoking and non smoking rooms, so the air in the room is fresh and clean (for non smokers as me).
The staff kind and multililngual, gave me infos for all sightseeings and tips for moving smart in the centre.
Liked my stay so much.

Room Tip: ask for a non smoking if you do not smoke
See more room tips
  • Stayed: April 2013, travelled solo
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Thank BrunosL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilena Z, Public Relations Manager at NJV Athens Plaza, responded to this reviewResponded 3 July 2013

Dear Guest,
we are delighted to read you enjoyed your stay with us. It is always a pleasure receiving positive comments about our facilities and our services, as our primary goal is to fulfil our guests' needs and make their stay a memorable one. We look forward to welcoming you back in the near future.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NJV Athens Plaza

Address: 2 Vassileos Georgiou A? | Syntagma Square, Athens 105 64, Greece
Phone Number:
Region: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites
Hotel Style:
#24 Luxury Hotel in Athens
#30 Romantic Hotel in Athens
#45 Business Hotel in Athens
Price Range: £118 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NJV Athens Plaza 5*
Number of rooms: 180
Official Description (provided by the hotel):
The hotel is ideally located right on prestigious Syntagma (Constitution)Square, opposite the Houses of Parliament with the changing of the Guards and within walking distance from the Acropolis/Acropolis museum and all places of interest, museums, Plaka, Monastiraki, Kolonaki, shopping and night life districts.For a supplement deluxe rooms can be offered with magnifiscent views of the Acropolis ... more   less 
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Also Known As:
Njv Athens Plaza Hotel Athens
Njv Hotel Athens

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