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“It's NOT a 4 star...”
Review of Airotel Parthenon

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Airotel Parthenon
Ranked #47 of 325 Hotels in Athens
Calgary
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“It's NOT a 4 star...”
Reviewed 15 August 2014

I don't like writing bad reviews cause I feel bad...but it was just an overall disappointment in multiple ways. I've been fortunate to stay in 4 star hotels in numerous cities across the world...and in my humble opinion, this was not a 4 star. The only thing going for it is the immaculate location which is literally just a 2 minute walk from the Acropolis Museum and Metro entrances. Wait, the wifi was also good. But unfortunately, that's where the pros end. Our room had a horrible, putrid, sewage like smell, every single time we entered it...and it took 5 minutes of blaring the A/C for my wife and I to be able to unplug our noses. The rooms are old and outdated and don't have much space in them at all. The bathroom was very tiny and you couldn't step in and out of it without having to move the door again and again. Not to mention the shower head which was so unstable that it kept moving around while showering...and falling...it actually fell on my wife's foot...I barely escaped injury myself. Oh...and the toilet with the permanent, weird stain...I don't even know what to say about that. While I don't really have a complaint about the staff, there wasn't really anything at all special about how we were treated. The whole experience left a damper on our trip to Athens.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Harnarayan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GROUP-AIROTEL, Guest Relations Manager at Airotel Parthenon, responded to this review, 23 December 2014
Dear Harnarayan S,

Thank you for staying at the Airotel Parthenon while travelling to Athens last summer and for taking the time to share your comments. It is with pleasure that we learn that your stay was an enjoyable one and of your satisfaction with the level of service you received from most of our staff. However, regretfully we have made note of the technical problems you faced and would like to apologise for the disappointment caused you. We have gone through your comments very carefully with the relevant departments to see where the problem areas lie and to ensure they are not repeated.
Once again thank you for bringing these issues to my attention.
We hope that despite our shortcomings on this occasion, you will nevertheless grant us a renewed opportunity to welcome you back to the Airotel Parthenon hotel and provide you with the experience you should expect to receive from us.


Kind Regards,

Dimitris Koursaris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Leeds, United Kingdom
Level Contributor
124 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 August 2014

We arrived from Crete at about 7.00am expecting to just leave our luggage until afternoon - but got into room immediately, Also, requested breakfast that morning as an extra we expected to pay for - but there was no charge when checking out. Triple room as simple but air conditioning worked - no view but at price we paid not a problem. This hotel is a short stroll to the Acropolis and there are dozens of great restaurants within five minutes walk. Also, underground station is just round the corner - one stop to city centre but easily walkable.

Room Tip: All rooms are quiet - front of hotel looks into narrow street, back of hotel onto backs of other bui...
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Gordon103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 August 2014

We planned to stay only one night at this hotel on our way home from our holiday. We were up early to visit the Acropolis and then having booked out of the hotel we went for one final walk to the main mall and whilst there we had our passports stolen. The staff of this hotel were amazing in their assistance and we were quickly booked in for another two nights and directed to our embassy, airline and insurance company. Their genuine concern for our welfare was outstanding and led us to believe that whilst we had one bad experience this was compensated by the care we received.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank WheatbeltWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin,ireland
Level Contributor
137 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 9 August 2014

This hotel represents excellent value when booked well in advance. It is located in an excellent location within easy walking distance of the main sites. It is in an very safe area. The staff are friendly and helpful. The breakfast is very good and is located in an airy and fresh room. The bedrooms are quite dated but clean and adequate, however, our mattresses had collapsed in the middle and need replaced urgently. The bathroom toiletries included a toothbrush and toothpaste and a shaver and shaving gel ( more than the best 5* hotels), replaced every morning.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank dubliner_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky Hill, Connecticut
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2014

I stayed at this hotel for seven nights in August 2014. It is ideally located at the foot of the Acropolis and an entrance to Placate. The front desk staff is attentive, polite, and goes out of their way to help you have an enjoyable stay. The continental breakfast is one of the best I've ever seen in Europe. The rooms are newly refurbished, especially on the fifth floor, with all modern conveniences. The housekeeping staff is polite and thorough. Above all, the location is convenient, yet on the side street that is quiet. I recommend this hotel highly.

Room Tip: The front desk staff seems to know which rooms have good air conditioning in which rooms do not. Be...
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank leeleebella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 August 2014

This hotel was the first hotel that my husband and I stayed in during our honeymoon. Honestly we didn't have very many high expectations for Athens or this hotel. This hotel was the only hotel on our tour package that we didn't upgrade, but we ended up being pleasantly surprised. When we arrived at the hotel we were early and we didn't have our bags due to the airport loosing them, the staff helped us make an international call and use the computer to take care of a few things while we waited for our room to be ready. It is nice to have people be so helpful when you feel like things on your trip are starting off poorly and they even gave us shaving kits and toothbrush sets to get us through the first night. There is also a little refreshments stand next to the front desk with little pastries, fruit juice, water and best of all OUZO! My husband and I made a point of coming down to take a shot of Ouzo before heading out the door and were always greeted with smiles and helpfulness from the staff. The room was large by European standards and comfortable. I think that the location could be a little better, it was a bit further from the sites then I was anticipating but the metro station is not too far away to take you anywhere in the city. Overall we enjoyed our time at this hotel and would stay here again!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Aurielle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 August 2014

Location, location, location! This hotel is steps away from the Plaka (pedestrian shopping/dining area). The picture of the outside of the hotel had me a bit worried, but in person it looks better. The staff was very friendly and helpful. The rooms were well appointed for this price point. The bathroom was a bit dated and the hair dryer was not great. The breakfast was simple, but good. Considering the reasonable price, the friendly staff and the fantastic location, I would definitely stay here again.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airotel Parthenon

Property: Airotel Parthenon
Address: 6 Makri (Makrigianni), Athens 117 42, Greece
Region: Greece > Attica > Athens > Thissio / Makriyanni
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#29 Luxury Hotel in Athens
#44 Romantic Hotel in Athens
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Airotel Parthenon 4*
Number of rooms: 79
Official Description (provided by the hotel):
Six-Story Hotel situated in central location; across from the Plaka district/Old City; ten minute walk from the Acropolis. ... more   less 
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Also Known As:
Airotel Parthenon Athens
Airotel Parthenon Hotel Athens
Parthenon Hotel Athens

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