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“Fantastic!”
5 of 5 bubbles Review of Hermes Hotel

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Hermes Hotel
Ranked #19 of 325 Hotels in Athens
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic!”
5 of 5 bubbles Reviewed 24 September 2012

The staff is brilliant! Everybody is always smiley and welcoming! Dionisis, receptionist, is a very nice person, talkative and fun! Dorina is the manager and everyday during breakfast she stops by the restaurant and talks to every guest to understand their stay timing in the city to put together a itinerary so the guests can take most of it! I have never received a treatment like this in any hotel in my life including 5 stars! This is really the best! If you haven't planned your trip, don't worry, Dorina will help you out! Location is great, Appolonos street is a bit dark, but Athens is a very safe place! You will be walking distance to the best attractions and to Plaka which is a fantastic neighborhood to wander... ATMs, small markets and good restaurants are nearby! The hotel is also 3-5 min walking from Syntagma square, where the bus from the airport drops you off! Room is of good size for a couple, fully equipped, modern and very very clean! The double bed is actually two single beds connected, which is not great but I believe it is becoming a standard lately. Breakfast is very good(not spectacular considering South America standards), it has President butter which I consider a premium brand! It has Greek and continental options for every taste! Try the yogurt with honey! Wi-fi is great, free of charge, so you can share your amazing Athens pictures! You can print your next boarding passes in the reception at no charge! The view from the top is nice, but not spectacular! You can go to their sister hotel, Plaka, for a magnificent view, just tell you are from Hermes and you will be welcome! Overall: outstanding value for money, great team, great location, good breakfast and good room! Definitely Definetly coming back when in Athens again, I recommend this to everyone!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Henrique C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 28 September 2012
Dear Guest,

What a fantastic review!
Thank you for sharing your positive experience with details to other TA readers.
We thank you for mentioning the good selection and quality of our breakfast as well as our friendly staff. Comments such as these, are a tremendous motivation for us all to continue offering the standards of service to our guests.

Hope to see you again on a future trip to Athens.

Best regards from all of us.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (162)
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Canada
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 24 September 2012

To start with the location is perfect. Close to Syntagma, the main shopping district, and the Plaka district. Cheap food can be found at one of the tavernas out front or at the noodle bar next door. The place is clean and offers free internet with a computer and printer (great for printing your boarding pass). The free breakfast is one of the best I've seen. It's a huge buffet of traditional Greek things as well as simple bread and jams.
The best part was that the hotel has a luggage storage room so while I was away exploring different parts of Greece I could store different things there which was great for a back packer like me. For example I visited both the islands and Mount Olympus and in the middle I was able to drop off my souvenirs and swimsuits and pick up my hiking boots and warmer clothes.
Amazing!

Room Tip: The elevator can be slow so try to get a room on a lower floor.
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  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 28 September 2012
Dear Guest,

We are so pleased to read that you we were able to offer you a very positive experience and assisting you during your tour around Greece.
Thank you for your comments on our breakfast and your high score.

Looking forward to seeing again.

Best regards
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Vancouver, Canada
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 21 September 2012

The Hermez was recommended to us by a Greek ex-pat and it turned out to be perfect for our family. We stayed there on three occasions during our trip to Greece and after the first one it was like coming home as everything was familiar. The rooms are small compared to N/A standards but clean and comfortable. Breakfast was also good and allowed the kids to make their own visual choices. Location is perfect. We walked the three blocks there from the airport metro and we were right in the middle of Plaka. All the things we wanted to see were within short walking distance. As I mentioned, the metro is on your doorstep if you want to go to the port for a ferry. Our return flight from Greece was cancelled, so we had to stay an extra day. Our rooms were already booked and unavailable, but the friendly staff managed to get us into their sister hotel the Plaka. It was only a few blocks away and was equally as nice.

Stayed June 2012, travelled with family
Helpful?
Thank beenaroundenough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 28 September 2012
Dear Family,

We are very pleased to read that you had a very nice time in Hermes Hotel and that you were feeling like at home after coming back few times.
As we know it is difficult to travel with children, so we are pleased we managed to offer you a positive experience.

Best regards to all of you.
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Newcastle upon Tyne, England, United Kingdom
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 18 September 2012

This small modern hotel is very centrally situated for all the sights of Athens and shops. Very friendly helpful staff especially the girl who spoke to me every morning to see if there was any help I need ( so sorry I have forgotten her name but she was brilliant). Good price for such a central location and the quality of the service. The fridge, air con, safe, wifi are all included in the price. Its very clean and well maintained there is a view of the acropolis from the rooftop terrace but only from certain parts of it and the terrace was a pleasant area to catch the sun in a big city.
The only thing that would have improved this hotel for me would have been a kettle in the room and ability to make drinks. The bottle of wine was a nice touch but I don't drink so for me you cant beat a cup of tea or coffee. They do have complimentary tea and coffee and biscuits in reception for most of the day and were happy to provide hot water whenever I wanted it but for this you had to go down to reception so a kettle in the room would have made this 5 star for me instead of 4.95. Its a minor niggle, if I go again I would take a travel Kettle and I would whole heartedly recommend this hotel to others.

Room Tip: If you want a balcony ask for a room at the front of the building
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  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lesley_P_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 19 September 2012
Dear Guest,

Thank you for taking the time to share your positive experience on T. A.
We are pleased you enjoyed so many aspects of our hotel. Referring to your comment on a kettle in the room, we surely value all the feedback we can get from our guests. As you mentioned we are offering free coffee/tea at the bar, as well as, continental breakfast all night long.

Hope to see you again.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 18 September 2012 via mobile

Can't find any fault with the Hermes. Great location. Arrived by the X95 bus to Syntagma square. Short walk to the hotel. From the hotel it is a short walk to all the sights in Athens, shopping, museums, the Acropolis, restaurants.
The staff is attentive and friendly, the breakfast was marvelous. The rooms are clean and comfortable.
I only wish I could have stayed longer.

Helpful?
Thank Kurt R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dorina S, General Manager at Hermes Hotel, responded to this review, 28 October 2012
Dear guest,

I would like to thank you for your very nice review on Hermes Hotel, with small details that will help future readers of TA.
i am so glad you wanted to stay longer and we all look forward to your next visit.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Las Vegas, Nevada
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 18 September 2012

Hermes Hotel was great. My Mum stayed there in 2010 and I stayed in 2011.

Had no map - found this place within five minutes of getting to Syntagma! Words cannot describe the location - you go onto the garden balcony and you feel like you could step onto the Acropolis. I love this hotel. The rooms were exceptionally clean, the location is excellent (easy walking distance to everything beautiful). Wouldn't stay anywhere else!

Room Tip: Just ask if you need anything specific - they will be sure to accommodate you!
See more room tips
  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CourtsNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 19 September 2012
Dear Guest,

Thank you for your kind comments on our property.
As our main goal is to offer to our guests high quality facilities and services, it is great to read that we managed to match your expectations.
We look forward to seeing you again next year. Please do not hesitate to contact us directly before booking.

Thank you once more.
Kind regards to your mother.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 September 2012

Great location in Plaka, walking distance to major tourist sites. Room was modern, clean and good sized with a balcony and adequate storage. Nice breakfast each morning. Staff was friendly and helpful, especially Elva who would come around at breakfast and answer questions about tourist sites.Easy access to Metro. Nice rooftop garden with partial view of Acropolis at night. Go to the rooftop bar at the sister hotel, Plaka Hotel, for a spectacular night view of the Acropolis.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 19 September 2012
Dear Guest,

We would like to take this opportunity to thank you for your kind comments.
As we are constantly trying to provide the best in accommodation and service, we were very happy to hear that you have enjoyed our friendly and well trained staff as well as the roof garden view.
Thank you for your high score.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Region: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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