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“Athens in January 2014”
Review of Hermes Hotel

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Hermes Hotel
Ranked #19 of 326 Hotels in Athens
Certificate of Excellence
Limassol, Cyprus
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Athens in January 2014”
Reviewed 9 January 2014

Very clean, comfortable beds, excellent breakfast, top location and great staff who really made the time to ensure our stay (two nights) was as comfortable as possible. Would recommend it to anyone looking for the a top three star stay in Athens.

Room Tip: Superior room refers to two double beds but they are actually two single beds or 1 1/2 beds put tog...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Fiona Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 12 January 2014
Dear Fiona Z
Thank you so much for taking the time to write a trip advisor review. We are delighted that you thoroughly enjoyed yourselves with every aspect of the hotel, including the friendly staff, the rooms and the standard of service. Thank you for your recommendation. We look forward to welcoming you back to our hotel in the near future.
Best wishes for 2014!
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  • Sleep Quality
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  • Service
  • Value
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Los Angeles, California
Level 4 Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 January 2014

This is a fine hotel for exploring Athens. Budget friendly, but still felt clean and modern, and central enough that you can walk everywhere. There are lots of shops/restaurants in the vicinity. The hotel has complimentary breakfast and even put something together for us in the middle of the night because we had a very early international flight. We were also greeted with a small bottle of wine and dessert upon check in. The lobby has cookies for replenishing after a long walk about town. To be fair, I want to clarify that it is 4 star service, but I wouldn’t necessarily consider this 4 star quality. They are definitely doing their best with what they got so I will commend them for that. For what we needed, this hotel worked out great. If you want to step it up a bit, you are able to go to their sister hotel for a fantastic roof top lounge that looks out to the Acropolis. If going to or from the airport, the X95 shuttle drops off and picks up a few blocks from the hotel at Syntagma square and runs 24 hours a day. If all you need is a crash pad for Athens that doesn’t cost a lot, but is well maintained and contemporary, this is an excellent option.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank someplace_new277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey City, New Jersey
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 December 2013

I booked a two-night stay for two rooms at Hermes through Olotels.com when searching on TripAdvisor for a hotel in Athens. I had not heard of Olotels previously but figured since it appeared on TA and the price was the best, I went with it. After that I had an anxiety episode – that is going to be a different review for Olotels, but Hermes came through by confirming it had my reservation on record. Front-desk was efficient and courteous. We thought we would be in interior-facing rooms per the reservation description, but we were given two adjoining rooms with balconies on the 4th floor. What I appreciated the most was that this was done without our asking; maybe because it was already the beginning of the non-peak season (late November) but regardless it shows the hotel is committed to a good guest experience. The two rooms actually are situated behind a separate suite door to the hallway, which means you have the option of just locking the suite door and leave the individual room doors open for easier interaction between the rooms. Although the rooms are in fact small by US standards – a 24”+ luggage could not be wheeled through the space between the foot of the bed and the wall, they are kept very clean and the décor is modern. The included breakfast is decent with a good variety, and the manager did come around to help us plan the day and mark up maps for us. When I told her I didn’t have a guidebook about Athens, she came back to me with copies of a few relevant pages of a guidebook which gave us a better context when visiting the sites. Now that’s what I call initiative!

The hotel is within an easy walk to Syntagma Sq, the Acropolis, the shopping from Ermou St all the way to the next Metro station Monastiraki. We never needed to take the metro except from the airport to Syntagma Sq. Finding the hotel may be a little challenging if you don’t have a smartphone (which is my case). I thought we had it down, what with maps and directions indicated on the hotel website, but it’s a whole different thing when you come out of the Metro (and there are many exits) and don’t have bearings. So if you have luggage (or not) you can take the elevator inside the Syntagma Sq station. On exit you are at the far end of the Square. You will see a bustling 4+ lane street directly in front if you walk away from the elevator (not 100% but I think it’s called Stadiou which becomes Filellinon). Get to the sidewalk and look to your left – at the corner there is a newsstand (thanks to the nice man in the newsstand we made it to the hotel in less than 15 minutes with luggage and all). Walk to the corner and cross the busy 4+ lane street and you will be on Mitropoleos. Take the first left from Mitropoleos and you will be on Nikis. The first right from Nikis is Apollonos. Walk straight down Apollonos and you will come to the hotel on the left after several longer blocks.

This next point I am making doesn’t take away anything from Hermes Hotel but is just a heads-up for fellow travelers: there are 2-3 Greek restaurants down the little street directly in front of the hotel and the greeters could be overzealous in trying to get you to dine there. This happened on our first night – men from two different restaurants stopped us as we were walking by and showed their menus. We looked and politely explained that we wanted to look around. It became a bit of a nuisance when they kept “selling” it even after being told several times. We avoided that street the next evening.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
2 Thank lulusays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 30 December 2013
Dear lulusays
Thank you for your feedback and a great review of our hotel. What a nice of you to give such detailed instructions to the future guests so they will find their way to the hotel,easily. Our staff are passionate about ensuring every guest's experience here is amazing and that you will leave wanting to return soon. We are delighted that you thoroughly enjoyed yourselves with every aspect of the hotel. We look forward to welcoming you back as our valued guests.
Best wishes
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Belforte del Chienti, Italy
Level 5 Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 December 2013

We stayed here for 3 days from 30 oct. to 2 nov. 2008 with few friends.
It was our first trip to Atene and this hotel was near to Syntagma square and other attractions.
The staff was very helpful and give us all the info to visit at the best this ancient city.
If I'll going again to Atene I'll be back at Hermes Hotel.

  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
Thank Psycho_Cla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 30 December 2013
Dear Psycho_Cla
We are delighted that you enjoyed a comfortable stay with us and that you were satisfied with the hotel's facilities and the helpfulness of the staff. We look forward to your next stay with us.
Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puerto Rico
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2013

This hotel is located at a walking distance from Syntagma square and a short walking distance from Plaka and Monasteraki square,with great views of the Acropolis, so it is at the center of everything but far enough away that the crowds don't bother. The staff is great. We have stayed in many hotels but the attention given in this hotel is something we have never experienced. The manager gave us a map and explained what to see and gave great advice for our time in Athens. The breakfast is really good, complete with authentic Greek food. Overall all the staff is really friendly and helpful. We highly recommend a stay in this hotel, it is affordable and really worth every penny, you actually get more than what you pay for. If staying in Athens, this is the perfect hotel to stay in. Highly recommend.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank Falulapr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 30 December 2013
Dear Falulapr
Thank you for taking the time to post a great review of our hotel and for your recommendation. We are delighted that we could exceed your expectations and pleases us that service given by every staff member was impeccable, and they all made you feel welcome as we want our guests to experience their best possible stays with us and we are very pleased that we effectively achieved this during your stay.
Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2013

We stayed at Hermes Hotel for three days. Staff was so welcoming and warm to us. They were so helpful. It was our first trip to Athens and we loved the city and location. It was within walking distance to the Sytagma square and the station. Our room was so cute and comfortable for sure!! Breakfast was so good. But staff was so friendly and efficient. Thank you everyone! ! It's highly recommend!

  • Stayed August 2013
    • Value
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Helpful?
1 Thank keithbrown323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 31 December 2013
Dear keithbrown323
Thank you for sharing your experience on your recent stay with us. I am happy that we were able to take care of your challenges in the satisfactory way and I hope that we will get a chance to welcome you back in the future!
Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2013

This well-run hotel was ideal for our winter visit to Athens. It is in a quiet street a short walk from Syntagma square and station. As we got to know Athens we came to realise just how good the location is. The staff are very pleasant, breakfast is good, the cleaners do a good job and comfort levels are high especially for this price level. At check-out, Dorina, the owner-manager, anticipated our need to store luggage for the day and this even included a safe for valuables. We would be happy to go back.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kjawbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 12 December 2013
Dear kjawbone,
Thank you for your enthusiastic review and your positive comments about our professional staff. I am you mentioned our care to little details in order to offer an exceptional experience to our guests.
Thank you for your high score.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Region: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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