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“Excellent staff makes this hotel shine”
Review of Hermes Hotel

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Hermes Hotel
Ranked #19 of 326 Hotels in Athens
Certificate of Excellence
Toronto
Level 6 Contributor
157 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Excellent staff makes this hotel shine”
Reviewed 26 March 2014

If I had to review this hotel based on the room, I would say 2 stars. With this being said, because of the extreme cleanliness of the said room, the absolutely excellent location, and the wonderful attitude of the staff, who really go out of their way to assist you, this hotel scores a solid 4.

I've staid in many high end hotels (you can read my reviews), and the attitude I got there was far inferior to what I've received at Hermes.

Rooms are very small, but this is Greece - at any rate, the price was right. The proximity to Syntagma square and to the metro is another excellent highlight.

Will I repeat? Maybe. This hotel is excellent for budget travellers - maybe less so for business people, however I would not hesitate to recommend it.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
2 Thank DrSavant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 4 April 2014
Dear DrSavant
Thank you for sharing your experience with the travel community. I will be sure to extend your compliments to the housekeeping and front desk staff. Your satisfaction is not just our goal, it is our Promise. Upon your return, please feel free to contact me if I can be of any assistance to you.
Best regards.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
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English first
Helsinki, Finland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 March 2014

Our team of two couples stayed over a long weekend at Hotel Hermes. Location was perfect for a half-a-day walk to Akropolis, to city center and to Athens shopping areas. All within easy walking distance. Still the hotel was located in an cosy, almost exclusive neighbourhood. (I had my haircut done with perfection juts by signs as my Greek is a bit rosty.)

The personnel, both in the reception and in the breakfast room, were actively positive and helpful. (The breakfast was not a stunner, but looking at the price tag I was surprised have b/f included). Guests were advised by Ms Eva, who very clearly and kindly gave us instruction for our full day walking trip to nearby harbor-city of Pireus (OK - 1st metro, then walk by sunny waterfront). When leaving to airport on Monday morning our friendly taxi was waiting 15 min ahead of agreed time. Lovely.

  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
4 Thank JariPaakkarinen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 25 March 2014
Dear JariPaakkarinen
Your review filled us with such joy, thank you for sharing your experience on TripAdvisor. Truly, we strive for every guest to have your experience and to see it written is just so wonderfully affirming to what we work so hard at. We appreciate your recommendation and hope to welcome you and your family back.
Best regards.
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Round Hill, Virginia
1 review
Reviewed 21 March 2014

I took a group of 19 to Athens in March 2014 and we stayed a total of 6 nights at Hotel Hermes. This was an excellent choice. The hotel is on the north end of Plaka, the nicest and most fun part of Athens. It is very close to the Acropolis, Syntagma Square, Monastiriki, and the Metropolitan Church. The rooms are updated, had a safe, a refrigerator, and were clean. The hotel staff speaks very good English and is very helpful. The morning breakfast is fantastic, with many options (I ate SO much yogurt). Eva, the concierge, speaks numerous languages, and her English is perfect. She can help you know where to go/what to see. Elevators work fine, though, like every hotel in Greece, if you want a workout, you can do the stairs. The only criticism I have is, like everywhere in Greece and Italy, the wireless internet is not very good--the signal is weak, download speeds are slow. They could benefit by using access points on one network instead of multiple networks. But that's a minor detail--you are in Athens! BTW there's also a store very nearby, which is nice, and may I plug my favorite gyro shop--it's called Petros, in Plaka. Also, if you have children (I have 4), they were treated well as far as breakfast goes, and there's a little play area, which is a nice touch. The beds felt very good, too. Anyway, I plan to bring my future groups here again, we were treated like kings, and the price was excellent. Dr. Doug Favelo, Assistant Professor of History, Patrick Henry College, Virginia, USA.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
Thank Doug_Favelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 25 March 2014
Dear Dr. Doug Favelo
We are proud to have earned your kind comments but also your personal recommendation. We apologize for WiFi and thank you for bringing this to our attention, we assure you that your comment is under consideration in order to improve our service. My team will be very grateful to read about your recognition and we are happy that you enjoyed the amenities. But of course we are most thrilled with your promise to return. .
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 March 2014

After hearing good reviews about this hostel, we had high hopes of a wonderful stay in Athens. On our entrance the gentleman at reception knew to expect us which made it a personalised stay.The hotel is perfectly situated, out of the way of the hustle and bustle of Greek city life, but a few streets away from Monistiraki and Syntagma. Not only this, but a walk away was a stunning view of the Acropolis. The hotel itself was clean, welcoming and exactly what we had read about. The breakfast had a wide selection and we found Eva, a member of staff extremely helpful with our itinerary for each day. It was clear that a lot of thought had been put into the breakfast on offer. Not only this but the room we stayed in was lovely, maids made our bed and cleaned the room but were not too intrusive as we hardly saw them at all. All in all a perfect stay. Couldn't have asked for anything more.

We would definitely stay here again if we were to visit Athens.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank MelikeBerker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 25 March 2014
Dear MelikeBerker
We are honored that you chose Hermes Hotel for your visit to Athens. Thank you for taking the time to share your experience on TripAdvisor. We of course are most grateful for your recognition of our team and their efforts especially Eva's. We are looking forward to that next visit.
Best regards.
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Sofia, Bulgaria
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2014

The hotel is also close to the tram station. Friendly staff and a peaceful ambience. If you have 20 minutes of your time, you can walk to the nearest station from the hotel. However, the breakfast was quite expensive and our family took it outside the hotel. The service was exceptional and it is a perfect hotel. The specialty of this hotel is that they offer free internet access with Wi-Fi I have visited this hotel many times on business, visits and I should say that this hotel has kept up its stellar reputation. I will truly recommend this hotel to anyone who wants to visit Athens.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank WackerBoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 25 March 2014
Dear WackerBoys
Thank you for choosing Hermes Hotel. We are thrilled that you enjoyed your stay and that we exceeded your expectations. We apologize for any misunderstanding about breakfast as breakfast is complimentary for all the guests. However we are happy knowing that you will return back!
Best regards.
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Beirut, Lebanon
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2014

i spend a wonderfull 4days; i was with my family and our triple room was nice & clean ; the only problem was the elevator too small ; as per the breakfast i love it same for the coffe break during the afternoon and the suff is very helpfull ;

  • Stayed February 2014, travelled with family
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank rita n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 26 March 2014
Dear rita n
Thank you very much for your positive review. We do look forward to your return and hope it will be soon!
Best regards.
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Surrey, United Kingdom
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 March 2014

Just near Syntagma Square and walking distance to Monasiraki, Thissio and other areas.
Metro goes from here on blue line to airport - €14 one way for 2 people and very easy.
Price includes a buffet breakfast with lots of choice and variety.
Member of staff comes round the breakfast room every morning asking if you need any help with any part of planning your day etc - nice touch for people who haven't planned before travelling.
Coffee and other hot drinks served with biscuits free of charge in Reception most of the day on request.
Sister hotel - Plaka - close by and has great rooftop view of Acropolis.
Room - clean, tidy and good value. Fridge, hair dryer and safety deposit Box.
Fantastic powerful shower.
Would stay here again.

Room Tip: We had no view and the hotel is in a typical narrow city street so don't expect lovely views. Th...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris2107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina S, General Manager at Hermes Hotel, responded to this review, 26 March 2014
Dear christough2107
Thank you very much for leaving a review on TripAdvisor. We appreciate you staying with us, as well as all of your kind comments. We do hope you will return to us in the future.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Region: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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