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“The service is poor”

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The Athenian Callirhoe Exclusive Hotel
Ranked #58 of 325 Hotels in Athens
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“The service is poor”
1 of 5 bubbles Reviewed 12 September 2013

Checked in late so had only 6 hours in the room. Went on a tour but became unwell. I asked if they could let me have the room back for 3 hours but they said no ! As they were fully booked. I spent the day in reception running to the toilet. Despite the hotel being full all others were able to have late check outs. Lady with glasses on front desk has no customer service skills at all ! Not worth the money. The rooms are loud you here everything in the other rooms. Really spoilt a great holiday.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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655 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Any
English first
Brisbane, Australia
Level Contributor
181 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 11 September 2013 via mobile

Overall the location was great! However the rooftop bar does have a nice view but the food is a rip off and the prices are worse!!! For a bottle of johnny walker red label for example will cost you $110 euro!!! The daiquiri I asked for didn't have strawberries, was strawberry juice!! The rooms are clean though but bed is rock hard! For a four star hotel would of thought better! Customer service was average. A smile would of been nice.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desiree C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mumbai
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 11 September 2013

The hotel is very well located, a short walk to Plaka. Its not in the Plaka area itself, but not too far either. The rooms were very nice.
The AC worked very well (which was an issue in almost every other hotel in Greece!).
They even have a gym, steam and sauna.
The hotel has a rooftop bar/restaurant from where you can see the Acropolis and other sites of Athens.
Breakfast is usually included in the room tariff and is pretty good.
The wifi worked very well in the rooms as well.

The staff was not friendly to say the least. They weren't rude, but certainly not helpful. We asked them about a tourist train that ran in Plaka and the lady at the reception said she had never heard of it. They were at least 3 of them in Plaka when we went!

Other than that, the hotel is really good and cheaper than other comparable hotels in the area.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sonikabhasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 9 September 2013 via mobile

Was coming to Athens due to work and have stayed at this hotel. The staff are nice some more some less. Hotel is located on a main road so if possible take the back rooms otherwise it may be a bit noisy, besides for that rooms are lack of electricity points and single rooms are quite small... Double rooms are great! Location wise hotel is 10 mins walk from plaka, acropolis, and some nice restaurants so its great. Overall this is a nice hotel would probably stay there again if having the chance.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ranweiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
1 review
4 of 5 bubbles Reviewed 4 September 2013

Clean, friendly staff, food excellent, wifi strong, good location, great value, will stay here again.!
Bed was rock hard, only bad thing....! Breakfast was good, heaps of variety, freshly squeezed juice was to die for..!

Room Tip: 508 has no view of the acropolis, but thats a good excuse to head up to the rooftop bar , best view...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yasna2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

We stayed here for 3 nights. We booked direct and received a free 3 course dinner at the rooftop restaurant - fantastic. The room was clean and comfortable, we had a view of Acropolis so very quiet room - no traffic noise at all. Buffet breakfasts were delicious. Staff very helpful. Great position with tram and metro stations very close. We would stay there again and recommend to anyone.

Room Tip: request a quiet room
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lilley34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
164 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 24 August 2013

I travel so much for business, particularly to the Middle East, that my view of hotels is massively weighted towards the major 5* chains at the very top of their game, so I struggle to adjust my expectations when I go on holiday to more "normal" hotels!
But I was pleasantly surprised by the Athenian Callirhoe.
OK so the decorators may have gone slightly overboard - mirrored cushions in the lobby, rather an excess of candles in the breakfast room - but my friend and I had a lovely stay.
Our room was clean, spacious and comfy (although the beds are very firm), the free welcome drink in the rooftop bar was much appreciated after the journey, and the breakfast was great. The location was also good - walking distance to everywhere but just enough off the beaten track at the end of the day to not feel like a total tourist trap.
I can't really comment on value as I booked on British Airways Avios!

Overally we had a very nice stay, and I would recommend to others for a short break.

  • Stayed August 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coolcaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Athenian Callirhoe Exclusive Hotel

Property: The Athenian Callirhoe Exclusive Hotel
Address: 32 Kallirrois, Athens 117 43, Greece
Region: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#35 Luxury Hotel in Athens
#41 Business Hotel in Athens
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Athenian Callirhoe Exclusive Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
The Athenian Callirhoe Exclusive Hotel is a unique Luxury Boutique Hotel in the heart of Athens City where style and comfort are happily coupled to offer a pleasant stay with the finest accommodation and delightful culinary experiences. ... more   less 
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Also Known As:
Athenian Callirhoe Exclusive Athens
Athenian Callirhoe Exclusive Hotel

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