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“Good value”
Review of Hotel Metropolis

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Hotel Metropolis
Ranked #49 of 282 Hotels in Athens
Certificate of Excellence
Reviewed 26 October 2013

We stayed at the Metropolis twice during our time in Greece. Both of the rooms we stayed in were smallish, but clean and with partial views of the acropolis. Couldn't ask for anything more for the price. The best part about this place is the location: close to Plaka, Monastiraki and Syntagma. All the tourist sites were walkable from this location.It was very easy to walk a few blocks to Syntagma to catch the x95 airport express bus.

It's true, there is no lounge, just a reception desk. But the owners were helpful to us, storing our luggage while we took an overnight trip to delphi, and finding out bus schedules and other travel logistics.

Definitely not a luxury hotel, but good value for the center of Athens and more than met our needs.

Stayed: June 2013, travelled as a couple
Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmet, Front Office Manager at Hotel Metropolis, responded to this reviewResponded 30 October 2013

Dear Jill P,

Thank you for your comments regarding your stay in our two star hotel.
The location is indeed one of our strong points along with the view.
Superior rooms have full view of the Acropolis and almost all rooms have a partial view except the economy doubles that are in the back of the hotel.
We are happy to hear that you have found our hotel to be of good value, we are the cheapest hotel in the area and try to provide services that you have to pay in bigger luxury hotels that would charge you even for the wifi connection or for printing a boarding pass but then again some people have the luxury of affording such extras.
Thank you again and we hope to see you again in your next trip to Athens.
Sincerely,
Konstantinos Tsiaktanis

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286 - 292 of 609 reviews

Reviewed 24 October 2013

Perfect hotel for a short break to see all the sights of Athens. Most thinggs are within walking distance and if not, then the Metro is very close at Syntagma or Monastiraki.
Very clean room, great breakfast terrace and fab restaurant downstairs (Ithaki). I would not hesitate to stay there again and I hope I go back soon.

Room Tip: Our economy room was quite small, but this does not matter for the excellent price and the fact that...
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  • Stayed: September 2013, travelled as a couple
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3  Thank Mee_lez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmet, Manager at Hotel Metropolis, responded to this reviewResponded 25 October 2013

Dear Guest,

Thank you for your review and we are adopting your new word Fantabulous.
We are very happy you liked our hotel and are really looking forward to have you again as a guest in the future.
Thank you again,
Sincerely,
Konstantinos Tsiaktanis

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Reviewed 24 October 2013

We stayed here last August 2013.
Location is perfect, just five minutes walking from Sintagma square and metro stop and in the heart of Monastiraki and Plaka quarters.
Staff is friendly and quite helpful, room is clean (bathroom could have better cleaned), comfortable bed and nice (and quiet!!) AC which is wonderful because Athens is very hot in summer.
There is a supermarket in the street behind, very useful.

In brief, good choice.

  • Stayed: August 2013, travelled as a couple
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Thank AstenB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmet, Manager at Hotel Metropolis, responded to this reviewResponded 25 October 2013

Dear AstenB,

Thank you for taking the time to write about your stay with us.
We are glad you have enjoyed the hotel and the location, since I travel myself I think location is one of our strong points along with th view.
Thank you again and hope to see you again.
Kind regards,
Konstantinos Tsiaktanis

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Reviewed 23 October 2013

We stayed at the hotel in october 2013. Helpful and friendly staff. In our trip we rented a car and we needed a parking place near the hotel for one night, but to find in in center of Athens is very difficult (really), the hotel's staff helped us with this problem without a pre-order (great thanks).
You should visit the hotel's roof and enjoy perfect view to Acropolis where you can have a breakfast. We had a great room where we could feast our eyes upon Acropolis and the Athends Cathedral every morning.
The Metropolis is in a great location 5 min walk from metro and bus to airport, 15 min walk to Acropolis.
Our room was small but comfortable. There was a long balcony with table and chairs. Also there was air condition, it's good because it was very hot (+30C in october). But we lacked refrigerator.

  • Stayed: October 2013, travelled as a couple
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1  Thank Olka_Pav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmet, Manager at Hotel Metropolis, responded to this reviewResponded 25 October 2013

Dear Olka_Pav,


Thank you for your comments.
Making your stay enjoyable is what please us the most.
We hope we have succeeded and look forward to having you with us again.
Sincerely,
K.Tsiaktanis

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Reviewed 21 October 2013

Good hotel to spend few days in Athens. Perfect location, clean rooms, good staff, nice breackfast with Parphenon view. Highly recommend!!!
We have economy room at 4th floor.
If you want to have great meal you should go to cafe next to the hotel. Moussaka for 8 euro is great!!! Also near the hotel there is great wine bar Heroclito.

  • Stayed: September 2013, travelled with friends
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Thank Valerya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmet, Manager at Hotel Metropolis, responded to this reviewResponded 22 October 2013

Dear Ms. Valerya,

Thank you for having chosen to stay with us.

We are very happy to hear you liked the hotel and that you have enjoyed your stay.

It is a big deal for us to hear from guests that were satisfied.

Благодарю вас и надеемся увидеть вас снова скоро.

Sincerely,

Konstantinos Tsiaktanis

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Reviewed 20 October 2013

I chose Hotel Metropolis based on it's great location and excellent reviews and I am very happy that I did. Kostas, Thomas, and Inder were great hosts. Kostas was especially helpful. Every question we asked Kostas, he was immediately able to answer. Kostas speaks fluent English, Romanian, Greek, and Italian, and speaks a little of everything else. He was amazing.

The room was small, but adequate and very clean. We didn't have a balcony, but I don't know when we would have had a chance to use it anyway. The roof, which you can visit at any time, has great views of the Acropolis, and is a great spot to take some photos from. The shower was great--with very hot water and plenty of water pressure. The A/C worked perfectly when we wanted to cool off or dehumidify the room after a shower. There was a TV in the room, but we never used it.

I have no complaints about our stay at Hotel Metropolis. The restaurant downstairs is decent. There is a small grocery store right around the back side of the building. We had our laundry done (washed, dried, and folded) at National, just two blocks over, for 4 euro per kilo. My husband also had a shave at the barber shop near National for just 10 euro.

The Hotel is across the street from the cathedral. The bells ring. I like it--doesn't bother me a bit, but if bells bother you, look elsewhere (fair warning--there are churches everywhere). The cathedral is under construction, so we heard construction noise a couple times too.

Apparently sometimes reservations get lost. It isn't the hotel's fault. This is because some of the booking websites only send reservations by fax, not also by email, and we all know faxing isn't reliable. I honestly can't remember what booking site it was.

I would highly recommend this hotel as a great value for the money, with exceptional staff and location. I'm not sure when I will be able to return to Greece, but if I do, I'll make sure to stay at Hotel Metropolis.

  • Stayed: October 2013, travelled as a couple
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Thank Kathlyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmet, Manager at Hotel Metropolis, responded to this reviewResponded 21 October 2013

Dear Kathlyne,

Thank you for taking the time to review our hotel and I cannot thank you enough for your kind words.
Reviews like yours are most rewarding to our efforts.
Thank you again and we really hope we get to see you and your husband again.
Sincerely,

Konstantinos Tsiaktanis

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Reviewed 14 October 2013

I had booked this hotel almost a month in advance via booking.com and had a confirmed reservation. We had a terrible experience upon arriving at this hotel after a really long day of sightseeing in Crete. We checked in late in the night only to be later informed that they had to move our booking to another hotel property which was 10 minutes walking distance. To make matters worse, we were not informed apriori and the front desk attendant outright lied to us about being contacted via email. I showed him proof that I had not received any prior notification. The last thing you want after a long day of traveling is a non co-operative hotel staff member. Upon asking him to arrange for a taxi to the other property, he did not even offer the courtesy of paying for it. Instead he told us that we were upgraded to a superior room with a view of acropolis at a lesser cost which could pay for the taxi fare. I am pretty sure that this hotel was overbooked which was a mistake on the part of the hotel. We were given a lame excuse that they could not honor our request for a room on a higher floor. When customers make specific requests during booking, it is completely upto the discretion of the hotel to honor those requests but I fail to fathom the logic behind a hotel not granting a room to the customer with a confirmed reservation on these grounds. Finally after some convincing he agreed to pay the taxi fare. When we arrived at the sister property, neither did we get an acropolis view nor did the room resemble anything on the lines of a superior room. The accommodation was pretty basic and the property was completely dated. The front desk staff at this hotel was much more co-operative and we did not really bother much since we were simply crashing for the night to catch an early morning flight back home. Please double check with the hotel pro-actively if you plan to stay here since they can flip on you without prior notice. Better yet, stay somewhere else to avoid last minute surprises.

  • Stayed: October 2013, travelled as a couple
    • Service
5  Thank travelmusings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmet, Front Office Manager at Hotel Metropolis, responded to this reviewResponded 20 October 2013

Dear Mr. A.P.

We would like to apologize for any inconvenience caused but let us assure you that it is not the hotels fault like you are suggesting.
As I have said in another occassion you are a client of an Online Travel Agency that still uses fax to forward reservations, not that this is any of your fault, fax is not the best way to forward information that is why we check daily our expected arrivals with this OTA and when we see a reservation that we do not have on record, rare occassions, we first contact the guest himself by e-mail, as we did with you, please check your spam or junk folder, in my sent folder it shows sent and then we call the customer service and ask them to contact you and inform you of the situation and the alternatives we have made with directions and all the details, I also have the correspondence with the C.S. Departement.
Evening receptionist arranged for a taxi to take you to the other hotel, which is 300 meters from us, and also paid for it.
Please also note that we only own one property and we do not have a sister hotel as you claim.

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Additional Information about Hotel Metropolis

Address: 46 Mitropoleos Str. | Plaka, Athens, Greece
Phone Number:
Region: Greece > Attica > Athens > Syntagma
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#30 Family Hotel in Athens
#36 Romantic Hotel in Athens
Price Range: £45 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Metropolis 2*
Number of rooms: 22
Official Description (provided by the hotel):
The Metropolis Hotel is a small intimate hotel with an Acropolis view in the prime central location of the Plaka district and 2 blocks off Syntagma Square. The Metropolis provides all amenities and comforts that a traveler has come to expect. Warm hospitality and attentive service will help make your business or leisure stay in Athens extremely pleasant. ... more   less 
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Also Known As:
Metropolis Hotel Athens

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