I should have stayed here for 2nights last 11-13Jan; but it turned out to be a terrible experience with display of arrogance from Anastacio, an old man reception personnel. Since my wallet was stolen on my first day at Monasteriki that i needed to temporarily blocked my credit cards, i decided to appear and negotiate with him to still charge the 32Euro against my accounts (as my cash was as well taken away by the thugs and my card will be replaced after a week). The fact that i appeared and gave my passport and situation, this man instead CANCELLED my booking and bluntly displayed his arrogance and stated that he NEEDED cash so he would sell my booked room than having my presence at all.
I couldnt believe that there exists a single individual in the industry having no breeding at all, nor a proper training to display polite service for the guests. The fact that their location is not at all impressive and enticing (industrial area and too far from from the point-of-interests), this property would only give insignificant experience to enjoy Athens for all the tourists alike... Even a penny is not worth-spending for this slum-hotel...
- Official Description (provided by the hotel):
- Neos Olympos Hotel is a beautiful building in the heart of Athens, in front of central railway station and metro, free fast internet access ADSL, large Coffee Shop, 24 hours reception, free luggage storage, fully air-conditioned! ... more less
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- Also Known As:
- Neos Olympos Hotel