The people working at the reception desk were very nice. The area(Psirri) looks ghetto, but in reality it's safe; lively neighborhood during the day. No elevators, but that wasn't a problem for me. Very close to main attractions; Monastiraki Square, Syntagma, Ermou St., and easy access to metro. We went to Mykonos for the weekend and the reception desk was kind enough to store our extra luggage while we were gone. Overall, I highly recommend this hotel based on location, price & awesome staff! I'll be back next year.