Stayed for a week June 20th -27th this year, had a really good time at the hotel the bedroom was magnificent really big with plenty of storage space,bathroom equally as good with both a bath and walk in shower included,and also a large balcony with decent partial sea views and lovely garden views.The room number was 154 located in the main building of the hotel.
Another good point was the cleanliness of the hotel with both a good standard of cleaning and the maintenance of the hotel grounds looking very well kept.
The biggest downfall that lets the hotel down in my opinion is the quality of the food and the very tepid temperature of the meals that were on the so called hot plate! I do feel that more should be done to rectify this problem.
The drinks around the hotel were very good with plenty of options at the different bars and the waiter service was excellent.
The pools were good nice and warm to swim in albeit not very deep so no diving in which is not a bad thing with the amount of people around the pool areas,Sun-beds very comfortable with comfy mattresses and fairly good space areas to relax.
All in all this is a very nice hotel if the management could sort out the food issues then I would rate it higher than four out of five rating.
- Official Description (provided by the hotel):
- Laguna Resort & Spa, a member of Mitsis Premium Collection, started its operation on May 1st, 2011. The hotel’s excellent facilities along with its well-trained and passionate personnel have well established Mitsis Laguna Resort & Spa on the island of Crete. The hotel offers a wide variety of services carefully designed and managed by professionals to meet guests’ highest expectations. The golden colour of our front office desk, the handmade furnishing and the stylish decoration of the Lobby, together with our warmest welcome is where the unforgettable holidays begin. ... more less
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- Also Known As:
- Mitsis Laguna Hotel Anissaras
- Mitsis Laguna Resort & Spa Crete/Anissaras