Arrived very tired after delayed flights, total time travelling from our uk home to airport 12 hours. Arrival was about 11.30pm, a member of staff arrived and offered pink champagne to half the group but did not appear again to give to the other members of the group. So whilst it was a nice touch we shared drinks.
On arrival to our room which was beautiful and clean apart from the ants running across the room floor, we were slightly disappointed that we could not find a sandwich or anything in our room other than an apple. We were told a crepe bar was open until 1am but we were too tired to go looking for a crepe bar so we went hungry. Drinks however were free and the fridge was well stocked throughout our stay.
The restaurant serves a very good selection of food and the staff are very obliging- only complaint is could be slightly hotter.
No tea and coffee making facilities in the bedrooms-this could be improved for people who enjoy a cup of yea or coffee in their rooms.
Overall the hotel and staff are lovely and so is Crete in general but did not like or understand the large number of fur shops around, even in the hotel.More
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