We stayed here 12th-19th August.
We arrived late during the night and some food had been put aside for us in the fridge un the room which was rather welcoming. The rooms are a little dated which I found disappointing as the hotels website states they have recently fulfilled a modernisation. The furniture and decor needs changing. That said they were kept clean throughout the week with a daily service.
The views from the hotel are lovely.
The food was excellent with plenty of choice changing each evening depending on the theme which was displayed outside the restaurant. The all inclusive drink choice was also very good.
The pool and beach facilities were also excellent and maintained to a high standard. The passage from the hotel to the beach could do with a deep clean and paint in order to make it more welcoming.
The entertainment team, Katia and Stefano were amazing! Always keeping everyone informed on what that evenings entertainment was and encouraging everyone to get involved with the day time activities. The evening entertainment was also to a high standard which we watched each evening before venturing out into the town centre to enjoy the buzz.
The staff were also fabulous, offering table service each evening - Elena at the main bar was a good laugh!
The only downfall was the large groups of Russian guests who we witnessed being rude and demanding to the lovely Greek staff who simply put up with it.
All in all, a great holiday!
- Official Description (provided by the hotel):
- Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more less
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- Also Known As:
- Iberostar Hermes Hotel Agios Nikolaos
- Hermes Hotel Agios Nikolaos
- Hermes Hotel Crete/Agios Nikolaos
- Hermes Agios Nikolaos