Our travel company rates this hotel 5* Platinum and at the time of booking it was an Iberostar hotel and probably was that standard.However,the hotel is now owned by Dessole which lacks the quality of Iberostar. This is not a 5* hotel and I respectfully suggest to the many visitors who have given this hotel excellent reviews that perhaps they have not compared with true 5* rated hotels.
We were informed in small print that the hotel was not now Iberostar but assumed the known quality of Iberostar would be maintained . The hotel room was very well maintained so no complaints there.The restaurant was not well organised with many dishes only available depending on luck or timing.The staff did their best but in many cases, were inexperienced .Without being political,the hotel is not run or mainly staffed by local Crete people and judging by the clientele, it is a favourite packaged holiday venue of a particular Eastern European Country. Nothing wrong with this of course but if you are a discerning couple expecting 5* ambiance,quality relaxation,good food and a certain amount of pampering , this hotel will disappoint.
- Official Description (provided by the hotel):
- This impeccable resort on the Aegean Sea with elegant facilities and professional service is the ideal choice for those wanting to spend a luxurious holiday in Greece, either as a family or a couple. Its surroundings and landscape that can be seen from the rooms, terraces and swimming pools are spectacular. Furthermore, it is only a few miles from the center of the town of Agios Nikolaos, which has a lively nightlife. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Mirabello Beach & Village Hotel Agios Nikolaos
- Iberostar Mirabello Beach And Village
- Iberostar Agios Nikolaos
- Iberostar Hotel Mirabello Village
- Mirabello Beach & Village Hotel Crete/Agios Nikolaos