My wife and I stayed at the Casa Delfino for four nights in early June 2014. We wanted to base ourselves in the Chania old town, rent a car, and explore western Crete during the days. The old town is completely closed to cars so, per the recommendations of the hotel, we parked our rental in a nearby lot outside of the restricted traffic zone. Upon arriving, the hotel arranged for a golf cart to meet us at the parking lot, load our bags, and whisk us through the streets of old town Chania to the Casa Delfino. For someone who had never been to Chania, this was extremely helpful since the old town is like a labyrinth.
THE HOTEL: Situated in an old Venetian mansion in the heart of old town, Casa Delfino is one of the nicest and best-preserved properties in Chania. I sometimes saw tourists approach the hotel just to peer into the courtyard. There are a myriad of shops and restaurants within (very) short walking distance, including Chania's picturesque harbor. Despite its age, there is nothing old-feeling about the hotel. From the street, you enter a large, well-manicured courtyard with a number of white-marble tables and chairs. During down time, my wife and I spent significant time in the courtyard where we would utilize the hotel’s free (and fast) WiFi while sipping a cocktail from the bar and eating a snack from the kitchen (both located adjacent to the courtyard). Off of the courtyard is the hotel lobby, always stocked with beautiful flowers. There were several other rooms off of the courtyard, including a small breakfast buffet room, which was included with our rate and included made-to-order hot food options. Throughout the hotel, there are numerous displays of the local art and sculpture, which compliment the authentic Cretan feel of the property. Up an elevator, the hotel has a relatively large rooftop deck with lounge chairs, tables, and large umbrellas for shade. The WiFi worked great up there and the staff brought our drinks and food up there as well. From the rooftop, you have great views of the Chania harbor and surrounding area.
OUR ROOM: Being that it is a Venetian mansion, there are several corridors of rooms. Our room was up some stairs from the courtyard. But there is another corridor of rooms that is accessible by elevator if stairs are not manageable for you. The room at the Casa Delfino was by very nice and very spacious. The bathroom had marble fixtures and a multiple-jet Jacuzzi. The room had a digital thermostat and comfortable king-sized bed. Upon arriving, there were multiple local treats to greet us, including Cretan bread rusk, cookies, and a complimentary bottle of local olive oil. The room had a classic feel and we were very pleased.
THE STAFF: Everyone at the Casa Delfino was friendly and welcoming. Early on during some downtime in the courtyard, we were greeted and got to know the hotel manager, Margarita, very well. Margarita is the embodiment of everything you would want and expect from the face of a hotel you are staying at: accessible, generous, helpful, professional, courteous. She and her staff helped guide us to two of the most amazing beaches my wife and I have ever been to: Balos Bay and Elafonissi. The concierge told us about specific foodplaces on our long journey through the Cretan mountainside to stop at, which were all fantastic. Margarita made a number of personal restaurant recommendations during our stay that were all wonderful. Overall, from the concierge to the porter to the bartender, the staff at Casa Delfino were outstanding.
THE SPA: The spa is located through a corridor off of the courtyard and is meant to be used privately by one or two people at a time. My wife and I made reservations for two hour-long massages at the spa, and upon arriving, my wife received a free upgrade including a facial treatment. The main room of the spa is tranquil and modern with all of the usual accouterments. What made this spa special was the masseuses they hired and the prices for the various treatments. The masseuse who treated me was a licensed physical therapist with significant experience. While this, on its own, did not make much of a difference to me because I was not in need of physical therapy, the massage was among the best I’ve ever had. What made the massage even more rewarding was the prices, which were very reasonable compared to many of the other luxury hotels we stayed at throughout our honeymoon.
BOTTOM LINE: Casa Delfino is a fantastic hotel with a great staff and exceptional general manager, Margarita, who takes great pride in the hotel and ensures that your stay is memorable. It is very rare to find this type of total package in a hotel, and we were thrilled with our choice. The highest of recommendations for those thinking about staying here for their next trip to Chania!
- Official Description (provided by the hotel):
- Casa Delfino is a 17th-century Venetian palazzo that has remained in the same family for centuries. With just 24 rooms and suites, decorated with a mix of bespoke furniture and antiques, Casa Delfino is both intimate and exclusive. A pebbled courtyard of hand laid mosaics is a romantic oasis where guests can read, relax, or simply soak up the serene ambiance. ... more less
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- Also Known As:
- Casa Delfino Hotel Chania Town
- Casa Delfino Hotel And Spa
- Casa Delfino Hotel & Spa Crete/Chania