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“Perfectly Charming”
Review of Palazzo di Pietro

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Palazzo di Pietro
Ranked #27 of 111 Hotels in Chania Town
Certificate of Excellence
Reviewed 9 June 2007

Having read so many glowing reviews of the Palazzo di Pietro, my partner Brian and I were happy to find that it lived up to our expectations in every way.
Christina Bitzanakis and her family have renovated this beautiful old venetian palazzo with such love and attention to detail. Our room, 'Artemis', spacious and spotlessly clean, was fitted with quality furnishings and family heirlooms and had a small balcony overlooking the street.
The bathroom was very luxurious with corner bath and thermostatic shower and the little kitchen area was stocked with a huge basket of fresh fruit, tea and coffee, soft drinks, champagne and chocolates as well as wine, raki and olive oil all produced by her father who is also tends the pretty roof garden, for which he has won prizes.
Christina had decorated the beautiful (and very comfortable) 4-poster bed in the traditional greek way for honeymoons, with flowers and heart-shaped chocolates. She was charming and thoughtful, and very knowledgeable about the history of the palazzo and that of Chania itself.
We thoroughly enjoyed our stay and were very sad to leave!

Stayed: May 2007
3  Thank Taxidiotissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 - 82 of 171 reviews

Reviewed 20 April 2007

We had an absolutely fantastic time in Crete last summer and I'm so sorry it's taken this long to post our review! Having done so I now want to go back again for this summer and the next and probably the next...
Where to start? I'll give you the shortened version. The Palazzo is an absolute gem of a hotel - and the best bit is it's not really a hotel at all. Imagine having a very hospitable friend who happened to have a very plush pad in the old part of Chania and said you could stay there. And filled the fridge up before you arrived. And came and tidied up after you. And waited around incase you needed any information about anything at all. Well that's Christine and her family. But please, please give the girl a break once in a while - she spends far too long behind the desk! She might ask you if you can fend for yourself for one day of your stay - SAY YES!!!!
As I said, the Palazzo isn't really a hotel - more of an apartment. It is wonderful and you can't help but feel privileged to be staying in such a beautiful old building. The other thing about it is you get a real sense of the local community when you stay there - it doesn't really feel like you're a tourist at all. If you do decide to say there - and you must - please please don't treat it like just another hotel - you have to respect this place for the unique Cretan experience it gives you! Christine's parent even went to a wedding one day and brought back traditional Cretan wedding cakes for us! They were heavenly pastry and honey and nut creations which were worth the trip alone!!
Moving further afield - well next door - is Steki which is a fab little taverna (don't be lured to the posher looking one on the other side of the Palazzo - more expensive and not a patch) with Johnny and Jesper the two (very) contrasting waiters. Really good food at reasonable prices - have the hot mixed platter starter to whet your appetite. Johnny also arranged a beautifully candlelit dinner for us up on the balcomy one evening - how very Romeo and Juliet!!! Lovely people but don't be tempted by the late night firewater they offer!
Next street along toward Halidon you'll find Spirit Lounge. It's great for a drink any time but best of all it must be the only place in the whole of Crete where you can get Strongbow!! What a Philistine I am!!! Seriously, it's a gloriously laid back little bar (in a fantastic setting) where you can get great drinks and even better conversations with the very eclectic clientele - from ex-pats to Athenians who've come over on the boat for the weekend. Before you know it it's 5am and a short stroll back to the Palazzo. It's run by Lee and Anna who are true West Country folk and I promise will give you the warmest of welcomes. And there's nothing like a cold glass of the Bow after a hard day on the beach...
Next - Samaria Gorge. You have to do this but go prepared. Hat and sensible (lace-up!) shoes or boots are an absolute must. The Gorge is beautiful but the whole experience should not be missed. And don't be dull and get a package thing - go local!Get the bus from the central Bus Station (7am) but be warned the journey is very beautiful but very bendy for those who (like me) get travel sick. Even Iron Guts (my boyf) felt queasy by the time we got there. But it's well worth the trouble. We did it in four hours (!) but I was too chicken to jump in the very choppy sea at the end. I viewed the ferry bouncing up and down on the waves like Skylark with some trepidation but it was an experience all in itself - my first Greek ferry! - and the views to the shore were stunning. Quite incredible to think of all those people smuggled over those mountains during WW2.
Right, history lecture over! Other highlights were Falasarna beach which was secluded and beautiful and probably our favourite. Elofinisi - the beach is stunning but sadly a bit of a tourist trap. Definitely worth going to especially for the stunning drive but take the inland road. We came back on the coast road and it was one hell of a drive! I don't think the flip-flops helped matters!! Think an English country lane (that's the width at best) with a sheer drop of oooh 300 feet into the sea on one side with no crash barrier and mad Cretans hurtling towards you at speed. You get the idea! Christine warned us - always listen to Christine!!!! Closer to Chania the town beach was adequate and Stavros Bay was lovely, full of happy local children and families and a twenty minute drive away.
So, my recommendations would be to hire a car and just get out and about. Lose yourself in Chania - it's wonderful. Immerse yourself in the Cretan way of life. Relax!!!
And last but by no means least - stay at the Palazzo. You won't regret it. Apart from when you've walked the Gorge (18km) in 4 hours and then have a lot of stairs to climb to your room and your calf muscles feel like tennis balls. Ouch!
Thanks, Christine (especially for the Baklavas)! We'll Be Back!

  • Stayed: June 2006, travelled as a couple
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9  Thank Bernard_Blink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2007

I should have written this review months ago, as my husband and I stayed here during part of our honeymoon back in August 2006! We had a wonderful stay in Palazzo's honeymoon suite. It was very clean and welcoming, and every detail was paid attention to. Christine, the hostess, was very helpful and friendly, and speaks perfect english. We also enjoyed the balcony overlooking the old Venetian street that the building is located on.

We couldn't have picked a better place to stay in the Chaina and greater region than this hotel, and the price is just an added bonus! Thanks for helping make our stay in Crete amazing!

  • Stayed: August 2006
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3  Thank scp83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2007

We stayed at Palazzo di Pietro for seven days at the end of October for our honeymoon. We could not have picked a better place to spend the middle part of our trip.
We stayed in the top floor honeymoon suite which was very nicely decorated with flower petals on the bed when we arrived. After settling in, we spent a bit of time up on the roof top garden which was a beautiful place to relax.
The suite was very spacious with a kitchenette/living room area and a four poster bed. The balcony overlooking the pathway had a great view of the Metropolitian Church bell tower.
In addition to the fantastic accomodations, Christine and her Mom and Dad made for fantastic hosts. They went out of there way to get us anything that we needed and helped with everything from showing us where the sights were in Chania, to helping to rent a car.
The Palazzo is a short walk to the harbor where there are more than enough restaurants and bars. We liked being away from the main tourist areas since we didn't get much noise from the crowds.
We highly recommend a stay at Palazzo di Pietro.

  • Stayed: October 2006, travelled as a couple
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2  Thank whirlly5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2007

The hotel is filled with Old World Charm. It's definitely more of a B&B than a Hotel. Service is friendly, although I understand those who say it is TOO friendly as it is difficult to get in and out without talking with Christine. But on the positive end, she found us the cheapest car rentals (she even arranged it so that we could drop the car off at Heraklion ferry.), gave us some traditional Greek desserts, and pointed us to some really yummy restaurants!
This hotel is aim towards those who don't mind missing some of the amenities in return for warmth and generosity.

Stayed: May 2005
1  Thank TravelMuch?NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2007

We stayed at this hotel last year. As usual we read all the reviews for the hotel before we booked as we have always found reviews very reliable and agreed in the past. We paid over £100 per night for our stay and were very much looking forward to it.

The good bits..... Hotel location is good. Close to all the shops and restaurants and 10 mins walk from the nearest beach (however this beach isn't very good and it's 10mins bus/car ride to a good beach, but if you stay there then you are 10 mins bus/car from the shops and best restaurants so I guess you need to decide what your priority is). Room was large, very clean and the bed was very comfortable and beautifully decorated with flowers when we arrived. Furniture in the bedroom was of high quality. The hotel is on a quiet side street and the outside building is beautiful.

When in Crete, definitely visit Elafonissi beach which is amazing and go to the Samaria Gorge. You will need proper sturdy shoes to walk the 16km gorge so do not leave home without them (they are expensive to buy in Chania!) but the trek is a must do!! Crete itself was lovely and there is no hassle in shops and crime to tourists is low.

The bad bits.... Christine is sooo friendly that it is very difficult to leave or enter the hotel without telling here where you are going or where you have been. Some people clearly like this but we prefer to come and go as we please.

The bathroom was not very well decorated. Bath was small and there was a large crack in the mirror. The hairdryer was also very poor so make sure you bring your own!!

The hotel does not serve food or drink but there was a handy cooker and fridge in our room. The fridge was filled with fruit, chocolates and greek wine which sounds lovely but the wine is homemade and one grade above vinegar and the chocolates are from Lidl (if you look at the back) not what you would expect from a top quality boutique hotel.

A final warning... Don't forget your room keys!! We mislaid ours and were told if we didn't find them then we would need to pay for all the new locks to be fitted to the hotel entrance, our room and pay for a replacement room safe!! We could not believe it as it was going to cost us £000's!! Luckily we found our keys and didn't have to pay. Very stressful experience. We could not believe that a hotel was so stupid to make their room keyrings so recognisable that if someone lost a key they would need to do this!!

We would not stay at this hotel again.

  • Stayed: September 2006, travelled as a couple
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14  Thank Traveller81Leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2006

my sister and i stayed here for about a week. we loved the hotel and its old venetian feel. it's been beautifully restored. the rooms are gorgeous, lots of special attention to detail. christine couldn't have been more helpful. highly recommended.

  • Stayed: September 2006
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2  Thank larpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo di Pietro

Address: 13 Agion Deka | Old Harbour, (behind the Metropolis church), Chania Town, Crete 731 32, Greece
Region: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Kitchenette Shuttle Bus service
Hotel Style:
Ranked #27 of 111 Hotels in Chania Town
Price Range: £60 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palazzo di Pietro 3*
Number of rooms: 7
Reservation Options:
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Also Known As:
Palazzo Di Pietro Chania
Palazzo Di Pietro Hotel Chania
Palazzo Di Pietro Crete/Chania

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