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“Better on the inside”

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ONTAS Traditional Hotel
Ranked #56 of 110 Hotels in Chania Town
Sydney, Australia
Level Contributor
161 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
“Better on the inside”
4 of 5 bubbles Reviewed 4 July 2011

Better on the inside than on the outside. We had a spacious, split level room with a double bed in a loft area. A nice balcony for sitting outside or for drying clothes. No Wifi in the room, but available downstairs. No breakfast on offer. Great location in the Old Town and near the little harbour and lots of great restaurants.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shirenomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
    39
    28
    4
    4
    0
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7
39
4
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
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English first
Portsmouth, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 July 2011

We got back to England from our stay at Hotel Ontas this morning. We stayed for 9 days there. The room was large and comfortable. There was enough room for a double bed and another single bed, and table and chairs, and it was still spacious. Brilliant location- you can see the sea when you exit the hotel on your left, and you can see the harbour if you walk 10 metres to your right.
We went on trips around the western part of the island; for that the buses are essential. The bus station is about 15 minutes walk away as it isn't located in the old city. For everything else though, the old city was exceptional.It seems like one huge market! which was lovely, as was the Venetian harbour and quaint restaurants. ONTAS was about 5 minutes walk away from the hub, far enough to be relatively quiet in the evenings.
The room air conditioning is great- it works well, very important to help deal with the heat.
The owner was often out- we saw him 2 or 3 times in our whole stay, but the room was cleaned. Seemed friendly though when we did see him.
'Hotel ONTAS is a great choice for a holiday in western Crete'

Room Tip: 4 rooms only in Hotel ONTAS so a guesthouse feel.
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tom_pearce7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 7 March 2010

We were lucky enough to get an upgrade when we arrived at Ontas - someone had cancelled and we got the ENORMOUS loft-style suite on the top floor, including a private balcony. The room was great - attractively decorated with a sort of rustic feel of simple wood paneling.

The location is pretty good - not too close to the buzz of downtown Chania, but within striking distance, and with plenty of open parking nearby (when we were there in early October, anyway)

Overall, a nice experience.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DnL524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Lafayette, Indiana
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 July 2009

I reserved a night at Ontas through Orbitz. Unfortunately for me this hotel does NOT work with Orbitz. You could imagine that I was a little surprised considering Orbitz even 'confirmed' my reservation and reiterated as much when I called them.

The guy at Ontas was VERY helpful in helping me to figure out what was going on. He even let me use his computer and international phone card to call Orbitz and then directed me to an Internet cafe. I finally had to get a new place since Ontas was fully booked. So this review is for their service.

The place is in a so-so neighborhood an 8-10 minute walk to the Venetian waterfront. It is more of a bed and breakfast than a hotel. (Take heed that they refer to it as 'traditional') . Dont buy a phone card from the store across the street...they don't work.

Oh, and the guy at Ontas said they charge about €65/night, so that should be your target rate. Orbitz wanted to charge us €145. The guy at the hotel was amazed at this.

Stayed July 2009, travelled as a couple
Helpful?
1 Thank wilwilwil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Mids
Level Contributor
156 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 23 October 2008

Where to start? That's easy - we loved this hotel.

It's in a great location, with all the hustle and bustle of the harbour around the corner. It was lovely to be able to wander to and from the hotel as it suited, taking in all the sights Chania has to offer.

We had the room at the top of the hotel, spread over 3 floors, with the entrance and bathroom on the first floor, a small number of steps up to the main area, with access to the balcony. Single bed, wardrobe, dressing table, futon, chairs, table, fridge. Another set of stairs led to the mezzanine with a lovely big double bed. The whole room was very well laid out, decorated and appointed, with plenty of windows to let light flood in.

The manager Vassili and his assistant (sorry, I didn't get your name) were brilliant. Nothing was too much trouble - even to the extent of buying a kettle for us after we'd enquired if there was one available! The complimentary raki in the fridge went down very well too!!

If there was a downside, it's that this room can be a little noisy as it's in the roof space and while the walls are nice and thick, the roof isn't. Didn't find it too much of an issue - the delights of the hotel and Chania far outweighed this.

I've noticed that some people have mentioned the cats - yes there are a few. Not a problem for us as we love cats. What I would say is that Vassili keeps the hotel spotless and the cats only wander in and out of the downstairs area. We didn't see them anywhere else within the hotel... despite my best efforts!!

The Ontas and Chania are well worth a visit - I certainly hope to get chance to go again.

  • Liked — How well looked after we were
  • Disliked — Occasional noise issues
  • Stayed October 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Schnapped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 July 2008

Very much enjoyed our stay in a 4-person room at this great little hotel in the heart of Hania.

Air conditioning was vital, given the 40 degree C heat - much appreciated. Location perfect - in the Turkish quarter, full of character, but within walking distance of the bustling Venetian harbour. Found space to park out rental car within half a block of the hotel even on busy days. Nice little balcony!

Some busy bars within 20 metres of the front door, but surprisingly quiet with the shutters closed.

Manager was very friendly. Little store directly across the road for drinks, snacks etc.

One of the beds was a little bit small / narrow, and the lack of shower curtain meant the bathroom floor was always wet, but these were very minor issues.

Would definitely stay there again!

  • Liked — Location, air-conditioning, friendly staff
  • Disliked — No shower curtain
  • Stayed July 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jimmy_the_Kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 19 July 2008

My wife and I stayed in Hania for a couple of days in May 2008 at the Traditional Hotel ONTAS. The ONTAS is located in the old section of Hania, not far from the major sights, but nearer to the eastern end of the harbour where there are fewer crowds and clubs. Consequently, we had no issues with noise, though we also didn't have much of a view.

The building is old, but renovated. Our suite was large, very pleasantly decorated, and clean, despite the presence of cats in the foyer on the lowest level of the hotel. The shower had no curtain, which meant we made a mess every time, but by that point in our trip this no longer fazed us. Breakfast was not included in the fair but unexceptional price of the room. We found plenty of reasonable restaurants and bakeries nearby.

We had just returned our rental car, so we had no need to park near the hotel. Judging from what we saw, parking would have been a challenge, but not impossible, given the hotel's location off the main tourist thoroughfares.

On the whole, the ONTAS proved a very pleasant base from which to explore Hania.

  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Ottawa_Couple_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ONTAS Traditional Hotel

Property: ONTAS Traditional Hotel
Address: Epimenidou 11 & Ikarou, Chania Town, Crete 731 00, Greece
Region: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
#25 Romantic Hotel in Chania Town
Price Range (Based on Average Rates): £
Hotel Class:3 star — ONTAS Traditional Hotel 3*
Number of rooms: 4
Official Description (provided by the hotel):
The traditional hotel Ontas is a restored Venetian architecture building in the old town of Chania, Crete. Being in a unigue residential group where the guest can enjoy the co-existence of Venetian fortification and mansions, Turkish mosques and minarets, the unique Neoria as well as the modern neoclassic buildings of the early 19th century. ... more   less 
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Also Known As:
Ontas Traditional Chania
ONTAS Traditional Hotel Crete/Chania

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