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Tui Sensimar Elounda Village Resort & Spa by Aquila
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Reviews (1,985)
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1,257 - 1,262 of 1,986 reviews
Reviewed 26 August 2011

My husband and I have just returned from a wonderful 2 week stay at Elounda Village for our Honeymoon. We opted for the Superior Bungalow with sea view and shared pool and I'm so glad we did, it was definitely worth the extra money spent when making our reservation.
This room entitled us to 'Mythica' status which we were familar with from staying at another Aquila hotel. This meant that we could dine in both the a la carte restaurants every night for no extra charge (not including drinks) and the quality of food and service in both of these restaurants was brilliant, you really do get treated like royalty!
We didn't venture very far as our terrace / pool area got the sun for most of the day but we did get a taxi a few times into Elounda, it's definitely worth a visit especially to stock up on beer and wine for your room! We live in Aberdeen and found that the drink prices were on a par with the 5* hotels over here so we really weren't shocked about that.
We've been to Crete 2 years in a row now so will probably head elsewhere for a holiday next year but I will definitely return back here for one of our anniversaries.
My one tip would be to definitely upgrade to the rooms with private / sharing pools, the other rooms like nice enough but not quite special enough for the price you pay.

Room Tip: My one tip would be to definitely upgrade to the rooms with private / sharing pools, the other rooms like nice enough but not quite special
  • Stayed: August 2011, travelled as a couple
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4  Thank Rhona-Aberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2011

For a luxury and very leisurely holiday you would have to go far to beat this resort. Excellent service, amazing breakfast buffet (and evening buffet also). The rooms were very comfortable with huge 6 foot beds. The beach bar was 50m from our room and the beach another 50m - what could be better! Stunning sea views, beautiful gardens and an infinity pool with a remarkable view. We would definitely go back.

Room Tip: An upgrade to a 'bugalow' with sea or garden view was worth a little extra.
  • Stayed: August 2011, travelled as a couple
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3  Thank scottsfarmsucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

A very relaxing hotel, beautifully presented, spotless and with the friendliest staff we have ever encountered. Delighted with our sea view room and upgrade to full board on our arrival including the glasses of champagne and cold meal left for us due to our late arrival. The buffet meals fine and as you would expect with reasonable choices. Lunch was taken at the Mirabello restaurant overlooking the sea and were excellent as long as you liked the two choices of mains although you could have as much salad as you liked. I cannot agree with the previous review that drinks were reasonable- they were not. If you think £3 a coke is reasonable for what is still a tourist hotel, all but a good one, then I don't. They take advantage of the location and charge accordingly. In addition you do not get your room tea/ coffee replenished unless you pay for it. Most people got a taxi into Elounda and stocked up from the supermarket.
It's a great place to relax and unwind with a lovely setting in beautiful grounds but beware of the excessive drink and bar prices.

  • Stayed: August 2011
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4  Thank Gregg57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2011

My husband, 15 year old son and I have just returned from two weeks at the Elounda Village. We were greeted with Champagne on arrival and an upgrade to a lovely room with a terrace and wonderful views. We had booked full board via Thomas Cook and so had breakfast and dinner at the Buffet, which we did think was certainly one of the best we have been to. Lunch whilst we were there was served at the Mirobello Restaurant, but as we tend to have a late breakfast whilst on holiday, we only had lunch a few times. As full board customers we were given a menu with buffet salads, then a choice of two main dishes, followed by a desert. Which was fine, so long as you liked whatever was on offer for the 2 mains. Our son preferred to have his lunch at the beach bar, which we paid for, as this was not included in the full board option. We did have dinner once at the Mirobello, which was very nice, and made a change from the Buffet. The hotel does do Lobster evenings, Greek evenings and there is the second a la carte restaurant, the Symposium, but all are over and above what you have already paid for. They do offer discounts, but you cannot swap a full board buffet dinner for anything else. We had a bottle of wine on our second night at the hotel, but otherwise stuck to glasses of wine, water/coke or Mythos beer (husband). I know that everyone comments on the cost of drinks at the hotel. Well, to be honest, we didn't think it was anymore expensive than what we pay at some hotels/restaurants here in the UK. We were not shocked when we settled up at the end! If anything, we were pleasantly surprised!
The hotel has a lovely salt water infinity pool, with the best views! We never had a problem with sun loungers, either by the pool or the beach. The hotel does not allow people to pre book loungers in the morning which also helps. We would wander down after breakfast and then decide where we wanted to be. We enjoyed snorkelling and there is a very good dive club, which was consistently busy. The beach is small, but immaculate. On days when the tide was bringing in all sorts of rubbish, the staff worked really hard keeping the water clean. The staff are wonderful, always smiling and pleasant. Nothing is too much trouble. One small thing, the loungers are really not quite up to sctach for a five star hotel, longer mattresses should be available.
Whilst we were there, the taxi drivers were on strike. It is not an easy walk into Elounda from the hotel. There is a bus service up on the main road, (up a very steep hill), and one once a day from the hotel in the morning, but we thought that the hotel, which has a mini-bus, should have a shuttle service into Elounda, and thought it odd that they didn't offer this service. The Thomas cook brochure had the hotel as no children under 12. Well, we saw a few toddlers whilst there. It didn't bother us, but if you had booked under the impression that there would be no young children present, you might feel short changed. There were quite a few older youngsters, mine included, but they were all well behaved. The hotel has a good mix of nationalities, French, English, Italian, which was nice.
We did two trips, Spinalonga and the jeep safari. If you want, you can do Spinalonga from Elounda without going through the rep, but we liked having our guide,Rita, who was brilliant. The jeep safari was great. Geoff, our driver, is fantastic, and we really enjoyed our trip. I think it was one of the highlights!
We enjoyed our holiday at Elounda village, and would go back, but there are other places we want to go to first!

  • Stayed: July 2011, travelled with family
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7  Thank Lauren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2011

My husband and I spent 2 weeks at Elounda Village for our Pearl Wedding Anniversary. We upgraded to a sea/ garden view room which was well worth the extra.
We arrived very late evening after one and half hour transfer. We were pleasantly surprised by the quality of the room, with cold meal waiting in room for us. I awoke and sunset next day and was amazed by the view from our room. Our room (759) was had direct sea view with no obstructions at lowest level. It was wonderful and sunrise was the most perfect i've ever seen.
We booked full board with Thomson. We became bored with buffet breakfast and dinner after a few days. There was plenty of choice but not really to our taste. At the beginning of our holiday lunch too was in the buffet restraunt, but moved to the mirabello a la carte after 2 days. We enjoyed the lunches we had at the mirabello, but was slightly disappointed one day when i didn't like either main course offered and no alternative was offered.
The price of drinks was disappointing and we spent the minimum we could, visiting local supermarkets to purchase water, Mythos beer and wine. I'm sure this hotel could make more profit by reducing prices encouraging guests to spend more.
We did two excursions with Thomson. The visit to Spinalonga is a must and the Jeep Safari was brilliant. Our guide Contantine on Spinlonga was brilliant as was Geoff our driver on jeep safari! These guys were really knowledgable and made our trips great!
We felt that the sunbeds werent good enough for a 5 star resort. Chairs needed cushions. The resort is some way out of Elounda and whilst we were there a taxi strike was on. It would have been good if the hotel offered a bus service into town to enable guests to get out and about. Sadly this wasnt the case and there were days/ evenings when we were really bored! Some brochures mention courtesy bus into Elounda!
Although we enjoyed our stay at Elounda Village, we paid at lot of money for our holiday as late booking and felt it wasnt good value for the money!
Finally Thomson state that bookings arent accepted for under 16s. Other tour operators are booking children into this hotel. Whlst we were there a toddler was at the pool area some days which we didnt really mind, but we did book this holiday to have a break from children!
This is a lovely hotel with some small issues that require attention!

  • Stayed: July 2011
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1  Thank WestEndG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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