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“Just lovely!”

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Elounda Garden Suites
Ranked #1 of 37 Hotels in Elounda
Certificate of Excellence
England
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Just lovely!”
5 of 5 bubbles Reviewed 18 July 2014 via mobile

One of the reviews below sums up the garden suites well, all the benefits of a hotel with the relaxed feel of self catering apartments! It's difficult not to gush to be honest, the whole experience was simply lovely. The staff are a credit to the place, they really care that you have a lovely holiday and the personal touches that were put in I have never experienced from a hotel before!

In terms of the room - brand new, spotlessly clean, fresh fluffy white towels each day, powerful shower, lovely comfy double bed, 2 balconies which caught the sun all day and aircon in the bedroom. We had room 210 which was perfect for us as a couple. Don't expect 5* luxury, but a very high standard indeed. A fridge filled with fruit wine and water was a very nice touch as we arrived so late also.

The pool - again spotlessly clean, quiet, relaxing, areas for shade or just to bake in ('proper' sun beds!) Bar area for drinks or as on many occasions we had a beer served to us on our sun loungers!

In terms of the staff they appear to be one lovely family, there if you need them but not at all obtrusive, and the other reviews are true on a number of occasions we had delicious cake served to us, not for any reason really!

We had a bit of an issue with a late flight on our last day, leaving at 7pm, I went to ask if we could store our bags somewhere etc and we were given a whole new room for the day! Just super good service and a lovely way to end the perfect holiday.

Would not only recommend but wholeheartedly encourage anyone to book a stay here, as a couple we had our own space but there were a mix of families also and activities such as a weekly private boat trip to get involved in etc.

As a person who stays in soulless London hotels most weeks this place was so refreshing, I just hope they keep doing what they are doing! Truely unique!

Stayed July 2014, travelled as a couple
Helpful?
5 Thank Helentilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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328 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Folkestone, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

What a place and what a great bunch of people. We booked after reading all the reviews but it was even better than we expected. Alex and Katerina were there to meet us even though we arrived after midnight and made us feel extremely welcome. We were shown to apartment 106. This is a great room and we were the first to stay in it. Not one but three balconies! One patio with a table and sofa overlooking the pool. Another with a drying area and view of a small garden. In the fridge were not only the bottle of water I had requested, but also very nice chilled bottle of white wine and some fruit. In the bathroom were lovely white fluffy towels and a large bottles of luxury shampoo and body wash. In the bedroom two new bathrobes and a new hairdryer. The rooms are tastefully decorated and always clean. Some of the rooms have a docking station for the iPod but all have wifi. The TV was large and had a selection of channels, music, sport etc. There is aircon in the bedroom, which is great as it was quite hot during the night. (More aircon and safes were being installed while we were there). The owner, Alex, is a truly great host. You are made to feel like an honored guest and nothing is too much trouble. He is on site 24/7 and is always approachable with lots of advice on where to go and what to see and will organize anything from a trip to Santorni to organizing a boat hire. This turned into 12 of the guests spending the day on our own private boat, with our own Captain and crew, food and drink. The other guests just turned out to be a great bunch people. Everyone we met (there are only 19 apartments) was great. No towels on the sunbed or loud music, this is a rather boutique experience. Extremely relaxing and very friendly. Everything you read about the breakfasts is true. Katherina is wonderful host and superb cook and mixes a great cocktail and nothing is really too much trouble. Alex’s nephew, Philip, is always around if you fancy drink or snack. His knowledge of football is vast and he always welcomes the opportunity to talk about it. Truly wonderful experience and we felt honored to part of their first year. We can’t wait to go back next year. Thank you Alex, Katerina and Philip.

Room Tip: Apartment 106 is very special, lots of room and very quiet. On the ground floor but up some steps.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
4 Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

I don't even know where to start there are so many positive things about this hotel! We just got back from a 5 day (only:() stay at this amazing hotel and I couldn't wait to write my review.

First, the location: It's only a 40 minute drive from Heraklion airport and near the center of Elounda. Elounda is an amazing little touristy (but not too much) town in the western half of the island. The water is clear as glass and the surroundings are just stunning. The hotel itself is super well-located just a few minute walk from the port and center square of Elounda. There is also a public beach right at the port that is very nice and the only sandy beach we could find. There are only fishing boats so no noise. There are a ton of restaurants and shops just right there within a few minutes walk from the hotel.

The hotel: Well-located but is still a very quiet and peaceful place. A real home away from home. It is recently renovated and they have just done an incredible job. All white and grey and very modern. The apartments themselves are nice. We had an upstairs apt just next to the pool and it was perfect. There was a little living area and kitchette. The bathroom is slightly small but that didn't bother us. There was a separate bedroom. It was perfect for us as our little 4 year old sleep on the sofa bed in the living area and we had our own space. There were several little balconies as well, one with a sofa and table overlooking the pool and the other on the other side for drying clothes etc. They also have there own private, free parking just a 1 minute walk from the rooms which was handy for us as we had rented a car. They also have a beautiful pool where we spent a lot of our time! Also, the bed!! Just perfect! Not too hard like some of the other hotels in the region.

The staff: This was the best service we have ever received! All of them went absolutely out of their way to make sure that we were enjoying ourselves. There were always little surprises in the fridge (a free bottle of wine and fruit upon arrival!) and there were always making us coffees, drinks, fruit plates while we lounged by their pool. We really felt so welcome and almost part of a little family. Unlike another review, we brought our 4 year old girl and they could not have been more welcoming to her and accommodating.
Alex! Thanks to Alex we found the most amazing restaurant in the area! He is a very attentive manager that spoiled us with surprises! He always made plenty of time for us to explain where to visit and make sure that we were alright.
Katerina! A teacher in the off season, so she was so good with our little girl. Her hobby is baking so she makes AMAZING new cakes every day.
Philip! Always with a smile on his face from the first thing in the morning. He was so pleasant to speak with and always quick to get us what we wanted for breakfast (and more!!). Thanks for the coffee making lessons!
Cleaning staff: So discreet, quick and thorough.

Important: For those with reduced mobility, this could be a good hotel. They are not actually 100% handicapped friendly, however there are very few steps in the entire hotel unlike many others! From the parking there is a ramp and there are rooms on the ground floor (no steps!). There are also no steps to the pool area. Someone with a chair could actually get around the hotel and into the beach/center of town with no steps. The only issue might be the bathroom however I think they are looking into making a more reduced mobility friendly bathroom in one of the ground floor rooms for next season!

Overall, and absolutely amazing hotel....great job!! We hope to be back soon.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PregoInSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penrith, United Kingdom
Level Contributor
196 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

Fantastic stay, friendly staff, good quiet location a couple of minutes walk from the main centre. The pool area was clean and ample sunbeds although it was not fully open due to rooms being refurbished. If you did want the breakfast option you could just turn up and chose what you wanted from a huge list and there was always a little extra surprise at the end which was a lovely touch. Only slight negative was our rooms did not have the safe mentioned on the details (but crime rate very low in Crete) and the rooms were not as large as expected from photographs, but plenty of storage and space for 2 people.
Alex and co could not do enough for you this included getting me a mosquito repellent plug-in and some treatment for my bites!
For us, the policy that they do not have children under 13 here, helped to make our holiday the quiet time to recharge our batteries for a hectic life full of children.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ellen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

I really dithered about submitting this review as we had such a lovely stay, part of me wants to keep the garden suites a secret ! It's the best of both worlds ...the space and independence of an apartment but with the service elements of a hotel.
The apartment was spotlessly clean , painted in white and dove grey it was just a lovely space; good powerful shower ; fresh (fluffy) towels changed every day; apartment cleaned every day ; free wifi that was fast and reliable.
The breakfast is just a delight ... you select what you want on the tick list and it's all freshly cooked to order. The pool is lovely with plenty sunbeds and sunshades ... always areas of sun or shade no matter the time of day .
A lot of people have referred to how helpful Alex is ...it's more than that ..it's the attention to detail that puts him and his team at the top end of customer service......we would be dangling our feet in the pool and Katerina would appear with a plate of baclava for us ; or you buy some wine and then two minutes later there's a knock at the door and there's someone with a plate of sliced fresh fruit to eat.
As far as location goes ...Elounda Garden itself is quiet but a two minute walk takes you to the harbour area and the bars,restaurants and shops.
We had such a relaxing stay ...exactly what we needed and we will definitely be back.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Moira R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucerne, Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

Recently I had the pleasure of staying at the Elounda Garden Suites. Having stayed at different hotels in Creta during our two-week stay in Grece, we had a good basis for comparison, and the Elounda Garden Suites did not disappoint.
The suite in which we stayed was lovely--well appointed, bright, modern, spacious. The staff was most attentive and helpful.
The location of the Elounda Garden Suites was perfect--within a few minutes walk of the sea shore and boats to Spinalonga.
Over all, we were more than satisfied with the service provided and we would plan to stay there again, as soon as we plan to come to Crete again!
Close by there is a restaurant we could recommend as well, the Anemomylos. Great traditional and modern Greek cuisine at a reasonable prices, in a pleasant atmosphere.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Andr_s_C188064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Stayed here for 10 days just. Really nice, not been going long but all the staff were really friendly and attentive. Only a couple of minutes walk from the harbour, nice pool etc. Highly recommended...

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TigerPerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Elounda Garden Suites

Property: Elounda Garden Suites
Address: Dimokratias Ave, Elounda, Crete 720 53, Greece
Phone Number:
Region: Greece > Crete > Lasithi Prefecture > Elounda
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 37 Hotels in Elounda
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Elounda Garden Suites 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Elounda Garden Suites is located in Elounda, a privileged destination worldwide and certainly among the leading destinations in the Mediterranean. A modern three building complex, in a wonderful garden, a large swimming pool and a bar-restaurant in the heart of the village. Τotally bathed in the warm Cretan sunlight , just 150 meters of the Blue flag sandy beach and the village attractions. Elounda garden Suites will be beyond doubt your preferred vacation option as your base to explore the Eastern part of Crete island, allowing a restful holiday combined with high end services and great value for money. Some distances Elounda center (square and port ): 100 meters Beach: 150 meters Bus station :200 meters Taxi station :200 meters Post office: 200 meters City of Agios Nikolaos: 10km Heraklion airport and port aprox: 70km Facilities Welcome local drink and traditional appetizer Breakfast served from 8 am to 11am. In case of early departure ask for our " Early departure Breakfast " with Coffee or Tea and cake at your room. Concierge desk from 8am to 9pm Bell boy service Bar - Restaurant Laundry service upon request Special events and facilities can be arranged Free wine and fruits for Honeymooners or in case that you celebrate something special for you (upon request at the time of booking). Business Tools Laptop on request Internet access free of charge in all hotel areas Fax delivering Photocopying Room Facilities IPod dock Coffee/ Tea tray Fridge TV Daily maid service Air condition Pool services Free use of sun beds and umbrellas Free use of the swimming pool Pool towels provided at an extra cost Transportation services Transfers upon request Boat & Bus Tours Car - Moto - Bike rental To spoil yourself: (all upon request) Full body massage treatment Hairdresser Manicure/Pedicure ... more   less 
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Also Known As:
Elounda Garden Suites Crete

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