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“5 STARS ALL THE WAY.......”

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Galaxy Hotel Iraklio
Ranked #3 of 58 Hotels in Heraklion
Certificate of Excellence
West Hollywood, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“5 STARS ALL THE WAY.......”
Reviewed 24 October 2013

We had the wonderful experience of staying at the Galaxy from 9/27-10/2. The choice was made by our wonderful travel agent at Fantasy Travel. I read the reviews prior to our stay & they were spot on. Check in was very pleasant & welcoming. The room was updated & immaculate although a bit on the small side. We had 2 very large suitcases so they did take up quite a bit of room. Although the staff offered us another room, we opted to stay put. Maria & Anastasia at the front desk were absolutely wonderful & extremely helpful. I can not say enough about the breakfast. The selection of fruits, eggs, meats, Greek specialties & beverages was not only huge but, extremely well prepared with quality fresh ingredients. The staff in the breakfast room were top notch & very courteous. A visit to Maestri restaurant, a 5 minute taxi ride, is a must on your trip. The hotel is also across the street from the city tour bus where you can hop on & off at various stops around Crete. The owner clearly specializes in hospitality.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
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English first
Zurich, Switzerland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 October 2013 via mobile

Excellent food and service. Very nice and helpful staff. Location demands a walk of 15 min to the center, but we were ok with this. Room is new, tidy. The pool is outdoor and was too cold on June. The sauna service is excellent.

There was x very good singer singing in the pool var, which we liked but disturbed our sons sleep. Management was very considerable and as a sorry gave us a very late check out.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rommur85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Andrews, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 October 2013

We stayed at The Galaxy Hotel during the first week of October. Our choice was based largely on Tripadvisor reviews and we were not disappointed. We wanted a city centre hotel as we were in Crete to attend a family wedding and this hotel was a short walk from the centre of Heraklion. Check-in was friendly and efficient - we arrived late at night. Our room was all that we had hoped for - we had taken advantage of the upgrade at a small extra charge. It was smart, spacious, clean and comfortable. The balcony is very narrow but very useful if clothes need to be laundered. Breakfast was superbe, although the lovely grape syrup for my pancakes did run out one day! The syrup pastries were delicious. We did not eat dinner as we were entertained most evenings by family but did have snack meals from the all day menu - usually the vegetable tarts. All staff conducted themselves in an understated, efficient, friendly and professional way. Nothing was too much trouble - even when we arrived back from the wedding at four in the morning and my husband had lost the key! The pool itself was cold at this time of the year and the deck area only caught the sun for about an hour or two a day as it is surrounded by the hotel and other tall buildings. You don't usually stay in a city centre hotel to sunbathe! We would definitely return - hopefully before too long.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 October 2013

HI,
Galaxy was my home out of the country. The hotel itself is very nice, great executive rooms, suites, a bit small of a standard room but very comfortable. The spa is ok , basic, the restaurant? OMG that food is amazing..a greek salad like you never had, eggplants ...can't even describe them..seriously I'm back home and I so miss their food..great great breakfast too..BUT the staff? AMAZING! My husband and I had an accident in Santorini and were airlifted to Crete so we were not booked in any hotel. our amazing host in Santorini, ESperas hotel, Georges booked it for me. While my husband injuries were more serious than mine, he was at the hospital for 5 days before being airlifted again to Canada, I stayed at the Galaxy, the closest hotel to the hospital ( 7 minutes in taxi), from Aries to Manolis, to Maria, to Anthonis ( my personal nurse) to Alexandria...and I can't remember all but they made me feel so at home, taking care of my injuries( cause the hospital didn't!) and being soo caring..giving me food for my husband, etc. That is the difference that I now understand in just booking an hotel, to having a family away from home. I would go back without hesitation! Thank you all. We are now safe and sound and my husband is recovering nicely..

Room Tip: Room in the inside are more quiet than the ones on the street. To make my review all 5, the spa woul...
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank picco0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Alamos, New Mexico
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 October 2013

This is very nice hotel with warm and helpful staff next to the old city.
Breakfast was exquisite. Room are very comfortable, well insulated for good night sleep.
Quality of service exceed my expectation.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Waltertu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 October 2013

This hotel is an outstanding place to stay in Crete. It is modern, comfortable, efficient but most importantly the staff are, without exception, pleasant and helpful. It is well located being convenient for the City centre but not right in it. All the food that we had was of excellent quality.

  • Stayed October 2013, travelled as a couple
    • Service
Helpful?
1 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ness Ziona, Israel
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 October 2013 via mobile

Although not in the centre of Heraklion's old town, this hotel is centrally located, around 15 mins walk from the old town and within easy reach from the airport by public transport.

Good and comfortable bed, room vary spacious, great pool and free wifi too.

Staff extra nice and accommodating and excellent buffet breakfast.

Would definitely recommend and will definitely return!

Stayed October 2013, travelled as a couple
Helpful?
1 Thank yairm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galaxy Hotel Iraklio

Property: Galaxy Hotel Iraklio
Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
Price Range (Based on Average Rates): £
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Official Description (provided by the hotel):
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion

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