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“Louis creta princess”

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Louis Creta Princess Beach Hotel
Ranked #1 of 15 Hotels in Maleme
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Louis creta princess”
Reviewed 5 June 2014 via mobile

Stayed at the louis creta princess 16th May for a week and really enjoyed my stay here food was really lovely plenty of choice cocktails great especially the tequila sunrise. Staff wonderful your plates were cleared straight away just wish I had brought my granddaughter has she would have loved the pools. Maybe next year as I will definitely return.

Stayed May 2014, travelled as a couple
Helpful?
5 Thank Carole K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Creta Princess Beach Hotel, responded to this review, 9 June 2014
Dear guest,

Thank you for staying at the Louis Creta Princess and for taking the time to write such a lovely review.

We are delighted to know that you fully enjoyed your stay and deeply appreciated the dedication of our staff as well as the high quality of our food.

We look forward to your returning visit at Louis Creta Princess.

With best wishes,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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984 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2014

We went here at the end of May - June for 14 nights. We'd read the reviews and were worried about some of the negative comments, but in our case they weren't deserved. We had a great stay, and felt it was an excellent resort for families.

We travelled with a 3-year old. They had plently to entertain him, including a cinema (which is just a TV in a room...), 2 outside playgrounds and 2 pools specifically for children. There is also a kids club which you can use, but children under 4 have to be supervised by an adult. The childrens disco is brilliant, and we found the following entertainment was appropriate for children. The animation team were great with kids too.

The food was a good quality, with loads of choice. It wasn't always to our taste, but it was catering for all nationalities so it's understandable. We never went hungry! The drinks are also really nice, even though it was only local drinks in the all-inclusive package. I've had them in the past that were undrinkable, but I couldn't tell the cocktails used non-branded alcohol. The wine and beer is on tap, and whilst the wine wouldn't suit the wine snobs in my family it was fine.

Staff were friendly and helpful and we had absolutley no issues with them. They did a good job of maintaining our room, kept the resort clean and tidy and did whatever was needed to help us out.

I was concerned over people's negative remarks on the 'Russians'. We missed them in the first week, but the resort was quite busy in our second week. My advice would be: don't bother queueing in the canteen, there's no point and you'll only get annoyed when others don't. The bar staff do actively try to see who was next at the bar, so I've had people pushing in and I was still served before them. They seem to do what they can to minimise people pushing in, and I thought it was a great touch.

The only things that bothered me, and it's because I didn't read it properly on the website, is that WiFi is paid for (and costs a fortune) and the safe is 3.50 per day, which is nonsense. But it is a budget resort, and they never tried to hide these extras.

We really enjoyed our stay here and would recommend it to others.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Chris5352013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Creta Princess Beach Hotel, responded to this review, 9 June 2014
Dear guest,

On behalf of the Louis Creta Princess we thank you for choosing our hotel as your holiday destination and for posting your feedback online.

It is a great joy to know that our wonderful hotel has met your expectations. We are delighted to hear that you enjoyed the company of our friendly staff, the high quality of our food and the variety of our beverages.

Thank you for recommending us and we hope to have you as our guest again at the Louis Creta Princess.

Yours faithfully,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 June 2014 via mobile

Just returning from a fantastic holiday at this brilliant hotel.Can't ever remember going home after a family holiday with no complaints at all ( apart from the weather which was rather disappointing for early June). From the moment we arrived at the hotel until the minute we checked out, everything was absolutely spot on. The food was exceptional, with plenty of choice at every mealtime, even smaller children had their own buffet selection offering the usual chicken nuggets, pasta ,fries etc. The Greek yoghurt with honey was to die for! We had a garden room and although basic and on the small side had a lovely view of the beach and sea and was adequate. The pool is probably the hotel'a best feature especially for children. The slides were a favourite and the many life guards did a superb job and were well
respected. Plenty of sunbeds and parasols meant there was no mad rush in the morning either.
The animation team led by Lucy was amazing. Although we didn't participate in any of the many daytime activities on offer, we did watch all the evening shows. The team were all so talented, and the acts polished to perfection. If they're not there next season they'll be starring in the West End!!
Brits are in the minority here but it's not a problem and everyone is so friendly. We'll definitely be returning again to the lovely island of Crete and especially to the Louis Creta! Well done to everyone and thanks for a great holiday! Martin, Sarah and Maisy Langan, West Yorkshire.

Stayed June 2014
Helpful?
4 Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Creta Princess Beach Hotel, responded to this review, 11 June 2014
Dear guest,

We would like to thank you for your lovely feedback following a stay at the Louis Creta Princess.

It is an absolute delight to hear that you deeply enjoyed our exceptional cuisine and its variety as well as the amazing animation team and our dedicated staff.

We kindly thank you for your appreciation and we look forward to welcoming you back to the Louis Creta Princess again soon.

Best regards,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 June 2014 via mobile

Great service & food, cleanliness & excellent for children of all ages with various pool features, particularly the flumes. Lovely 2 storey apartments overlooking the pool area with balcony & sea views.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Archiegeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Creta Princess Beach Hotel, responded to this review, 9 June 2014
Dear guest,

Thank you for staying at the Louis Creta Princess and for writing this short and nice review.

We are pleased to hear that you enjoyed the high quality of our services, the delicious cuisine and the cleanliness of our property.

We hope to see you soon again at the
Louis Creta Princess.

Best regards,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poynton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014

We have just returned from an all inclusive week at the Creta Princess. It was our first experience of a Louis Hotel and I cannot recommend it highly enough. The management and staff were so welcoming and helpful throughout our stay? The hotel was everything we wanted and the choice of food excellent. There was a good mixture of nationalities staying at the hotel and also more British guests than we expected. There are lots of activities to get involved in if you want to. The Animation team helped make our holiday very memorable with their friendly attitude. We loved the entertainment at night and the shows that the team put on were so professional far better than I have seen in other hotels. So I really can recommend this destination if you want a relaxing break in the sunshine which provides a friendly professional atmosphere and a special thanks to a lovely animation team for making me smile so much

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Creta Princess Beach Hotel, responded to this review, 6 June 2014
Dear guest,

We would like to thank you for choosing the Louis Creta Princess as your holiday destination and for posting your feedback online.

It is a delight to hear that our superb hotel has exceeded your expectations and managed to offer you an amazing holiday. We are also glad to know that you appreciated our charming and dedicated staff and our professional entertainment performances.

We hope this was your first experience of many more to come with Louis Hotels and we look forward to welcoming you back to the Louis Creta Princess soon.

Yours faithfully,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014 via mobile

Creta Princess is the best hotel I've stayed in. I couldn't really fault anything from the staff, rooms, good or location . The hotel itself is everything you could wish for in a holiday. Thank you to all the staff there who made our holiday . The bosses were great, always around and the restraint staff happy and friendly. A big shout to the animation team, the evening shows were amazing, such talents. Lucy has done a great job with the team. She made us feel so welcome with them. Always smiling.... Overall a brilliant happy stay :)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lizziepenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Creta Princess Beach Hotel, responded to this review, 6 June 2014
Dear guest,

On behalf of the Louis Creta Princess we thank you for choosing our hotel as your holiday destination.

It is a great pleasure to know that you loved the hotel, the location, the amazing entertainment team and the hospitality of our wonderful staff.

Thank you for expressing your appreciation and we look forward to welcoming you back to the Louis Creta Princess soon.

Faithfully yours,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 May 2014

Myself, husband, daughter & two grandchildren have just spent a wonderful 2wks at this lovely hotel. On arrival we were greeted warmly by reception (who also very kindly supplied my grandson with pen/paper & also sweeties on request throughout our stay).

The manager & assistant manager were always visible, friendly & approachable & ALL staff at this hotel were the friendliest we have ever come across. From the lifeguards (who do a fantastic job) to the waiters/waitresses/cleaners & the amazing animation team......WELL DONE ALL OF YOU!

Yes, Brits are in the minority at Creta Princess, but that certainly did not detract from the enjoyment of our holiday & our grandchildren appeared to be able to communicate with the different nationalities no problem. We did not notice any queue jumping or bad manners at all.

We stayed in an interconnecting 'bungalow' (2 storey flat) near the beach, which was perfect for our family. That said unfortunately, the 'beach' was a little disappointing due to the pebbles, it was very difficult & uncomfortable to get into the sea......... Maybe a small jetty would help. This would be the one & only reason for our not returning to this hotel in the future.



The restaurant food was very good & the Mura (Asian) was also excellent. The pool snacks did
not really appeal to us, which is unusual as we never go to the main restaurant at lunchtime as a rule. Delicious pizza was served approx. 3 times per week, but at 4.30.pm we found it a little too late for us unfortunately.


All in all a lovely family holiday. We could not believe how the animation team had put their routines together so quickly after only coming together a few short weeks ago. They have all worked so hard to keep the guests entertained. The Irish dancing & the cancan was absolutely amazing. Antonia & Luke you should both be in the West end.

Thank-you management & staff for a memorable holiday.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank chrissieing2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Creta Princess Beach Hotel, responded to this review, 26 May 2014
"Dear guest,

We would like to thank you for holidaying at the Louis Creta Princess and for sharing your experience with the online community.

We are glad to notice that you had a great holiday at our wonderful hotel. It is so lovely to see that our property did not fail to impress you with its excellent service and staff, marvellous food assortment and well-appointed accommodations. Please note that your comment about the pizza hours has been noted and we have already started serving it from 3.30pm.

We hope to see you again here at Louis Creta Princess.

Warm wishes,

The Management

"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Louis Creta Princess Beach Hotel

Property: Louis Creta Princess Beach Hotel
Address: PO Box 9 (Platanias) | Maleme Village, Maleme, Crete 730 14, Greece
Phone Number:
Region: Greece > Crete > Chania Prefecture > Maleme
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#7 Family Hotel in Maleme
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Louis Creta Princess Beach Hotel 4*
Number of rooms: 420
Official Description (provided by the hotel):
Discover genuine freedom in the warm embrace of this 4 Star Crete Hotel. The Louis Creta Princess is perfectly positioned a step away from the beach with sunny rooms and elegantly designed garden rooms situated around the pool. ... more   less 
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Also Known As:
Louis Creta Princess Hotel
Hotel Louis Creta Princess
Louis Creta Princess Beach Hotel Maleme, Crete

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