We have just returned from Rethymno Bay Hotel after a two week stay. Be prepared for some surprises there! First of all, if you arrive in the evening, do not expect normal dinner. A plate with some cold food will be delivered to your room with scarsely any food at all which is not fair because you paid for a normal meal.
Breakfasts are very monotonous, same stuff every day with extra surprises like old, mouldy sausages or simply products disapearing during breakfast and never being replaced. If you come 30-40 minutes before the end of the meal, you must be prepared for a very limited choice. Besides they switch a/c off , so it is very hot in the dining area.
Dinners are a little better but nothing special. Same salads repeated every day, warm dishes are not that warm because the owners make savings by switching the food heaters off. Practically no desserts. You are given an apple, an orange or some grapes. Twice during our stay we had a water melon!!!
Rooms are rather small, cleaned every day except Sundays. The cleaning ladies are very nice and friendly. Unfortunately, the bathrooms are tragic! Old and with hardly any light inside.They need instant renovation.
The swimming-pool is big and very deep with only a very small fragment with shallow water which is ok when you are a good swimmer. Families with kids or poorer swimmers are disapointed because you have no place to practise your swimming (the shallow water area is very crowded).
The beach is sandy but it is an open sea beach. You must be prepared for waves which are quite often very big. Besides when you enter the sea there are a lot of small but sharp stones. We suggest buying special "sea shoes"- which is an extra cost of 7.5 EURO for one pair for an adult. You also pay for the umbrella and two sunbeds (6EURO per day). If you come after 2 pm.they usually do not bother to collect money from you. If you come earlier you have to pay of course or you can buy drinks in the same price which is an option.
The reception stuff is very formal and stiff. "Do your business and go away " type of people. Besides you have to wait for quite some time before the receptionists stop talking and gossiping with friends(over the phone) and attend the hotel quests. The average waiting time is 5-10 minutes!
The phones in the hotel were not working. We kept asking everyday and were told about some problems but nothing was done about it during our 2 week stay. So, be prepared and do not take your laptop with you as there is no way of connecting it to the phone.
There is one computer available with internet access. The price is quite shocking -3 EURO no matter if you spend 5 minutes or 1 hour there. We can recommend an Internet cafe next to the hotel with a much better price ( 1EURO for half an hour).
Generally speaking, Rethymno Bay Hotel is definately not a 4 star hotel as they describe it in the brochures and inside the rooms there. We think that it is a max.3 star place with a lot to be improved. It's best advantage is the location ( next to the beach) and near the sea promenade. It is a hotel for not very demanding quests, mainly interested in visiting the island by car.The city of Rethymno is within a walking distance of 2 km. We recommend visiting it and especially the Old Town with it's lovely small streets, lots of shops, restaurants and cafes.
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- Also Known As:
- Rethymno Bay Hotel Crete/Rethymnon