Our holiday was great - we got back this early this morning. We were also really worried about recent reviews having booked an excellent package through Secret Escapes, so much so that I emailed the hotel directly. Their response was fast, friendly, reassuring & polite.
On arrival we had a junior suite - room 6216. Great room, great view & balcony, good quality furnishings, a safe, lots of wardrobe space, lovely bathroom & shower, air con, clean, quiet, & the nearby pool was lovely too.
Only slight downside is that yes - the beds are very hard, but we slept OK.
The complex is very well planned, clean & excellently maintained, with loads of sun beds & little areas & separate pools. The main pool is huge & well used by families & groups; it has a pool bar & jaccuzi, whilst the other pool areas are quieter & better for couples.
There are tennis courts, basketball courts, a well equipped gym, table tennis table, & a 25metre laned swimming pool as well.
The staff without exception were great - friendly & helpful (& all were multi lingual).
The food was also good. There are 2 a'la carte restaurants - the Italian reached from the main reception, & the Greek Taverna down by the beach, as well as the main restaurant. We did not have a bad meal all week, we found plenty of variety, & the chefs cooked up some lovely tasty dishes, like zucchini roasted in garlic oil & topped with baked beef tomato & feta cheese - lovely!
The all inclusive red & white wines were also surprisingly drinkable, although the rose was a bit sweet for us. It would be good to have Greek coffee included on the all inclusive as well.
The hotel staff work very hard to keep their guests happy, & all respond well to friendly greetings & please & thank you's - somewhat lacking from some guests!
The beach was OK, but you do have to pay for the sun beds provided on the beach; we didn't see the point with all the pool beds available.
The only downside for us was the smell of sewage on several evenings near our room - but we are not sure where the smell was coming from.
Tam Tam bar/restaurant just along the beach is worth a visit, & we hired a car for a day looking around the island, from Kosmos (based in the hotel) - also all good.
Spa - we didn't use it as the weather was too nice, but we did have a nose around - it doesn't look as welcoming or exclusive as some I've seen - but I've also seen worse!
The receptionists were extremely helpful with anything they were asked, & the late check out we had in our package made things so very easy & stress free.
The hotel also sent a bottle of wine to our room as it was my birthday whilst we were there - a nice surprise.
Overall, a stress free, very pleasant & relaxing holiday.
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- Also Known As:
- Hotel Marmari Palace
- Marmari Palace kós