The hotel did not match the impression given by Secret Escapes.
It is more of a mid 4 star.
Cleanliness:- Very clean and most of the staff very helpful and friendly. (one or two must have had a very long season).

Food:- Great salads and soup, the rest seemed very repetitive and never hot. Fish always dried out and any meat came in a sauce, nothing cooked to order.

Accommodation:- The junior suite was spacious and had a great view. No kettle which is still the usual when in Europe. Comfortable and quiet, only one English speaking channel on TV. Everything in fridge has to be paid for.

All Inclusive:- The word "All" is totally misunderstood. If you like a cocktail before dinner or a G & T after then go elsewhere. Ouzo and cooking Brandy are the only spirits and only one word could cover all the wine..... "Gopping". The beer is palatable but I suspect it to be very weak. The "all inclusive" made us feel a bit "ripped off"

No shortage of sunbeds (it was October) and with six pools to choose from there is something for everybody.

Nice clean beach area but sunbeds had to be paid for.

My tips would be:- Take a travel kettle or ask reception for one.(limited).
Do not go "All inclusive" (lovely little friendly taverna about 150yds from entrance).
Use the local busses, we had a lovely trip to Kalymnos on a ferry from the village with a bus trip round the Island.
Dump everything out of the fridge and buy your own.

This is a very nice hotel badly let down by the 5 star rating. Its not a 5 star hotel it is in my opinion a good 3 star or average 4 star, but you pay for 5 star and are let down by quality of food and choice of food.Its never very hot but if you like chips they are served at all mealtimes(including breakfast) all meals are buffet style and no fresh cooked stations like alot of hotels not even an omellete for breakfast. The orange juice and other juices are not juice just squash, i thought we would have fresh juice in a 5 star hotel.We should have got a junior suite with sea view and a list of extra stuff that comes with the suites, we got a larger than average room with a couple of sofas no tea or coffee not even a kettle a mini bar but had to pay for everything including water in it. The satalite tv has 1 english channel and that is world news, plenty of german channels. As for the dvd player cd player and other luxuries you get with a suite these were not to be found. The sea view if you looked between 2 other buildings you could see the sea but not what i would call a proper sea view. We did complain but staff do not respond well to complaints.Beware all inclusive package only includes wine, beer, ouzo and some horrible brandy and soft drinks, if you want anything else its extra and after 11pm you have to pay for all drinks including cofee ,its around 5-8 euros for spirits 3 euros for a beer or wine and no bottled water is free.There is a smell of sewerage most days around the pools, there is no pool service also unusual for a 5 star hotel.Staff were generaly helpful and friendly unless you complain then their english worsens and they cant understand you.There is a customer service desk but do not speak english.The pools and gardens are amazing, lots of sun beds to sum up if i had paid for a 3 star hotel with a delux room i would have been happy but i paid for a luxury!! 5 star hotel with junior suite and all inclusive and was very disapointed.I booked through Secret Escapes so beware its not as good as they make out and not the luxury bargain they sell it as.I rated it poor due to it being sold as 5 star and 5 star prices

Having read some of the previous mixed reviews I was a bit worried about what I would find but was pleasantly surprised. Our Junior Suite was spacious and close to the main building. The balcony was a good size and overlooked the pool and had great views of the sea and surrounding countryside. However, the bathroom fittings could have done with some updating as there was rust around the plug holes and screws in the sink and the shower tended to spray the floor as the shower screen didn't fit properly.
The grounds were well kept and there were many beautiful flowers and trees. The water flowing from the various pools was very attractive.
The main restaurant had a good choice of food although the hot dishes were very often only warm. There was an excellent choice of salads. However, the desserts were either very creamy or coloured pink or blue! Some of the pastries offered for breakfast would have been good for the evening meal. Also, although there were plenty of apples and oranges on offer not a banana was to be seen. We ate most of our meals on the verandah and Flora and her staff were very helpful.
The reception staff were also very helpful. When we didn't have the expected kettle in the room we asked and one was delivered quickly.
There were people smoking in the verandah restaurant which was not very pleasant. The argument could be that it was technically outside but the smoke still blew in the air.
The areas around the pool were not cleaned or the litter removed. We sat in the same place every day and were able to remember it by the mosaic tile left on the table and some melted ice cream on the ground!
Also it would have been helpful to have toilets available for when wet, rather than have to go back to the room or walk into reception dripping.
The animation team worked very hard and often had no takers for their activities but did not pressurise people into doing things.
As it was October and the end of the season the hotel was very quiet and the British were definitely in the minority. I think they need to promote themselves a bit more over here.
However, despite these comments, we would think about returning.