Of our whole European vacation this hotel had to be the absolute worst and disappointing place to stay. From the moment walking in to the enclosed reception the not so wonderful were smoking. Since we had already pre-booked the hotel and had no idea where to go we stayed. We were on the first floor. Walking into the room, looked pretty standard beds tv washroom. That being said this was the worst sleep EVER, the beds were HORRIBLE !!!! not only that the people at reception decided to smoke the entire night, and talk the entire nigh. Therefore the smell of smoke entered the room and we had to use the air condition just to rid of the smell a bit. Also the talking all night did not help with trying to get some sleep.
The following day in the am we spoke with the person I am assuming owner at reception about the smoke. Explained to them that because of a slight allergy sensitivity I was not able to smell that the entire night. They not only didn't care but they did not even try to help or change our room etc.
The area sketchy is all I can say.
What we actually did is we found a beautiful hotel in the old part of town and we checked out of the miserable Hermes and went to the Hotel Arcadion. The star rating difference was only from 2 to 3 star. The actual difference I cannot even explain to you as the service, the room, the breakfast absolutely everything was fantastic about the Hotel Arcadion.
Please take this as a warning and do not book this hotel or hostel (realistically) book elsewhere or you will be greatly disappointed as we were.
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