We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
TUI FAMILY LIFE Kerkyra Golf
Ranked #17 of 404 Hotels in Corfu
Certificate of Excellence
Reviewed 25 August 2014

I would advise anyone thinking of going here to think very carefully. The food quality at best is mediocre and repetitive. The food is either too salty and always covered in a thick sauce. We tried eating out at the snack bar but there were wasps all around and had to leave the food due to this. Feel that it should be stated that there is a problem at this time of year with wasps, as this knowledge would have made customers not choose Corfu.

The hotel is "tired" and unimpressive. Bedroom comfort on arrival wasn't what was expected of a 4 star hotel compared to other places we have stayed. Beds very hard, lamp broken, floors not clean very well and don't get me started on the showers in the bedroom. . Sun beds are being reserved very early in the morning around the pool and then you will not find a safe haven for young children to swim because both pools are full of Lillo's.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank Louise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at TUI FAMILY LIFE Kerkyra Golf, responded to this reviewResponded 1 September 2014

Dear guest,

First of all, we thank you for choosing to stay at the Louis Kerkyra Golf and for writing a review online.

We are truly disappointed to receive such a strict review, especially because our hotel has gone extensive improvement work in the past few years. We have upgraded our room facilities, added a second pool, and also added an excellent asian restaurant. Perhaps the large number of children visiting during your stay has had a negative impact on your experience, so we would like to suggest the King Jason in Cyprus as an alternative for the future.

We do hope that you will give Louis Hotels another chance to offer you the esteemed services we are known for.

Yours faithfully,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,872)
Traveller rating
Traveller type
Time of year
Language
  • More languages

940 - 946 of 1,872 reviews

Reviewed 25 August 2014

Me, my wife and my then one year old son stayed at the Louis Kerkyra Golf (Louis Family Resort) in May 2014. A cheaper rate because it was slightly early in the holiday season which was abundantly clear as areas of the resort were not open. I would love to give this resort it's fourth star, but there is some fibre in my being which is not allowing me. Perhaps displaying my reasonings as bulletpoint pro and cons might help me to establish my final decision

PROS
+ Faultlessly clean, from the rooms and hallways to the restaurants and pool areas.
+ The on-site oriental restaurant has amazing scran, although use is limited.
+ Most of the staff, Thomson employees, cleaners, receptionists, entertainers are a delight.
+ The vast majority of children adored the evening family entertainment.
+ The views across to Albania are breath-taking.
+ The children's soft play centers and playgrounds are brilliant.

CONS
- The two pools were criminally cold. We hated them and never utilised them.
- The variety of buffet food was very good, but the overall quality wasn't all that.
- The resort is located under regular flight paths.
- The beach isn't really a beach at all.
- The daytime entertainment staff could be more pro-active, activities go unnoticed.
- Some staff, this may be controversial, are more occupied with their free breakfast, lunch and dinner from the buffet restaurant (perks of the job) than they are with the hotel guests.
- It's 2014, and the free hotel WiFi is appalling. You have to sit in reception, pray you pick something up, then you're online for a limited time and it just stops working.

In summary, I almost left feeling rather frustrated. As all the potential is there, but as my cons list suggests, there a niggling issues which both me and my wife picked up on. To be fair, if asked, I would probably recommend this hotel, but would I stay again myself? No, I will continue to sample different resorts in different countries until I find 'the one'.

***

Room Tip: Sea view of course, so you can enjoy the spectacular views of mainland Albania.
See more room tips
  • Stayed: May 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank James_cott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at TUI FAMILY LIFE Kerkyra Golf, responded to this reviewResponded 29 August 2014

Dear guest,

First of all, thank you for staying at the Louis Kerkyra Golf and for taking the time to share your feedback online.

It is a great joy to know that you deeply enjoyed our supreme cleanliness, our lovely staff along with our stunning location. However, we are sorry to hear that our cuisine variety and the entertainment did not meet your expectations. We will of course consider your valuable remarks in our continuous work for improvement. We sincerely apologize for the inconvenience you experienced with some of our employees. It is a shame that you had the feeling that guests were not their priority, we will take all necessary measures to prevent such a situation from ever happening again. As for the wifi, we took the decision of excluding this fee from our room rate to avoid charging other guests who might not wish to use this service. We hope you will give Louis Hotels another chance to provide you with the esteemed service we are known for. We have many other properties in Greece and Cyprus, perhaps the Louis Imperial Beach (Cyprus) or the Louis Zante Beach (Zakynthos) will better meet your expectations.

We sincerely hope to have the pleasure of welcoming you again in one of our Louis Hotels.

Yours faithfully,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014 via mobile

This is my second all inclusive holiday. I have 2 daughters aged 13 and 11. The hotel is situated just outside the beautiful Corfu town. It's down a long drive and is very isolated. Not easy to walk out to any other bars etc but cab into town is only €10. The hotel is kept to a good standard. I wouldn't say it was four stars on looks and decor. The room was adequate but a little cramp, as we opted for the sliding screen to provide the girls with privacy. The sea views from the balcony are amazing. The new pool area and bar are certainly 4 four stars. Plenty of room around the pool and some nice places to sit and relax. The pool itself is the best pool I've been in on holiday. Great shape that lends itself to have your own little section and one depth throughout most of the pool. The sea and beach are only a few metres away.

The food in the restaurant and snack bar is brilliant. Plenty of choice and great quality food, including some freshly grilled meats and various themed nights. The staff in the restaurant are very busy but always willing to help set an extra place or get you your drinks. The Japanese/Chinese restaurant - booked in advance but no extra cost - is well worth a visit. Sushi to start and then good quality Chinese buffet. Drinks and cocktails again good quality. Look out for Nikos behind the bar, excellent bartender and very friendly.

My girls were too old for the kids entertainment and without this distraction there wasn't a lot going on in the hotel for the older kids and the adults in the evening. If you have teenagers you need to consider if this hotel would suit your kids ages.

The Wifi in the hotel is shockingly bad. One tiny router on the front desk which you need to be within 15 feet of to get connection. For a hotel of this quality the wifi is desperately bad. Although some will say that it maybe a good thing not to be online during holiday, the kids want the connectivity and it's not right to spend a lot of time around the front desk trying to catch the web.

We hired a car from the in-house car hire company and had 3 days driving around this glorious unspoilt island. Visiting different beaches and towns around the north of the island. Went into Corfu town for several evenings. It's an amazing place. Feels very safe and there is plenty of great shops and in places has a Camden market feel. Would have liked to have spent more time discovering the island.

Overall can't fault the holiday, the hotel, food, staff and Corfu as a family holiday destination. Only regret is the suitability of the hotel to my girls ages.

Stayed: August 2014
5  Thank David1hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at TUI FAMILY LIFE Kerkyra Golf, responded to this reviewResponded 27 August 2014

Dear guest,

Thank you very much for holidaying at the Louis Kerkyra Golf and for sharing your experience with the online community.

We are thrilled to know that you had a great time at our beautiful hotel, and that you favored our amazing facilities. We are also glad to hear that you deeply enjoyed the high quality and variety of our cuisine. We thank you for bringing your observations in regards to the wifi and teen entertainment to our attention; you can rest assured that we will take your valuable remarks into account for future improvements. We advise you to visit the Louis Phaethon Beach (Cyprus) or the Louis Zante Beach (Zakynthos) on your next holiday as we believe they will better meet your expectations.

We hope to have the pleasure of welcoming you back soon in one of our Louis Hotels.

Faithfully yours,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

Travelled as a party of 5 including a 5 year old child, this hotel had it all for all ages. Lovely pools, great food and entertainment and very friendly staff. Situated in a beautiful scenic location, vast grounds and in the distance you could see Cruise Liners in Corfu port but not the names of them.
Rooms very good size with plenty of drawer and hanging space, bathroom with bath and shower also a good size. Stayed for a week but would love to return for longer next time.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Scott4Gill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at TUI FAMILY LIFE Kerkyra Golf, responded to this reviewResponded 22 August 2014

Dear guest,

Thank you for choosing to spend your holiday at the Louis Kerkyra Golf and for writing such a lovely comment on TripAdvisor.

It is a true delight to know that you had an amazing time at our stunning property. We strive hard to offer you the highest quality of services possible, hence your nice words are really heartwarming.

We look forward to welcoming you back at the Louis Kerkyra Golf on your next holiday.

Best wishes,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

We have just returned from a weeks holiday and we was very impressed with the hotel, our room was lovely and clean and spacious for three people with a great sea view. We was very impressed with the food in the restaurant at each mealtime it was always hot and the choice was very good and would recommend for vegetarians, the restaurant staff were also very good and there was never a problem getting a table. The grounds and pool area were kept clean and we never found an issue with sunbeds, although we preferred the pool near the snack bar as it was a bit quieter, the only issue here was the wasps but there wasn't any flies! The beach was a bit disappointing but the views were beautiful. The evening entertainment was good for families but I think teenagers would find it a bit boring. The wifi was very poor which I can imagine teenagers would also not be impressed with. Corfu town is a 10 minute bus ride but the buses are very cramped so the 10 euros for the taxi was much more favourable and Corfu Town was a beautiful place to visit, the hotel is located on the edge of the town and the area is not very pretty there isn't really anywhere to have a walk in the evening which is a bit disappointing so a week was enough for us. I would definitely recommend the hotel for a week in the sun at a lovely hotel but if you are looking for more greek experience I think you might be disappointed with the location.

Room Tip: We had room 59 good view of the sea and cruise ships but avoids the noise from the pool
See more room tips
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sunshinefamily100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at TUI FAMILY LIFE Kerkyra Golf, responded to this reviewResponded 21 August 2014

Dear guest,

Thank you very much for holidaying at the Louis Kerkyra Golf and for sharing your opinion online.

We are thrilled to see that you enjoyed our comfortable rooms, our delicious cuisine along with our stunning views. We also thank you for bringing your observations in regards to the wifi and the evening shows to our attention. We value your impressions, and we will take them into account for future improvements. However, it saddens us to hear that the location was not to your utmost liking. For a more traditional experience please visit our Mykonos Theoxenia which is situated right in the heart of Mykonos town.

We hope to have the pleasure of welcoming you again soon in one of our Louis Hotels.

Best wishes,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

This review is a bit late as I stayed for a week in June 2013 for a week with my partner and 2 boys aged 11 and 5!
Great family holiday couldn't fault in any way, food was great and for a fussy eater I found my self eating everything. Service was great, room overlooking sea was great!
I really could not fault this holiday at all and we really enjoyed a great family holiday and would most certainly return without hesitation!!!

  • Stayed: September 2013, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Traceyblue80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at TUI FAMILY LIFE Kerkyra Golf, responded to this reviewResponded 21 August 2014

Dear guest,

We dearly thank you for holidaying at the Louis Kerkyra Golf and for sharing your feedback online.

We are very pleased to see that our beautiful hotel has not failed to impress you, and that you greatly appreciated the high quality of our services. Your nice words are truly heartwarming.

We look forward to receiving you as a guest once more at the Louis Kerkyra Golf.

Best regards,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014 via mobile

First of all the good ones friendly and helpful stuff,close to town and nice view from the room ( if you choose sea view) but only these...
The furniture in the rooms are very old (maybe from 80's) so you dont have a nice feeling in them,another result of it is that my bed broke down(of course they fixed it but thats not the point).
Wifi nowhere in the hotel expect a little space down in the lobby area. This is not accepted in 2014...
Food at dinner not so good and tasty(although dinner was included in the price we decided to eat out after 3 times we ate there).Breakfast was better but not perfect...
And something that happens in many hotels and I will never understand why the hotel management doesnt do anything about it is that if we wanted to use sunbeds on the pool we had to wake up from 6 in the morning so that we could catch one,because everybody went at that time and put towels on the sunbeds. This situation must finish. We are on vacation and we must not have on our minds to wake up so early to use what we have paid for,especially if the room and what is included costs 212 euros per night...I dont think that the people that where there has paid this price. The hotel must consider also about the clients who pay total amount and not only the deals...

Stayed: August 2014, travelled as a couple
4  Thank ELENI A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at TUI FAMILY LIFE Kerkyra Golf, responded to this reviewResponded 22 August 2014

Dear guest,

First and foremost, thank you for holidaying at the Louis Kerkyra Golf and for sharing your impressions online.

We are thrilled to know that you appreciated our dedicated service team along with our incredible location. Your remark about our cuisine surprises us, as guests usually give us much praise for our high quality food. However, we value your opinion and will take it into account for future improvements. We also find it difficult to comprehend why guests feel the need to wake up so early to reserve sunbeds, when in fact there are more than enough beds for everyone. Our hotel has two pools, a beach area and ample grounds which comfortably accommodate all guests, so the reservation of sunbeds is indeed unnecessary. Despite our best efforts this can not always be prevented and we hope for your understanding that we are doing everything we can. We hope you will give Louis Hotels another chance to provide you with the esteemed service we are known for. Louis Hotels have many other hotels in Greece and Cyprus, perhaps the Royal Apollonia (Cyprus) or the King Jason (Cyprus) will better meet your expectations.

We sincerely hope to have the pleasure of welcoming you again in one of our Louis Hotels.

Best wishes,

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Corfu hotels
2.7 mi away
Louis Corcyra Beach Hotel
9.0 mi away
MarBella Corfu Hotel
MarBella Corfu Hotel
#1 of 5 in Agios Ioannis Peristeron
2,474 reviews
1.7 mi away
Kontokali Bay Resort and Spa
Show Prices
Show Prices
Show Prices
0.7 mi away
Corfu Mare Boutique Hotel
Corfu Mare Boutique Hotel
#3 of 11 in Corfu Town
533 reviews
2.7 mi away
Grecotel Eva Palace
Grecotel Eva Palace
#2 of 3 in Kommeno Bay
1,438 reviews
15.4 mi away
Delfino Blu Boutique Hotel
Delfino Blu Boutique Hotel
#1 of 4 in Agios Stefanos
644 reviews
Show Prices
Show Prices
Show Prices

Been to TUI FAMILY LIFE Kerkyra Golf? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TUI FAMILY LIFE Kerkyra Golf

Address: | Alykes Potamou, 49100, Greece (Formerly Louis Kerkyra Golf)
Region: Greece > Ionian Islands > Corfu
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Corfu
#10 Luxury Hotel in Corfu
Price Range: £94 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI FAMILY LIFE Kerkyra Golf 4*
Number of rooms: 240
Official Description (provided by the hotel):
This well-kept holiday complex lies directly on the gently-sloping, sandy beach, 3km to Corfu town. Comfortable, elegant, cozy. 95 Hectares of wonderful gardens. Ideal for families and sports lovers. All inclusive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Bookgreece.com, Evoline ltd, Travel Republic (UK) and Cancelon so you can book your TUI FAMILY LIFE Kerkyra Golf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Louis Kerkyra Golf Hotel Corfu
Iberostar Kerkyra Hotel
Iberostar Corfu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing